Co-ordinator & Administrator

4 weeks ago

Reading, United Kingdom Berkshire Healthcare NHS Foundation Trust Full time

This is a part time (30 hours/week) role and is an exciting opportunity for an enthusiastic, innovative, and hard-working administrator to work as part of IMPACTT - a specialist mental health service working with Personality Disorders across the whole of Berkshire. The team is made up of a variety of professionals including psychotherapists, clinical and counselling psychologists, Mental Health Practitioners and Lived experience practitioners who aresupported by a team of Administrators.

Our base is at Erlegh House on the University of Reading Whiteknights campus. This is a spacious parkland site and is a very pleasant setting. There are dedicated car parking areas for both staff and patients. We are currently working in a blended way with a mix of on-site and home working to ensure a complete service is offered. There are occasions where our administrators need to travel to other sites in Berkshire and they may be required to work at Upton Hospital in Slough to cover periods of leave and other absence.
- As part of the administrative team you will be required to work with mínimal supervision to provide professional administrative support to the clinical teams within the IMPACTT umbrella of services including our therapy streams, Service User Network, ASSIST, Psychologically informed consultation and training team
- You will work closely with clinical colleagues and will have a lot of contact with our service users, mainly by telephone, which can sometimes be emotionally challenging
- You will be arranging appointments, booking consulting rooms and preparing complex, confidential correspondence which requires a high degree of accuracy
- You will support in the collection of activity data and assisting with the scoring of psychometric questionnaires
- You may alsobe assisting in the preparation of training programmes
- You will be expected to prioritise your own workload and support other administrative colleagues during times of absence

**The 3/4 “must haves” for you to be considered for this role**:

- Minimum of 3 years working as a PA / Secretary / Administrator
- Experience of working as a member of a team in a busy office environment, preferably in a healthcare setting
- You will need to have a flexible proactive approach and a positive attitude as the role can be fast paced with shifting priorities

Berkshire Healthcare has a record of achievement and success that places us as one of the best performing Trusts in the country. We are rated ‘Outstanding’ by the CQC, we have a history of strong financial performance, and we have a highly skilled and engaged workforce. We aspire to be an outstanding organisation for everyone: our people, our patients, their families, and their carers.

**Some of the benefits of joining our team**:

- Flexible working opportunities and a strong emphasis on your work, life balance
- Annual leave - 27 days for new starters, plus bank holidays. Increasing to 29 days after 5 years and 33 days after 10 years NHS service. Pro rata for part time staff
- Excellent learning and development opportunities
- Salary sacrifice scheme for a new car
- Generous maternity, paternity and adoption leave for eligible staff
- Advanced IT enablement and support
- Confidential telephone care service providing independent support and advice for staff.
- And so much more

The Trust may close any vacancy prior to the advertised closing date due to the high level of responses we receive for some of our vacancies.

Please see attached job description for more information about this role and working at Berkshire HealthcareNHS Foundation Trust.

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