Eo Human Resources Support Officer

5 months ago

Birmingham, United Kingdom Department for Business and Trade Full time

**Details**:
**Reference number**:

- 303831**Salary**:

- £25,661 - £27,422- National: £25,661 - £27,422- A Civil Service Pension with an average employer contribution of 27%**Job grade**:

- Executive Officer**Contract type**:

- Permanent**Type of role**:

- Administration / Corporate Support
- Business Management and Improvement**Working pattern**:

- Flexible working, Full-time, Job share, Part-time**Number of jobs available**:

- 2Contents

Location

About the job

**Benefits**:
Things you need to know

Location
- BirminghamAbout the job

**Job summary**:
**About OPSS**

Do you care about the safety of products and want to protect people and places? Can we use your skills, knowledge, and experience to enable UK business to thrive? If the answer is yes, then we would like to hear from you

We are the Office for Product Safety and Standards (OPSS), part of the Department for Business & Trade (Previously the Department for Business, Energy, and Industrial Strategy). We are here for the purpose of making regulation work to deliver real world impact. Regulation is a powerful Government tool to address market failures, influence behaviour and promote positive action. Crafted and delivered well, regulation can be an enabler of growth, innovation, and efficiency.

Since early 2018 we have been building a positive and creative team that enjoys a position of influence and respect within an organisation that continues to grow, most recently with the addition of construction products regulation planned.

Our primary purpose is to protect people and places from product-related harm, ensuring consumers and businesses can buy and sell products with confidence.

Further information can be found on our website here

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles. We embrace diversity and promote equality of opportunity. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. There is a guaranteed interview scheme (DCS) for people with disabilities who meet the minimum selection criteria.

**We are Inclusive.**

**Job description**:
The Capacity team support the business by providing advice and transactional administration on a wide range of functions.

As a member of the Capacity team, you would report to the Capacity Lead, and work alongside four Capacity Managers. You will be predominantly responsible for supporting Office for Product Safety and Standards (OPSS) colleagues in their activities, while also supporting national projects and initiatives.

You will assist in activities required by OPSS to successfully make regulation work, protect people and help businesses understand their obligations.

Where capacity allows, you will also provide administrative services as part of a multi-functional support team to managers and staff across OPSS, responding to initial queries/requests as first point of contact on administration and policy matters.

**Advice and Guidance**
- Respond promptly and professionally to enquiries by providing advice utilising relevant information, tools and resources.
- Work closely with Capacity Managers and the Casework team when the level of advice required is of a more complex nature.
- Build a network of key stakeholders, including those within senior management.

**Administration and Transactional Processes**
- Working with internal and external stakeholders to provide administrative support for OPSS, taking joint responsibility for all administrative processes.
- Provide support for processes.
- Support administrative and transactional aspects of the processes.
- Preparation and issuing of documents.
- Administration of records changes including the production and issuing of revised documents.
- Respond efficiently to miscellaneous information requests within GDPR guidelines.

**Data Management**
- Ensuring all data and changes are processed with integrity and are easily auditable.
- Produce information/data for reports to support business processes as necessary.
- Managing sensitive information securely.

**Hybrid Worker**

The role will be based in Birmingham.

Please be aware that this role can only be worked from within the UK and not overseas.

Informal hybrid working arrangements will be available as agreed with the vacancy manager and in line with the requirements of the role.

Most DBT employees will be working a hybrid pattern, spending 2-3 days a week (pro rata) in an office, on average. If your office location is London, you will be eligible to receive London weighting.

**Person specification**:
**Desirable Criteria**

You can specify skills/experience which would be preferred for the job but not deemed mandatory.

**Personal Attributes & Skills**
- Person Specification: Experience**Essential**
- Experience of working in a customer-focused environment.
- Experience of using computerised systems.
- Able to handle highly sensitive and confide

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