Clerical Worker

7 months ago

Wrexham, United Kingdom Betsi Cadwaladr University Health Board Full time

Band 2 Admin and Clerical Assistant

We are looking for a confident and efficient person, who demonstrates a helpful, courteous, professional and sensitive manner at all times, to join our busy Speech and Language Therapy administration team based in Wrexham Child Health Centre. This is a part time post, 21.25 hours per week, to be worked over 3 days. The ability to speak Welsh at level 4/5 is essential for this role or Welsh must be learnt within 12 months of appointment.

Working as part of a small but very friendly team, the role will include inputting patient referrals on to the patient administration system and contacting patients by letter and telephone to arrange appointments for Speech and Language Therapy, distribution of reports and scanning.

Excellent IT skills, ideally in using a hospital administration system (or similar) are essential and you’ll need to be an excellent, tactful communicator, sensitive to the needs of those with speech and language difficulties.

By the nature of the duties, the post-holder will be required to maintain strict confidentiality and will be expected to deal with patients, parents, carers, relatives, medical staff and other services, using the telephone and in writing, with courtesy and discretion at all times.

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales. Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme.

For full details of the roles and responsibilities of this position, please see the job description and specification of the person.

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