Operations Officer

2 months ago

Birmingham, United Kingdom Aguaconsult Full time

Job description

You want to use your problem solving, and organisational skills to help Aguaconsult run smoothly. You are happy to be a generalist tackling a range of administrative and operational tasks; giving the same attention to detail to routine tasks as you would more complex ones.

The role consists of four broad areas as summarised below with examples of tasks. The post calls for _flexibility, responsiveness, and the ability to collaborate_ and juggle multiple tasks at the same time, to a high standard, whilst responding to short-term call downs on your time.

**Company operations**
- Dealing with clients, suppliers, insurers, utilities and contractors.
- Researching flight itineraries and international security and covid protocols. Booking travel and completing travel risk assessments.
- Maintaining the office and troubleshooting issues
- Data protection and governance compliance
- Meeting and conference organisation
- Conducting research and compiling data (such as updating office systems)
- Design and updating of Word, PowerPoint and Excel templates.

**Project administration**
- Dedicated project admin and budget tracking for limited number of large projects.
- Preparation of contracts for subcontractors and checking overhead contracts.
- Sense checking, formatting, proof reading deliverables where possible and appropriate.
- Preparation of graphs and data for presentations.
- Support to preparation of tenders and bids, including maintaining acquisition materials, content research, proof reading, formatting, budgets, sense checking, preparation of templates etc.

**Communication**
- Periodic updates of website and other communications such as LinkedIn and twitter etc., both by preparing content for upload directly and coordinating others in the Company to prepare materials
- Supporting regular weekly team meetings to share information and encouraging collaboration across the team.

**Finance**
- Support to company accountant and company administrator at quarter year and year end.
- Creating, editing and updating budget spreadsheets
- Supporting clients, suppliers, and contractors accounts, and preparing invoices

You are a proactive and well organised problem-solver who will enjoy working within a motivated team to achieve a common goal. You have an international outlook and will enjoy the job satisfaction of working in a smaller company with a collaborative approach where every person has a voice. We value potential, attitude to work and transferable skills as well as directly equivalent experience. [this role is not pathway to a technical content/ consultancy role]

Essential
- Outstanding verbal and written communication skills,
- Proficiency in Word, Excel and Microsoft O365 software,
- Ability to build and maintain client and professional team relationships,
- Ability to calmly manage competing priorities and manage a varied workload,
- Excellent problem-solving skills, the ability to research and suggest solutions,
- Excellent organisational skills and attention to detail,
- Good interpersonal skills with an empathetic manner and ability to work successfully as part of a geographically dispersed team,
- Able to attend 1-3-day team meetings approximately twice a year. Previous years meetings have been in France/ Morocco/ Netherlands (residential) and Wivenhoe/ London (non-residential),
- The right to live and work in the UK, and able to work from the Wivenhoe office,
- Desire to work in a company that is Employee-Owned and managed for the benefit of all its staff.

Desirable
- A desire to work in international development, especially to support Aguaconsult’s work on social and environmental issues,
- Experience of travelling or booking independent travel away from the usual tourist locations (personal or for others),
- Experience of international development/ NGO’s,
- Experience of event/ conference organisation,
- Working knowledge of a second language,
- Educated to Degree level

**Location**: This is an in-person role based at the Aguaconsult offices in Wivenhoe, with views of the river Colne and a great coffee machine

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