Chief Operating Officer

3 weeks ago

Birmingham, United Kingdom Reliance Social Housing CIC Full time

_Chief Operating Officer (COO) _
**Chief Operating Officer (COO)**:
A great opportunity for an experienced individual looking to be involved in a successful, growing social housing community interest company which is focused on ‘’making a difference’’.

**Our Organisation**:
Reliance Social Housing C.I.C (RSH CIC) is a not for profit registered provider of social housing, regulated by the Regulator of Social Housing. Registered in 2013, RSH CIC has expanded and innovated, providing both social and none social accommodation.

**The Role**:
**Key elements of the role include but are not limited to**:

- Strategic Planning and Governance
- Knowledge of Regulatory Standards issued by the Regulator of Social Housing
- Assists in implementing strategies for operational management and development so as to meet organisational plans and goals within budgets and timelines.
- Participates actively in implementing programs that meet organisational goals and objectives.
- Development and Assets Management Services
- Housing Management and Tenant Engagement
- Financial Management of Operational functions
- Directs and supports the smooth and efficient operation of organisational facilities.
- Line Management
- Contributes in developing, installing and controlling procedures to promote communication and adequate information flow within the organization and with partners.
- Regularly and systematically evaluates the results of overall operations and reports these results to the CEO
- Provides a strong day-to-day leadership presence, possessing an execution mind-set and a bias toward action.
- Other duties as assigned.

**You**:
We are looking for a hardworking and confidential team player who can grow in this role. You are likely to have the following key attributes:

- Demonstrate an outstanding knowledge of the regulatory standards and their implementation.
- Collaborative: A dynamic personality that is collaborative minded, can recognise and identify strengths, seek consensus around mutual goals, and build meaningful relationships.
- Creative and Curious: A systems-thinker and builder, who is not afraid to be innovative in designing solutions and has skills in articulating these ideas and concepts.
- Methodical: Strong analytical, systems, and problem-solving skills to evaluate performance, prepare reports, and recommend/implement solutions using independent judgment. Ability to move from concepts to action through strong program design and evaluation.
- Reliable: Leadership skills that reflect and value a team approach, demonstrated integrity, effectiveness, efficiency, and the ability to deliver high quality service. Highly capable of handling multiple tasks, projects and timelines. Excellent oral and written communications skills.
- Trusted: Ability to work with residents, partners, and staff of diversified backgrounds with a positive, optimistic, solutions-oriented attitude. Shares a deep respect for the community, its stakeholders and the residents that we serve.
- Driven: Passion for the work and an interest in continuous learning and improvement

**Experience**:

- Experience as an existing COO or in senior leadership role: 3 years minimum experience (required)
- Good understanding of housing related finance: 3 years experience (required)
- Bachelors’ degree or relevant, related experience in non-profit, program management, facilities management, and/or related field
- Demonstrated project/program management skills, including managing and prioritising multiple tasks
- Experience in group facilitation and working as teams
- Ability to be discrete and confidential with sensitive information
- Ability to work occasional evening and weekend hours as needed

**The Reward**:
We strive to be an excellent employer, providing demanding objectives within a supportive, open and honest culture.

For the right individual we have flexible conditions of employment and good opportunities for further training, development and career progression.

**How to Apply**:
**Location**: Birmingham

**Salary range**: Competitive

**Hours**: Full Time, 37.5 hours per week - Breakdown of hours are negotiable, but a daily presence is required.

**Responsible to**: CEO

**Responsible for**: All departments

**Salary**: £45,000.00-£90,000.00 per year

**Benefits**:

- On-site parking

Schedule:

- 8 hour shift
- Monday to Friday

Supplemental pay types:

- Performance bonus

Work Location: One location

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