Pathway Support Coordinator

1 month ago

Leicester, United Kingdom University Hospitals of Leicester NHS Trust Full time

Cardiac Surgery
- Pathway Support Co-ordinator

Do you Knowledge and skills. Can you work under pressure and meet deadlines? Do you possess excellent communication skills? Are you organised and methodical?

Proficient communication skills, an aptitude for organising, attention to detail and accurate keyboard skills are essential.
1. To locate all patient records and prepare them for the clinic in line with Directorate Guidelines ensuring appropriate patient correspondence is present
2. Endure that all other tests and investigations are present in the hospital notes prior to the patient’s appointments
3. Search and request all missing notes in line with Division Guidelines
4. Request any foreign notes well in advance of the patients appointment date
5. Work closely with Administration team in connection with changes to appointments or reduction of clinics
6. To offer a reception service to the patients on clinic utilising the hospital system to document their arrival and their outcome at the end of their consultation
7. Ensure accurate patient demographic information is sought at the clinic appointment and that both the hospital notes and hospital system are updated accordingly
8. To deal efficiently diagnostic test requests forms
9. To be responsible for the timeliness, accuracy and integrity of the data that is recorded on paper and electronic systems
10. To ensure that case note tracking is complete and accurate

We are one of the biggest and busiest NHS trusts in the country, incorporating the General, Glenfield and Royal Infirmary hospitals. We have our very own Children’s Hospital and run one of the country’s leading heart centres.

Our team is made up of more than 17,000 staff providing a range of services primarily for the one million residents of Leicester, Leicestershire and Rutland.

We work with partners at the University of Leicester and De Montfort University providing world-class teaching to nurture and develop the next generation of doctors, nurses and other healthcare professionals, many of whom go on to spend their working lives with us.

Our purpose is to provide ‘Caring at its best’ and our staff have helped us create a set of values that embody who we are and what we’re here to do. They are:

- We focus on what matters most
- We treat others how we would like to be treated
- We are passionate and creative in our work
- We do what we say we are going to do
- We are one team and we are best when we work together

Our patients are at the heart of all we do and we believe that ‘Caring at its best’ is not just about the treatments and services we provide, but about giving our patients the best possible experience.

**About the University Hospitals of Leicester NHS Trust**: (leicestershospitals.nhs.uk)

The detailed job description and main responsibilities are included as an attachment to this advert.
1. To locate all patient records and prepare them for the clinic in line with Directorate Guidelines ensuring appropriate patient correspondence is present
2. Endure that all other tests and investigations are present in the hospital notes prior to the patient’s appointments
3. Search and request all missing notes in line with Division Guidelines
4. Request any foreign notes well in advance of the patients appointment date
5. Work closely with Administration team in connection with changes to appointments or reduction of clinics
6. To offer a reception service to the patients on clinic utilising the hospital system to document their arrival and their outcome at the end of their consultation
7. Ensure accurate patient demographic information is sought at the clinic appointment and that both the hospital notes and hospital system are updated accordingly
8. To deal efficiently diagnostic test requests forms
9. To be responsible for the timeliness, accuracy and integrity of the data that is recorded on paper and electronic systems
10. To ensure that case note tracking is complete and accurate

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