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Nhs Talking Therapies Administrator

7 months ago

Halifax, United Kingdom Vita Health Group Full time

**The Role**: What you will do? Are you looking for an administrative role that will really make a difference to lives? This position is an integral part of the service and will ensure the smooth running of the NHS Talking Therapies contract. This is done by providing an effective and efficient administrative service for NHS patients, referring GPs, healthcare professionals and ICB contacts.

The role is varied and covers a range of administrative responsibilities that support the day to day operations of the service, as well as contributing to its ongoing development. At Vita Health Group we appreciate the part ALL our team play in helping people get better. If you would like to be part of a forward-thinking company and join our friendly team, keep reading to see if you are interested in the role and what we have to offer. Main Duties and Responsibilities Answering incoming and making outbound calls in a professional manner within agreed KPIs.

Attention to detail, accountability and pride in the work they deliver is essential. Good communication skills and high level organisational and time management skills are also a must. Skills and Experience: Essential: Experience of working with and dealing with the public. Experience of working in an administrative capacity.

Ability to work independently as well as part of a team. Flexibility with shifts may be required to assist with cover due to staff absence. An awareness of and commitment to supporting and facilitating diversity and inclusion Willingness to travel, which may include occasional overnight stays, as and when required Why Vita Health Group? Vita Health Group celebrates life.

Improving lives physically and mentally drives everything we do. We are physical and mental health specialists with over 30 years of experience. We work in partnership with the NHS, are engaged by insurers and some of the UKs largest corporate companies to support their workforce and provide a full range of physiotherapy services to private customers. To achieve our mission ofmaking people better, we recognise the importance of investing in our staff.

Our sign up to the Employer with Heart Charter. Our commitment to meet the standards outlined in the NHS Equality Delivery System (EDS). Workforce Race Equality Standard (WRES) and Workforce Disability Equality Standard (WDES). The provision of access to health and wellbeing services for colleagues which includes a team of trained Mental Health Advocates and an Employee Assistance Programme.