Aftersales Advisor

5 months ago


Poole, United Kingdom Pace Recruitment Services Ltd Full time

Aftersales Advisor

£25,000 (uncapped OTE)

Poole, Dorset

Our client is a well-established family run car dealership and are currently looking to recruit an Aftersales Advisor to join their fantastic team based at their Poole site in Dorset

As a Aftersales Advisor your duties will be:

- Understand and qualify the customer service/repair requirements
- Advise estimates of both time and likely cost to set expectations accordingly
- Arrange loan cars/delivery or collection when required for customers
- Coordinate workshop activity to deliver agreed work
- Update customers on the progress including additional work/costs
- Invoicing customers on completion of work
- Collate and submit warranty claims as per the manufacturers requirements

For the Aftersales Advisor role the following experience/skills will be required:

- Strong communication skills
- Computer literate
- Full clean UK driving licence
- Previous aftersales experience (desirable)

The working hours are from 8am until 6pm Monday to Fridays and 8am until 12:30pm on Saturdays. The Saturdays are worked on a rota basis doing 1 in 3.

The salary for the Service Advisor role is £25,000 per year with an uncapped OTE

Pace Recruitment Services act as an Employment Business for the supply of temporary workers and an Employment Agency for permanent recruitment.

Pace Recruitment Services Ltd are an Equal Opportunities Employer

Reference ID: PRS/J861

**Job Types**: Full-time, Permanent

**Salary**: £25,000.00 per year

**Benefits**:

- Company pension
- Free parking
- On-site parking

Schedule:

- Day shift
- Monday to Friday
- Weekend availability

Supplemental pay types:

- Commission pay

**Experience**:

- aftersales: 2 years (preferred)

Licence/Certification:

- Full UK Driving Licence (required)

Work Location: In person

Reference ID: PRS/J861


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