Experience & Visitor Programming Manager

2 weeks ago

Westerham, United Kingdom National Trust Full time

Summary Are you passionate about telling stories and creating memorable experiences? Do you want to do that in a place of historic significance and outstanding natural beauty, with national and international standing? Come and be a part of history with us at theChartwell portfolio.

We have an exciting opportunity to work for the highly innovative and creative portfolio of properties as our Experience & Visitor Programming Manager. With a range of programmes already planned for 2023, you have the opportunity to join our leadership teamand help us achieve our ambition to give our audiences something great and unexpected.

Do not hesitate to contact the General Manager, Chelsea Pettitt, if you would like to informally discuss this role and learn more..uk

**This is a fixed term contract due to end when the previous employee returns from maternity leave.At this point we cannot confirm exactly how long this contract will last, but it is unlikely to be more than 12 months.**

What it's like to work here You're supported by a passionate team of people, an encouraging environment where you can make your mark, and a culture that supports personal development and positive wellbeing.

As a Treasure House, you will work with the Property Curator to ensure we capture the Spirit of Place through our core interpretation and visitor journey across the site and improve our exhibition spaces and narrative for future audiences.

Our audiences range from young families at the weekends, to independent adults who want a unique experience and of course our traditional audiences, all who want to learn something new about our collection and sites, and leave feeling a sense of joy or discovery.

More information about these locations can be found here:
Chartwell | National Trust

Emmetts Garden | National Trust

Quebec House | National Trust

What you'll be doing With an increase in visitor driving programmes, and a robust spirit of place at Chartwell, Quebec House and Emmetts Garden, this is an opportunity to deliver strong project management and leadership for a hard-working team of programming and marketing officers.You will have the drive to deliver innovative and thoughtful programmes, focusing on a high quality offer to a variety of audiences.

For 2023, you will oversee the first ever Literature Festival at Chartwell, the second Fungi Festival at Emmetts Garden (which attracted over 14,000 people last year) and the very popular Georgian Christmas programme at Quebec House. You will set up partnershipswith like-minded organisations that help us deliver our programmes to maximum audiences and also drive income. You will get other Heads of Department on board with your plan and encourage their support to make it a success.

**Please also read the full role profile, attached to this advert**

Who we're looking for
- A real ability to connect with people and understand the need for an approach driven by the audience need
- Understanding of what good programming looks like for different audiences
- Practical and successful experience of developing and implementing new events
- Excellent customer services and communication skills
- Knowledge and experience of budget management
- Excellent organisational and planning skills
The package The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audienceswe serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.
- Substantial pension scheme of up to 10% basic salary
- Free entry to National Trust properties for you, a guest and your children (under 18)
- Tax free childcare scheme
- Rental deposit loan scheme
- Season ticket loan
- Perks at work discounts i.e. gym memberships, shopping discount codes, cinema discounts
- Flexible working whenever possible
- Employee assistance programme
- Free parking at most locations
- Independent financial advice

Click here to find out more about the benefits we offer to support you.

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