Operations Supervisor
4 months ago
**We’re on it**
Arvato offers you one of the most dynamic work environments you can imagine. We are growing, innovating and we solve the challenges of our clients around the world every day. How do we do it? With our global team of 17,000 colleagues at 87 locations in over 17 countries and our special spirit: We're on it As a strategic growth partner for our clients, we use cloud-based e-commerce and IT platforms as well as state-of-the-art automation technology to realize complex, global supply chain solutions.
**Salary: £31,650**
**The Role**
Reporting to the Operations Manager you will oversee the inventory process for one of our clients. For the foreseeable future the role is supervising a process and not people, however this may change in the future. You will work closely with the Operations teams, the Key Account Manager, and the Customer Service teams.
**Your tasks**
- Coordinating the workload between Operations and the customer
- Completing cycle counts, stock, and validation requests
- First point of contact for all process and technical faults and forwarding of reports to the involved departments
- Identifying issues or problems and initiating corrective measures and success control
- Ensuring SLA compliance
- Working in the SAP system
- Participating in resource planning (staff and infrastructure)
- Creating and evaluating reports
- Ensuring the quality and service level specifications
- Administration activities
**Your profile**
Someone who has the ability and desire to lead and supervisor a process, and has some knowledge of Warehouse Management Systems. Thrives on working in a fast-paced and pressurised environment, being reliable and punctual, and having a flexible approach to work. You will be energetic and enthusiastic with a results-driven, continuous approach. Excellent communication and customer engagement skills will be key as there will be regular interaction with the customer.
**What we offer**
- 22 days annual leave with the option to purchase up to an additional 5 days
- Pension contribution
- A life assurance policy that pays out 4 x Salary
- Employee Assistance Programme that provides you with confidential support, information, and advice to help you
- Employee Discount Scheme through Treats
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