Operations Supervisor

7 months ago

Derby, United Kingdom M Group Services Full time

IWJS have over 40 years’ experience of delivering in-sewer services, waste management and industrial cleaning to essential infrastructure sectors across the UK, 24 hours a day, 365 days a year.

Our mission is to provide the UK market with unrivalled waste management services and training in its associated sectors. Working at IWJS means you will be part of a team of high achievers, where employees are loyal and willing to go the extra mile. Where people feel they belong with lots of opportunity for development. So, are you ready? Let’s shape our future - together.

IWJS employs over 500 staff across various depots across the UK and due to our continued expansion, we are now looking for an Operational Supervisor to work out of our Derby depot.

The Operations Supervisor is an ambassador for IWJS and MWS and responsible for operational leadership of clients/contracts within their area of control for external and internal performance outcomes, delivering to World Class health, safety, quality and environmental standards and maintaining high levels of employee engagement. Mentoring and supporting all operational site staff.
Our business is built on our key values and behaviours, which our supervisors have responsibility for implementing and upholding throughout the region. Our people are our greatest asset and, you will support all colleagues and clients to deliver exceptional service and results.

As an Operations Supervisor you will need to be compliant with and use corporate systems. Support the operational resource / activities within areas of responsibility. Support operational performance. You will ensure delivery to highest SHEQ standards including site audits and attendance of monthly Stand Downs.

You will be required to make sure all teams are in possession of equipment/supplies/materials to safely undertake each task. Ensure delivery of productivity rates on jobs. Personal supervision and matching of team’s resources to job requirement.

You will ensure contract operations conform to client specification, statutory requirements and IWJS policies / procedures. Maintain high levels of customer / end user satisfaction. Ensure contracts are effectively resourced and that key personnel are retained and developed.

You will support the Operation Manager adhering to IWJS company values and compliance including our anti-corruption and anti-bribery policy, fraud, hospitality and gifts governance.

You will support, coach and mentor direct and indirect reports. Form strong and effective relationships with customers’ key representatives. Establish positive relationships with key supply chain and joint venture partners.

Acts as a safety and wellbeing champion and role model, taking the lead in driving health, safety and wellbeing performance across their contracts. Support the depot manager to ensure the facility is safe, clean and tidy, secure and fully operational and compliant.

You will carry out site audits to undertake contract safety and vehicle compliance checks. Maintaining good site moral and feeding back concerns, ideas and improvements.

Do you have strong communications skills?

Can you write site specific RAMS ensuring they are compliant SHEQ policies?

Are you knowledgeable with SHEQ & working databases?

Does this sound like you? If so we want to hear from you

**As a valued employee of IWJS, you’ll be entitled to**:

- Company car and Fuel Card with a range of Hybrid and Electric Cars
- Private Health Care
- PPE provided at no cost to you
- Matched Pension Scheme
- Access to our Employee Assistance Programme
- Opportunities to progress in a successful company
- Life Assurance
- The option to take out Personal Accident Insurance
- The ability to partake in Payroll giving
- 25 days' annual leave plus 8 days' bank holiday
- Enhanced Maternity & Paternity policy
- Cycle to work Scheme

Who doesn’t like a discount? You will have access to your ‘My Rewards’ portal. This provides amazing reductions on 1000’s of purchases including Mobile Phone, Utility bills & top retail brand discounts.

Here’s a few so you can see the type of saving’s you can make:

- Up to 7% discounts on major supermarkets
- Up to 52% on Cinema tickets
- Up to 33% on holidays and travel
- Up to 10% on restaurants and takeaways
- Up to 25% off gym membership

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