Operations Team Supervisor

3 days ago


Derby, Derby, United Kingdom JT Recruit Full time

We are seeking an experienced Operations Team Supervisor to join our team in Derby. In this role, you will be responsible for supervising a team of call centre professionals who provide 24-hour emergency support services to vulnerable individuals.

The successful candidate will have prior experience in managing teams in fast-paced customer care environments, with a proven track record of delivering high-quality services and driving team performance.

You will work closely with the management team to develop and implement strategies that enhance service delivery, ensuring that our customers receive an efficient, effective, and courteous service at all times.

The estimated salary for this role is £38,000-£50,000 per annum, depending on experience.



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