Senior Operations Coordinator

3 days ago

Camden, United Kingdom London Central & West Unscheduled Care Collaborative Full time

**Job Objective**:
To support the Deputy Service Manager/Service Manager in the planning, day-to-day delivery, and development of the non-clinical components of the Integrated Urgent Care Service. You will be responsible for the management of a Health Advisor and administrationteam, ensuring cooperation and integration across the entire LCW service portfolio and with external organisations. You will closely monitor service KPIs in real time and ensure a safe and effective service is being delivered.

**Key Responsibilities and Duties**:

- Support the Service Manager and Deputy Service Manager in the delivery and performance management of the Integrated Urgent Care and Single Point of Access services (the Services).
- Assist with daily monitoring of access targets and KPIs
- To assist In the analysis, implementation and monitoring of departmental processes liaising with Operational and Clinical Programme Groups, departments and external agencies
- Support the Service Manager and Deputy Service Manager to deliver the Services to agreed quality standards ensuring that processes and systems are compliant with external requirements (CQC)
- Be responsible for the day-to-day performance of all staff across the service
- Line manage non-GP staff, including the recruitment and retention of staff and the management of any disciplinary, performance, attendance or grievance matters, and ensure staff performance is maximised via appraisals, team meetings and one-to-one discussions.
- Line manage GP staffing on issues such as timekeeping, work conduct and non-clinical grievance matters - Proactively manage stakeholder enquiries, ensuring appropriate resolution and stakeholder satisfaction - Support Deputy Service Manager in achievingincome and expenditure targets by maximising staff (both clinical and non-clinical) allocation
- Assist with implementation of service redesign, focusing on a patient centred approach to delivery at all times, liaising with the Head of Operations where appropriate. To support and contribute to improve and develop services
- Assist with workforce reviews and implementation plans to reflect service needs short and long term.
- Contribute to the delivery of agreed defined projects and change management on in conjunction with LCW project groups
- Support with effective communications within the services to ensure high levels of engagement
- Proactively identify risks, issues and dependencies, putting in place robust risk mitigation plans
- Develop team morale and motivation through effective leadership, ensuring views and decisions are communicated both up and down the management structure
- To review and manage administration/operationally related incidents, complaints and issues and support other multidisciplinary audits across the service area, ensuring that appropriate and timely action is taken to address and reduce risk and that learningis disseminated across the service area’s administrative workforce

**Other Duties**:

- Represent the Services - and by extension - London Central & West Unscheduled Care Collaborative (LCW) at key stakeholder and external events
- Actively contribute to positively promoting LCW, its image and reputation
- Positively contribute to the building & development of the LCW team and culture - Positively contribute to the effectiveness of the LCW management team

**Minimum Education, Experience and Capability Requirements**:
Educated to degree level or combination of diploma level education, further short course/training or demonstrable relevant experience

Experience of administration - setting up systems: monitoring, reviewing and implementing changes to existing working practices

Proven experience of working in a healthcare/NHS/public sector environment

Proven experience of supporting with the implementation of service improvements

Experience of monitoring & measuring progress against objectives and KPIs

Proven ability to evaluate facts or situations requiring analysis, interpretation and comparison of a range of options

Proven ability to communicate, present and negotiate well with a variety of stakeholders on a variety of issues

Able to effectively engage with professional colleagues in a confident and approachable manner with a high level of resilience

Demonstrable problem solving skills with the ability to be flexible in response to unexpected demands, including the ability to resolve conflict and handle difficult situations effectively

Excellent Leadership skills and the ability to motivate a team

  • Senior HR Coordinator

    3 days ago

    Camden, United Kingdom Morgan Spencer Full time

    **Senior HR Coordinator** **£50,000 - £55,000** **West End** **THE COMPANY**: A global management consulting firm with incredible offices based in the West End are currently looking for a Senior HR Coordinator to join the team on a permanent basis. **THE ROLE: -** The Senior HR Coordinator’s duties will include: - Collaborate with the international...

  • Senior Facilities

    14 hours ago

    Camden, United Kingdom Noble Recruiting Full time

    **Senior Facilities & Operations Administrator** **Start: ASAP (3 month contract - maternity cover)** **Salary: £20.13 - £24.90 p/Hour** **Location: WC1E6BT** **Our client**: Our client is a multi-disciplinary university with a population of over 19,000 undergraduate and 22,000 postgraduate students, from more than 130 different countries. **Purpose...

  • Senior BIM Coordinator

    3 months ago

    Camden Town, United Kingdom CV-Library Full time

    Senior BIM Coordinator Location: Central London Salary: £46,000-£55,000 per annum Introduction: A leading architectural firm based in Central London is seeking a Senior BIM Coordinator to join their busy team. This role offers the chance to be at the forefront of commercial, residential and educational projects, utilizing expertise in BIM,...

  • BIM Project Coordinator

    1 month ago

    Camden, Greater London, United Kingdom Verto People Full time

    Job Title: Senior BIM CoordinatorWe are seeking an experienced Senior BIM Coordinator to join our team at Verto People. As a key member of our architecture and engineering department, you will be responsible for leading the BIM coordination process and ensuring all projects adhere to company standards and industry best practices.The ideal candidate will have...

  • Marketing Coordinator

    5 days ago

    Camden, United Kingdom Gordon Yates Limited Full time

    * Educated to a-level or equivalent. - Relevant Marketing Qualification (CIM). - Experience within a similar professional services environment. Marketing Coordinator We are currently working closely with our client to recruit a talented and experienced marketing coordinator. Who will you be working for? Our Client is a well known and established accountancy...

  • Events Coordinator

    3 days ago

    Camden, United Kingdom Excel Recruitment Full time

    A professional membership body is looking to recruit a resourceful and self-motivated Events Coordinator to lead the delivery of informative and engaging functions, both in-person and virtual. **Key Responsibilities of the Events Coordinator role**: - Lead on coordinating and managing the delivery of a programme of events. - Design and produce event...

  • Lettings Coordinator

    5 days ago

    Camden, United Kingdom Cherry Pick People Full time

    Lettings Coordinator North West London £25,000 - £29,000 plus annual bonus Are you an experienced Lettings Coordinator ? Would you like to work for one of London's most prestigious and well-respected property companies? Lettings Coordinator Company Profile: The company vision is to become the leading property adviser in all the global markets that they...

  • Pa/team Coordinator

    1 day ago

    Camden, United Kingdom Insight Select Ltd Full time

    **PA/Team Coordinator** **£28,000 - £30,000** **London/Remote** My client, a fantastic organisation based near Kings Cross in London are currently recruiting for a PA/Team Coordinator to support their one of their financial teams! - Providing administrative support and technical expertise to senior leaders - Minute taking, diary management over various...

  • Recruitment Coordinator

    3 days ago

    Camden, United Kingdom Campbell Tickell Full time

    **Recruitment Coordinator** **Salary: £27k pa | Location: Farringdon, central London | Hybrid working** **Who Are We?** Campbell Tickell is a Management Consultancy focusing primarily on the statutory and not-for-profit sectors in the UK and Ireland. Alongside our central team of around 45 employees, we have a national network of around 120 associate...

  • PMO Coordinator

    3 days ago

    Camden, United Kingdom INTEC SELECT LIMITED Full time

    **PMO coordinator** **Overview**: An excellent opportunity has arisen for a PMO Coordinator to join a global brand who will support the project and programme delivery, the PMO development and provide portfolio, project and programme administrative support. This will be an exciting environmentwith a range of business and tech related projects. **Role and...

  • Education Programme Coordinator

    5 days ago

    Camden, United Kingdom Gordon Yates Limited Full time

    * Degree educated or equivalent. - Experience as a coordinator or project officer. - Holding relevant project methodology. Education Programme Coordinator We are currently seeking out a Programme Coordinator on behalf of our client. WHO WILL YOU BE WORKING FOR? Our client is a charity focusing on leadership within the medical industry. They are based within...

  • Office Admin Coordinator

    13 hours ago

    Camden, United Kingdom Bell Lane Consultancy Full time

    * Office management - Reception management A great opportunity has arisen for an office administrative coordinator to work for a charity based in Hampstead. This is a great job managing all aspects of the office admin and general office provisions. The role includes: - Management and coordination of the charity's head office, including meeting rooms, desk...

  • Senior Trainer

    3 days ago

    Camden, United Kingdom Bettingjobs .com Full time

    **BettingJobs** is working with a leading iGaming operator and supplier seeking to expand their Training and Development team with an experienced "Senior Trainer". This role can be based in Malta or London. **Job Purpose**: The Senior Trainer will primarily be responsible for the delivery of live trainings and workshops for the company’s global training...

  • Senior Project Coordinator

    4 days ago

    Camden Town, United Kingdom Kenna Recruitment Ltd Full time

    We are currently recruiting for a Senior Project Coordinator to oversee the delivery of our flagship residential development in Camden, North London.This exciting project spans 688 units across 4 blocks and has a total value of 300 million. As part of our team, you will play a crucial role in ensuring the successful completion of Phase 2, which includes 288...

  • League Coordinator

    13 hours ago

    Camden, United Kingdom Super Leagues Full time

    We have an exciting opportunity for a self-starting individual looking to gain work experience across programme operations and strategy for Super Leagues. The league coordinator will primarily work on-site at our North London venue to ensure that the league runs smoothly. Must commit to working Saturday and/or Sunday. This role will work closely with the...

  • Senior BIM Project Coordinator

    6 days ago

    Camden, Greater London, United Kingdom Fawkes & Reece London Full time

    About the Opportunity:We are seeking a highly skilled Freelance BIM Coordinator to join our team at Fawkes & Reece London on a freelance basis, working on a £300m research and education centre project in Camden.The ideal candidate will have a proven track record of working with Main Contractors and providing support with Autodesk Revit and Microsoft Office...

  • Care Coordinator

    7 months ago

    Camden, United Kingdom The Riverside Group Full time

    **Job Title**:Care Coordinator **Contract Type**:Permanent **Salary**:£30.250 per annum **Working Hours**:37.5 hours per week **Working Pattern**:5 days, Monday-Sunday. **Location**:Esther Randall Court, Camden **The difference you will make as a Care Coordinator** **About you** You will support the Senior Care Co-ordinator in leading the care aspect of...

  • Senior BIM Manager Position

    1 month ago

    Camden, Greater London, United Kingdom Verto People Full time

    Job Overview:We are looking for a highly skilled Senior BIM Coordinator to lead our BIM coordination process and ensure all projects meet our company's standards and industry best practices.The ideal candidate will have a strong background in Architecture or a related field, with experience in BIM coordination, Revit, Navisworks, and other BIM-related...

  • Merchandising & Retail Coordinator - Temporary

    1 week ago

    Camden, United Kingdom COVENT GARDEN RECRUITMENT Full time

    We are working with a historic legal institute based in central London and are looking for an experienced retail coordinator/supervisor who is available for an immediate start and looking for an on-going temporary position. During one of their busiest timesof year, you will look after day to day operations of both a small in-house shop and an online...

  • Property Services Coordinator

    3 days ago

    Camden, United Kingdom Service Care Full time

    **Job Title: Property Services Coordinator** **Contract: 6-month Fixed Term (extension possible)** **Location: Camden** **Salary: £26161 - £26897** **Purpose of the Role** **Main Responsibilities** - Maintaining all tasks, including raising jobs, requisitions, follow on works, sub-contractor works. - Ensure all records are always kept up to date...