Salesforce Administrator

5 months ago

Manchester, United Kingdom WEX Europe Services Ltd Full time

**SALESFORCE ADMINISTRATOR / HYBRID AD HOC OFFICE VISITS / MANCHESTER OR LONDON OFFICE DEPENDANT ON LOCATION / £68000 - £78000 / BENEFITS/ PERMANENT**

**About the Team/Role**

WEX is looking to grow its Salesforce footprint across all lines of business. This role will be supporting WEX International Business Payments salesforce rollout, working closely with internal stakeholders and our strategic partner.

This role will have the opportunity to make a huge impact on the underlying business process, as well as being exposed to new and challenging salesforce capabilities.

**What’s on offer?**
- Highly competitive salary between £68000 and £78000 (dependant on experience)
- Annual company bonus
- 40-hour week - Monday to Friday, no evenings or weekends
- Hybrid working (1-2 days per week in the Manchester office)
- Industry leading pension scheme
- 25 days holiday plus bank holidays - with the opportunity to purchase additional holidays
- Private Medical
- Cycle2Work Scheme
- GymFlex
- Life assurance
- Income protection
- Discounts & perks platform
- Employee wellbeing

**How you'll make an impact**
- Perform Salesforce configuration and maintenance for capabilities on, but not limited to, Sales Cloud, Service Cloud, Marketing Cloud, Communities and multiple third-party apps.
- Design, configure and administer WEX’s global Salesforce org leveraging core Salesforce technologies such as lightning components, Apex, Flow, custom objects, workflow rules, sharing rules, custom fields, validation rules and VisualForce pages.
- Maintain a holistic view of all business processes and users in the system to understand cross-functional impacts with regard to configuration, process, workflow and reporting.
- Stay current with the development and release of Salesforce’s capability roadmap and how best to use new features to solve WEX business challenges.
- Work with the development team to implement new user functionality and with business partners to implement point-and-click functionality.
- Provide support to Salesforce users across WEX and act as the primary point of contact for end-user support.
- Handle ticket requests through a queue an be able to prioritize what you're working on to minimize escalations
- Create and administer training to existing or new users/groups and provide one to one training to end users on an on‐going basis.
- Work with Salesforce support to troubleshoot issues and maintain smooth operation and performance of the platform.
- Create new reporting capabilities and respond to ad hoc reporting requests as needed.
- Serve as a technical interface between IT, business users and **outside partners.**

**Experience you'll bring**
- Solid understanding of the Salesforce best practice
- Confident with end user interactions such workshops and presenting builds
- Perform Salesforce configuration and maintenance for capabilities on, but not limited to, Sales Cloud, Service Cloud, Marketing Cloud, Communities and multiple third-party apps.

**What's next?**

If you feel that you have the necessary skills to be our new Salesforce Administrators position then please APPLY TODAY for immediate consideration.
- We do not accept speculative agency CVs. Any CV received by WEX will be treated as a gift and will not be eligible for an agency fee. PSL agencies should only send CVs if authorised to do so by the Talent Acquisition team._

**Job Types**: Full-time, Permanent

**Salary**: £68,000.00-£78,000.00 per year

**Benefits**:

- Company car
- Company events
- Company pension
- Cycle to work scheme
- Employee discount
- Gym membership
- Health & wellbeing programme
- Life insurance
- Private medical insurance
- Referral programme
- Transport links
- Work from home

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme

Work authorisation:

- United Kingdom (required)

Work Location: Hybrid remote in Manchester M2

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