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Salesforce Administrator
3 months ago
**Job Spec**:
- Provide support to user base of over 300+ user to troubleshoot triage and resolve issues.
- Serve as a system administrator for the Salesforce environment with 300+ users.
- Own and deliver tech enhancements to the system.
- Work alongside the team to establish suitable processes to support administrative, development, and change management activities.
- Handle basic administrative functions including user account maintenance, reports, internal system audits, and preparation for upgrades.
- Perform QA and UAT for team projects.
- Participate and contribute to retrospectives and sprint planning meetings with stakeholders.
**Person Spec**:
- Hands on experience of configuration and customisation of salesforce org - custom objects, custom fields, record types, page layouts, roles, profiles, permissions, approval processes, flows, reports and dashboards
- Minimum 1 year’s commercial experience with Salesforce
- Team player with strong communication abilities
- A passion for always providing the best possible service
- Intermediate knowledge of Microsoft Excel
- Multi-cloud experience
- Salesforce Certifications desirable, particularly Salesforce Administrator, but enthusiasm in learning more about Salesforce and plan to undertake Salesforce certification in the future are critical
**Benefits**:
- 25 days’ holiday, plus bank holidays
- Day off on your birthday
- Cash plan for you (and your children, if any)
- Holidays increase after 2- and 5-years’ service
- Contractual sick pay
- Private medical insurance after 5 years' service
- Pension Plan and Life Insurance
- Pension plan contributions increase after 5- and 7-years’ service
- Holiday season bonus after 3 years’ service
- Profit share scheme
- Season ticket loan scheme
- Cycle to work scheme
- Access to Employee Assistance Programme
- Free breakfast every Monday and social sessions on the last Friday of the month with free food and drink
- Company incentives, access to discount schemes
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