Internal Communications Officer

4 weeks ago

Coventry, United Kingdom SEVERN TRENT Full time

24 hours a day, 365 days a year we serve 4.8 million households and business across the heart of the UK. Each cuppa drank and every toilet flushed is only possible because of the 7,000 brilliant team members working across our patch.

Our people are what makes Severn Trent a truly exciting and inclusive place to work. We welcome people from all walks of life and celebrate individuality. We know diverse minds, experiences and backgrounds help us to learn and better serve our customers and the communities where they live.

We do it all while thriving in our unique culture and making a lasting difference to our planet, society, and careers. There really is something for everyone here.

**EVERYTHING YOU NEED TO KNOW**

We have an opportunity for you to join our highly engaging and innovative Communications team as our new **Internal Communications Officer**, where you’ll own, design, and deliver change communication strategies for our Water Networks team.

In this role, you’ll support our Internal Communications Business Partner for Customer Operations and will own all aspects of the change and engagement communications plan that supports both the Water Networks management team and improvement team.

You’ll play your part in delivering wider campaigns that align with the overall Customer Operations strategy and will work with the Water Networks management team to help identify and deliver a range of communications activities and materials that will drive employee engagement. In addition, you’ll monitor the delivery of key communication, measuring results and suggesting improvements going forward.

As our new Internal Communications Officer, you’ll look to build a strong network across Water Networks and will work with the wider Operations, HR, and Communications teams to help devise the right comms, through the right channels at the right time, ensuring you contribute to the broader corporate comms strategy.

Some of your other key accountabilities will include:

- Develop a compelling narrative and content plan including, presentations, newsletters, briefing packs and other business readiness activities.
- Produce stimulating communications content and programmes that help support the business objectives.
- Help deliver key aspects of the internal comms plan and ad-hoc BAU messaging in support of the overall communications plan and strategy.
- Support on major programmes (including change), campaigns and events as required
- Write and prepare engaging, creative content to support our corporate news strategy.

**WHAT YOU’LL BRING TO THE ROLE**

You’ll join the team with proven Communications and engagement experience, ideally gained in an Operational environment.

It’s expected that you’ll be comfortable working in a fast paced, busy Comms team and will have an abundance of experience in creating effective communications that drive best practice and a continuous improvement culture.

To be successful, you should be capable of managing several priorities at one time, utilising good time management skills, and you should be adept in partnering at all levels of a business, creating credible internal relationships.

We need our Internal Communications Officer to have strong interpersonal skills, alongside the ability to effectively manage and influence key stakeholders - **is that you?**

**WHAT’S IN IT FOR YOU**

Working here isn’t just a job. You can build a career at Severn Trent, and we’ll reward you for it too. We have a range of benefits that recognise great work, and award-winning training to help you reach your potential. And we’ll also help you play your part in looking after the environment and the communities where we live.

With that in mind, here are just some of our favourite's perks that you’ll get being part of the Seven Trent family:

- Salary of £27,000 - £34,000
- 28 days holiday + bank holidays (and the ability to buy/ sell up to 5 days per year)
- Leading pension scheme - we will double your contribution (up to 15% when you contribute 7.5%)
- Sharesave - the chance to buy Severn Trent Plc shares at a discounted rate
- 10% monthly discount with Busy Bees Nurseries and one-week free childcare
- Dedicated training and development with our Academy
- Electric vehicle scheme and retail offers
- Family friendly policies
- Two paid volunteering days per year

**WHATS NEXT?**

**We can’t wait to hear from you.**

And if your curiosity has peaked and you're wanting to find out even more, search **#LifeAtSevernTrent** on social media.

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