E-commerce Assistant

**Role**: Ecommerce assistant

**Reports to**: Head of Ecommerce

**Location**: Ludlow, Shropshire head office (On-site)

**Employment Type**: Permanent Mon-Fri 8:30am-5:30pm

**Who we are**:
Holloways of Ludlow was founded in 1985 with a passion for products that effortlessly combine design and materials to create something truly unique. By doing what we love we have grown, over the intervening years, to become one of the UK’s leading suppliers of quality lighting and furniture. We continue to source the very best products from around the world, with a focus on the UK and Scandinavia. Everything that we sell is judged against our founding principles: that good design is timeless and that things should be made to last.

**Job description**:
We are looking for a passionate individual who is looking to start a career in ecommerce. With the support of the graphic & ecommerce assistant, you will be responsible for ensuring that our products are strongly presented on the website to our customers, with all product data available and accurate plus great imagery. This role is important as you will be responsible for helping to entice our customers to buy. As well as maintaining the data integrity of products, you will work on adding new brands/products to the website, creating new categories and merchandising products using a combination of sales data and product knowledge.

Ecommerce is growing from strength to strength with strong revenue growth year on year, this is an exciting time to join the company as there are exciting changes happening this year.

**What you will be doing**:
Maintaining the data of existing products and making updates when needed

Cropping, resizing and uploading product imagery

Assist the graphic & ecommerce assistant in updating the content on the homepage

Optimise site navigation, customer journey and product placement to drive online sales

Support the graphic & ecommerce assistant in delivering seasonal promotions across the website, creating promotional codes, delivery or category promotions, in line with company trading calendar

Optimise site and customer journey during daily site walks and data analysis as well as ensuring products and categories are displayed correctly and all links are correct

Using analytics and reporting to understand the customer journey to optimise sales, measure performance & make recommendations to the wider business.

Reviewing the onsite search results to ensure that the correct products are appearing for relevant search terms.

Create landing pages for campaigns

Troubleshooting on the website and logging/reporting all issues to the relevant parties

Working with the copywriter to add SEO copy to products

Supporting the ecommerce team with any ad-hoc requirements and reporting

**The person**:
Passion for ecommerce and digital

A strong work ethic

Must be able to prioritise workload and meet deadlines within a fast-paced environment

Team player - can collaborate alongside others

Proactive and a self-starter with a focus on getting things done

Detail orientated and excellent written and oral communication skills

Strong attention to detail

Experience with MS Office, especially Excel and basic IT skills

HTML experience a plus

**Salary**: £6.83-£9.50 per hour

**Benefits**:

- Casual dress
- Company pension
- Employee discount
- On-site parking

Schedule:

- Monday to Friday