Platform Infrastructure Delivery Lead

2 weeks ago


Basingstoke, United Kingdom The AA Full time

**Company description**:
**Location**: Basingstoke (hybrid working)

**Employment Type**: Permanent, full time

**Additional Benefits**: Annual Bonus, Car Allowance & Private Medical Insurance

Thought The AA only provide roadside assistance? Think again.

When you think of The AA, you probably didn’t immediately associate us as a tech business. What you may not know is, our AA Tech business is vast, skilled, fast-paced and possess a wealth of knowledge.

We are looking for a **Platform Delivery Lead** - that is where you come in

LI-THEAA #LI-Hybrid

**This is the job**:
Joining the AA family as our Platform Delivery Lead, you’ll be responsible for the entire platform sector, which incorporates Windows Servers, Storage and Cloud / IaaS Instances.

You’ll develop and maintain effective relationships with internal and external IT teams, being accountable for the management and delivery of Platforms through to live environments. This role will primarily be a proactive management and leadership role incorporating the Platforms within the AA through owning the platform administration and managing costs. Encompassing both technical and service activity, with the management of both direct reports and outsourced service providers.

We’re looking for someone to manage our vast Microsoft Azure technologies and ensure the team/teams continue to be our centre of excellence for not only Azure but also other Cloud technologies.

**What will I be doing?**:

- Management of platform technical resources; platform & L2-L4 support teams (escalation management; service reviews; governance of design & risk)
- Accountable for Planning & Roadmap for Platforms, including ongoing refresh and enhancements of platforms in line with Enterprise Architectural standards
- Accountability for implementation of platform infrastructure, including technical debt remediation and ongoing enhancements
- Responsible for Cloud financial operations, management of costs, optimisation of cloud utilisation, performance, and primary stakeholder for the cloud council committee
- Define scope of third-party contracts (both operational and project change SoWs)
- Accountable for operational stability of infrastructure area, providing input to RCA with Problem Management, and accountability for remedial action
- Management of patching & monitoring strategy / policy for Platforms

**What do I need?**:

- Proven experience in leading an Infrastructure Platform (Compute, Storage, Cloud) function
- Experience working within 24/7 IT operational environment
- People management experience managing IT technical teams, i.e., within Windows Servers, Virtualization Storage or Cloud / IaaS technologies (AWS/Azure)
- Regulatory and audit experience within an IT operational environment
- Sound Platform infrastructure design skills with a strong sense of innovation
- Visibility of software development methodologies, e.g., waterfall, agile
- Strong stakeholder management experience with the ability to influence, challenge and persuade varying levels of stakeholders i.e., Senior Leaders, Executives & Directors

**Additional Information**:
We’re always looking to recognise and reward our employees for the work they do. As a valued member of The AA team, you’ll have access to a range of benefits including:

- Annual Bonus
- Car Allowance
- Private Medical Insurance
- Diverse learning and development opportunities to support you to progress in your career
- 25 days annual leave plus bank holidays + holiday buying scheme
- Free AA breakdown membership from Day 1 plus 50% discount for family and friends
- Discounts on AA products including car and home insurance
- Employee discount scheme that gives you access to a car salary sacrifice scheme plus great discounts on healthcare, shopping, holidays and more
- Worksave pension scheme with up to 7% employer contribution
- Dedicated Employee Assistance Programme and a 24/7 remote GP service for you and your family

Plus, so much more



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