Collection Correspondence Agent

3 months ago


Birkenhead, United Kingdom Jacobs Enforcement Full time

At Jacobs we pride ourselves on our innovative ongoing training that ensures anyone who joins our team will have the best possible chance at being successful not only in their initial role but in any future roles that you find yourself interested in.

As a forwarding thinking and fast growing company we put staff development at the forefront, meaning hard work and dedication never go unnoticed.

**About Us**

Jacobs have been established since 1959 and are now the largest independently owned enforcement agency in the country working extensively with over 190 Local Authorities throughout England and Wales and are the primary contractor in Wales for HMCTS.

Our successful Collections Team is expanding and we’re looking people who are confident and resilient, and who have a hardworking, proactive and motivated work ethic. Are you our next Top Collector, our next Specialist or our next Manager?

**Essential Skills**
- Excellent written communication skills
- Assertive and confident
- Willingness to succeed
- Ability to work well under pressure

**Desirable Experience**
- Experience in an administration role
- Proven Literacy Skills
- Computer Literate inc. reasonable typing speed & good knowledge of Microsoft Word

**Salary & Benefits**
- £11.44 per hour
- 37 hours per week
- Mon - Thurs 9am - 5.30pm Friday 9am - 5pm
- A generous holiday allowance - never work a bank holiday again
- Pension
- Eye Care Vouchers
- Extra 4 days off over Christmas

Jacobs offer an extensive training programme to new recruits as well as ongoing support and development.

**Our Culture**

Everything we do is shaped by our Core Values: Fairness, Advancement, Collaboration and Excellence. These values form the foundations of our relationships with debtors and clients, but they also shape how we measure and reward the performance of our employees.

**Job Types**: Full-time, Permanent

**Salary**: From £22,010.56 per year

**Benefits**:

- Additional leave
- Company car
- Company events
- Company pension

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Birkenhead: reliably commute or plan to relocate before starting work (preferred)

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Administration: 1 year (preferred)

Work Location: In person



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