Care Coordinator

2 weeks ago


Middlesbrough, United Kingdom Helping Hands Home Care Full time

Location: Middlesbrough

**The Role**:
Since 1989, we’ve supported adults of all ages to maintain their independence and stay in the place they know and love. Because, life is better at home.

Helping Hands is the nation’s most widely rated home care provider and the only one to be endorsed as a Centre of Excellence by Skills for Care. We have over 150 branches across England and Wales and we’re looking for Care Coordinators who are as passionate about what they do as we are to join our growing team.

Being a Care Coordinator with Helping Hands is about more than just rota management. You will be responsible for supporting the Registered Care Manager with recruitment, business development and ensuring we are always delivering the highest possible standard of care.

**As a Care Coordinator you’ll be responsible for**:

- Supporting the Branch Care Manager by providing care and support to our customers and carers within the local community.
- Ensuring that customers receive the highest standards or care and support through effective allocation of staff.
- Completing direct observations and supervisions for your care teams within the correct timescales.
- Supporting the Branch Care Manager to maintain carer numbers by actively recruiting new team members and guiding them through the recruitment process.
- Reassessing customers to ensure care plans are reflective of customer’s needs and condition.
- Actively seeking new business opportunities and supporting the commercial growth of the branch.
- Ensuring that the highest levels of customer service are always provided.

**About You**

To be successful in this role you’ll need to have a Level 3 Diploma in Adult Care or be willing to work towards achieving this. Additionally, you’ll need to have knowledge of regulatory requirements and best practice in line with CQC/CIW guidance and experience of working within the care sector at supervisory level. You’ll also need to have a full UK driving licence and access to your own vehicle.

**What’s in it for you?**

At Helping Hands, we recognise that running a branch is a lot of responsibility and we have an excellent support network to assist you with all things HR, Compliance and Business Development. You will have access to a wide range of benefits including:

- Career progression opportunities
- 23 days annual leave, rising to 25 after 2 years of service
- Blue Light Card offering discounts from business and services
- Access to our employee assistance programme
- Support to complete nationally recognised qualifications
- Refer a friend scheme
- Annual salary review


  • Care Coordinator

    2 weeks ago


    Middlesbrough, Middlesbrough, United Kingdom Servisource Internal Roles Full time

    Principal Duties and ResponsibilitiesThe Care Coordinator will be responsible for ensuring high quality care and support services are provided to enable individuals to remain in their own homes, living a fulfilled life, which respects their diversity, culture, and values.The role of the Care Coordinator is to support the delivery of the highest quality care...

  • Care Coordinator

    2 weeks ago


    Middlesbrough, United Kingdom Servisource Internal Roles Full time

    Principal Duties and ResponsibilitiesThe Care Coordinator will be responsible for ensuring high quality care and support services are provided to enable individuals to remain in their own homes, living a fulfilled life, which respects their diversity, culture, and values.The role of the Care Coordinator is to support the delivery of the highest quality care...

  • Care Coordinator

    1 week ago


    Middlesbrough, United Kingdom Recruit Island Full time

    The Care Coordinator will be responsible for ensuring high quality care and support services are provided to enable individuals to remain in their own homes, living a fulfilled life, which respects their diversity, culture, and values. The role of the Care Coordinator is to support the delivery of the highest quality care support services in a hands-on...


  • Middlesbrough, United Kingdom South Tees Hospitals NHS Foundation Trust Full time

    The Cancer Care Coordinator will work with site specific multi-disciplinary teams (MDTs) helping patients navigate their way through pathways, supporting delivery of excellent care for patients with cancer. The role may involve some contact with patients, families and carers, therefore, good listening and communication skills and the ability to work on your...


  • Middlesbrough, United Kingdom Ormesby Full time

    We are seeking a compassionate and dedicated individual to join our team as a Household and Care Assistant. In this role, you will be responsible for providing comprehensive support to an elderly bed-bound lady and her partner, both of whom have health issues. **Responsibilities**: 1. Perform all household duties, including cleaning, washing, and organising...

  • Care Navigator

    1 day ago


    Middlesbrough, United Kingdom ELM Alliance LTD Full time

    Clinical To accurately triage and prioritise patients, including in emergency situations, demonstrating the use of a variety of techniques to elicit the history of an event/illness, including past medical and drug history. To pass on clinical and non-clinical information to the CHERRS practitioners regarding referrals To refer patients to appropriate care...


  • Middlesbrough, United Kingdom The Junction Foundation Full time

    **The Junction is recruiting for Youth Voice Coordinator** **Job Title: Youth Voice Coordinator** **Salary**:(£30,636 + Benefits cost of living increase pending)** **Hours**:37.5hrs per week, Job share considered, flexible working** **Contract Type: Permanent** The Junction is a respected charity working to make a difference to the lives of children...

  • Personalised Care Lead

    17 hours ago


    Middlesbrough, United Kingdom South Tees Hospitals NHS Foundation Trust Full time

    An exciting 12 month secondment/fixed term opportunity has arisen for a Personalised Care Lead. To support operational teams with the implementation of the comprehensive model of personalised care as per the NHS Long Term plan To embed the Personalised Care Operating Model across the trust, building on existing activity to develop both universal and...


  • Middlesbrough, United Kingdom thirteen Full time

    **Role Category - the way you'll work**: - This role is categorised as a _**_roam_**_ role. Roaming roles are a mixture of home and hub working with, in some instances, a degree of being out and about delivering services to customers. Your working day will be determined by what you need to do and where you need to go to maximise your productivity. This...


  • Middlesbrough, United Kingdom Middlesbrough College Full time

    **Job Title: Work Placement Coordinator - Engineering** **Salary: From £21,525 - £25,879 per annum** **Hours: 35 per week** **Annual leave: 30 per annum plus statutory Bank Holidays** **Pension: NEST Pension Scheme** **About the College** Do you want to be part of a forward thinking, dynamic, successful and caring organisation, Middlesbrough College...


  • Middlesbrough, United Kingdom Middlesbrough Council Full time

    We are looking to appoint an enthusiastic and self-motivated individual with excellent interpersonal and IT skills and with experience of working in a frontline admin office. Tees Community Equipment Service is a service that operates throughout the Teesside area and supplies equipment that can assist disabled people to live independently within their own...


  • Middlesbrough, United Kingdom South Tees Hospitals NHS Foundation Trust Full time

    Not to be advertised - EOI Not to be advertised - EOI Leadership and Improvement Training South Tees Hospitals NHS Foundation Trust offers leadership and improvement training to all new staff to the Trust; this training programme has been designed to support our leaders in developing their understanding of leadership and management skills. You will be...


  • Middlesbrough, United Kingdom South Tees Hospitals NHS Foundation Trust Full time

    Waiting Well is an exciting new programme in South Tees developed to support the health and wellbeing of patients before planned surgery. The programme is a collaboration between South Tees Hospitals NHSFT and Public Health South Tees. The post will be based at South Tees Hospitals and will play a key central coordinating role between the 2 partner...


  • Middlesbrough, United Kingdom Normanby Medical Centre Full time

    Job summary We are looking for an experienced pharmacist to develop ourMedication Review Service for Care Homes residents and those with severefrailty within the Eston Primary Care Network (PCN). With the support of the PCN Medicines Team and the widerMDT, the successful applicant will work across our 4 GP practices supportingpatients to get the best...

  • Clinical Lead

    4 weeks ago


    Middlesbrough, United Kingdom Middlesbrough Council Full time

    Working as part of Middlesbrough council, or team helps those experiences issues with substance use, domestic abuse and homelessness. We have an exciting opportunity for a proactive, motivated individual to join our growing team as Clinical Lead. - an understanding of trauma-informed care would be a bonus. Your duties and responsibilities will include but...


  • Middlesbrough, United Kingdom Tewv Brits Full time

    Tees Esk and Wear Valleys NHS Foundation Trust The role involves providing mental health services within Teesside Acute Hospitals to individuals, including both working-age adults and older adults, with complicated and complex needs. This includes offering direct clinical care and conducting assessments, as well as supervising and developing other team...

  • Chc Locality Lead

    4 weeks ago


    Middlesbrough, United Kingdom NHS North Of England Commissioning Support Unit Full time

    To be responsible for the management and performance of a team of case managers and their administrative support within the CHC Tees Locality. To support the Lead Locality Manager in delivering an effective service in accordance with Department of Health guidelines for continuing healthcare and personal health budgets. To coordinate and prioritise the...


  • Middlesbrough, United Kingdom Tewv Brits Full time

    Tees Esk and Wear Valleys NHS Foundation Trust The successful post holder will be responsible for planning and providing appropriate activities to meet the general therapeutic, social and recreational needs of individual service users. This includes working with others to develop and establish a timetable of activities which can be delivered across the...


  • Middlesbrough, United Kingdom All Temps Recruitment Full time

    We are currently looking to recruit 2 x Customer Service Advisors based within Middlesbrough.Duties Of Role: * As the first point of contact for our customers, act as an ambassador for the Council and maintain a focus on the needs of customers and aim to resolve their queries as quickly as possible. * Undertake call handling duties in a friendly,...


  • Middlesbrough, United Kingdom All Temps Recruitment Full time

    We are currently looking to recruit 2 x Customer Service Advisors based within Middlesbrough.Duties Of Role: * As the first point of contact for our customers, act as an ambassador for the Council and maintain a focus on the needs of customers and aim to resolve their queries as quickly as possible. * Undertake call handling duties in a friendly,...