Tces Admin Coordinator

3 weeks ago


Middlesbrough, United Kingdom Middlesbrough Council Full time

We are looking to appoint an enthusiastic and self-motivated individual with excellent interpersonal and IT skills and with experience of working in a frontline admin office.

Tees Community Equipment Service is a service that operates throughout the Teesside area and supplies equipment that can assist disabled people to live independently within their own homes and you must share our passion to ensuring we continue to deliver a high quality of service to our service users.

You will be working in a small but at times, very busy call centre and will be required to provide a wide range of administrative support including call handling and data entry at the same time.

The main duties include taking incoming calls, making outgoing calls and coordinating with service users, their families, health and social care professionals and your colleagues to ensure the prompt delivery of medical equipment into client’s homes.

Having excellent IT skills is essential however, you will receive detailed training on how to use our bespoke IT system to arrange deliveries and collections. Due to the nature of the work a high level of confidentiality is required. You will be expected to be flexible and accommodating.

The service operates between 9am and 5pm Monday to Friday and you will be based at Unit 3, Raleigh Court, Riverside Park, Middlesbrough, TS2 1RR. You will have the option to work from home one day a week if you wish via a laptop (that we supply).

If you have any questions, please contact either Dave Mallett or Lucy Wilson on 01642 224205.
- Confident and articulate, adapting your approach to suit your audience
- Passionate about data analytics
- Focussed on the detail
- An excellent communicator, creative and adaptive in your approach
- Creative and proactive, contributing towards changes and seeking improvements
- Confident in the use of technology and have experience of using related software, including SQL, Excel, Power BI, ETL tools
- Focussed on the detail, with excellent analytical skill

Telephone**:01642 727088



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