Service Scheduler
6 months ago
**EQUAL OPPORTUNITIES EMPLOYER | LIVING WAGE EMPLOYER | PRIVATE MEDICAL**
**ABOUT US**
At Contego, we have a great brand, and we are fast becoming a major national supplier of pest control services in the UK - literally changing the industry
We’re working with great clients across the UK from Brewdog, KFC, M&S and Costa to the NHS, Thirteen Housing and Travelodge.
We have a office in Paisley, which is where this office is based.
We are looking for a service planner / scheduler who will be allocated a region of the UK and is used to dealing with internal scheduling of Planned and Preventative Maintenance within a commercial services arena.
We know the market well and the key to the role is planning / maintaining service delivery and relationships with our customers.
**ABOUT THE ROLE**
**Some of the duties will include but are not limited to**:
Accountability for the allocation of workloads for service technicians across the UK.
- Accountability for the updating of the Daily planner and the communication of any changes daily before close of play to the relevant operational manager..
- Accountability for the day to day management of the technicians diary taking ownership to ensure engineers time is utilised efficiently by using effective route planning and JobWatch system Controls/Reporting.
- Responsible for scheduling PPM, reactive and quoted tasks for technicians, providing a professional and comprehensive service to all clients. Ensuring tasks are planned and completed within Client Target Response SLA's (whilst also being aware of the balance between achievement and the cost implication) when considering technicians routes and skill sets.
- Review of internal technicians notes for PPM visits. Recording and reporting on remedial actions, ensuring clients are notified of follow on work.
- Ensure appropriate resource and functional coverage is always maintained (within your scope of responsibility and support provided) to suit the demands of the business.
- To provide management reporting information and provide details on the unproductive time root cause analysis.
- Organisation of weekly planning meetings with the operational management team to highlight and discuss any planning issues.
- Looking at the plan for the week/month ahead reviewing technicians workload to keep non-productive time to a minimum. Answer telephone calls both internally and externally in a professional and timely manner ensuring that all messages are returned appropriately. Manage the relevant CRM system appropriately ensuring that sufficient information is captured for future analysis. Escalate potential unavailability of work orders to the operations and account managers.
**Person Spec**:
- Must be able to work under pressure to hit targets
- Must understand the regions of the UK.
- Must have a fun outlook, We are a fun to work for employer and want people to succeed. We will push you to do this
- Its desirable that you have previous experience in this type of role and can work with internal team members to get the job done
- Its essential you have knowledge of working on a CRM system and can use Word, Excel and Powerpoint to a good ability
**Terms of Employment**
Full time, Permanent
37.5 hours per week - Monday to Friday.
Start, as soon as possible
**Location**
**Job Types**: Permanent, Full-time
**Salary**: £22,000.00 per year
**Benefits**:
- Company pension
- On-site parking
- Private medical insurance
Schedule:
- 8 hour shift
Work Location: In person
-
Service Scheduler
6 months ago
Paisley, United Kingdom Contego Environmental Services Ltd Full time**EQUAL OPPORTUNITIES EMPLOYER | LIVING WAGE EMPLOYER | PRIVATE MEDICAL** **ABOUT US** Who wants to work in a boring office environment? Life is far too short for that sh*t! At Contego, we like to do things a bit differently, in-case you can’t tell! We have a great brand, and we are fast becoming a major national supplier of pest control services in the...
-
Scheduling Specialist
6 days ago
Paisley, Renfrewshire, United Kingdom Anderson Knight Full timeAbout UsAnderson Knight is a leading company in the industry, committed to excellence and innovation. We offer a dynamic work environment, competitive salary, and opportunities for growth and development.Job DescriptionThe Scheduler Buyer will coordinate and manage procurement and scheduling of materials and services, ensuring timely delivery, maintaining...
-
Security Scheduler
6 months ago
Paisley, United Kingdom Corps Security Full time**Who are we?** Founded in 1859, The Corps of Commissionaires Management Limited, now Corps Security, was a business initially built to provide employment for ex-servicemen on return from the Crimean War. By sticking true to our values of ‘loyalty, integrity, service’, we have become the UK’s most established and respected specialist security...
-
System Scheduler
2 months ago
Paisley, United Kingdom Renfrewshire Council Full timeJob Description The impact of COVID-19 on Health and Social Care services has been significant. Staff and organisations across Renfrewshire and beyond have made an invaluable contribution to supporting local residents and the vulnerable. The response to COVID-19 will continue for some time, however, Renfrewshire HSCP is now actively developing and...
-
System Scheduler
1 week ago
Paisley, United Kingdom Renfrewshire Council Full timeAdvertThe impact of COVID-19 on Health and Social Care services has been significant.Staff and organisations across Renfrewshire and beyond have made an invaluable contribution to supporting local residents and the vulnerable.The response to COVID-19 will continue for some time, however, Renfrewshire HSCP is now actively developing and implementing its plans...
-
Service Coordinator
2 weeks ago
Paisley, Renfrewshire, United Kingdom CBW Staffing Solutions Full timeJob OverviewCBW Staffing Solutions is delighted to be working with a specialist engineering company in the recruitment of helpdesk administrators. This role presents an exciting opportunity to join a national company with strong contracts and contribute to their continued success.The ideal candidate will have excellent organisational skills, with the ability...
-
Customer Service Representative
2 months ago
Paisley, Renfrewshire, United Kingdom beBee Professionals Full time £25,000 - £35,000We're looking for talented team members to join beBee Professionals in Paisley. As a customer-facing representative, you'll be responsible for delivering outstanding service and support to our customers. You'll work closely with our team to meet and exceed goals, while participating in all aspects of our operational workflow.Key Responsibilities:Engage with...
-
Lead Administrative Services Coordinator
6 months ago
Paisley, United Kingdom Thermo Fisher Scientific Full time**Work Schedule** Other **Environmental Conditions** Office - Lead Administrative Services Coordinator **Position Summary**: To provide administrative support to the Inchinnan site Operational Support team interacting with all other departments across the site, ensuring efficient running of the maintenance activities of the site. **Main...
-
Service Administrator, Planner
6 months ago
Paisley, United Kingdom Greener Energy Group Ltd Full timeAre you looking for an exciting opportunity in renewable energy that will enable you to develop your skills? Due to the continued growth within our business and the renewable sector as a whole, we have an exceptional opportunity for a Service Co-ordinator/Planner to join our fast growing and successful company. This role will predominantly focus on arranging...
-
Service Administrator, Planner
6 months ago
Paisley, United Kingdom Greener Energy Group Ltd Full timeAre you looking for an exciting opportunity in renewable energy that will enable you to develop your skills? Due to the continued growth within our business and the renewable sector as a whole, we have an exceptional opportunity for a Service Co-ordinator/Planner to join our fast growing and successful company. This role will predominantly focus on arranging...
-
Service Administrator, Planner
6 months ago
Paisley, United Kingdom Greener Energy Group Ltd Full timeAre you looking for an exciting opportunity in renewable energy that will enable you to develop your skills? Due to the continued growth within our business and the renewable sector as a whole, we have an exceptional opportunity for a Service Co-ordinator/Planner to join our fast growing and successful company. This role will predominantly focus on arranging...
-
Customer Service Representative
2 months ago
Paisley, Renfrewshire, United Kingdom beBee Professionals Full time £25,000 - £35,000Job SummaryWe are seeking a highly motivated and enthusiastic Team Member to join our dynamic team at beBee Professionals in Paisley. As a key member of our operational team, you will play a vital role in delivering exceptional customer service and contributing to our business success.Key ResponsibilitiesProvide top-notch customer service and support to our...
-
Transport Customer Service Coordinator
6 months ago
Paisley, United Kingdom Allstaff Full timeAllstaff Office Division require an experienced Customer Service Coordinator who ideally comes from a Supply chain, Logistics or Transport background. Stronmg customer service experience is a must. Please note our client will consider those with experience or those who are at a more trainee level. Hours of work are Monday to Friday, 37.5 hours a week, and...
-
Service Advisor
6 months ago
Paisley, United Kingdom Arnold Clark Full time**Salary**: £25,740 with up to £37,000 OTE plus benefits **Type of work**: Permanent **Location**: Paisley About the role We are currently recruiting for a new Service Advisor to help us keep our Paisley Fiat/Abarth branch running smoothly. What we can offer you 33 days’ holiday allowance with room to grow Generous retail discounts Private...
-
Transport Customer Service Coordinator
6 months ago
Paisley, United Kingdom Allstaff Full timeHours of work are Monday to Friday 8.30-5pm and this is a hybrid model, 3 days in the office, 2 days at home weekly. **Essential Criteria**: - Operational experience in customer service role in a busy transport environment - Strong IT skills across the Microsoft Office Suite, specifically the ability to import and manipulate data from external sources. -...
-
Integrated Service Supervisor
1 week ago
Paisley, United Kingdom Nhs Greater Glasgow & Clyde Full timeNHS Greater Glasgow and Clyde is one of the largest healthcare systems in the UK employing around 40,000 staff in a wide range of clinical and non-clinical professions and job roles.We deliver acute hospital, primary, community and mental health care services to a population of over 1.15 million and a wider population of 2.2 million when our regional and...
-
Environmental Services Technician
2 months ago
Paisley, Renfrewshire, United Kingdom beBee Professionals Full time £18,000 - £25,000We are seeking a dedicated and detail-oriented Cleaner to join our team at beBee Professionals in Paisley. As a key member of our facilities maintenance team, you will be responsible for ensuring the cleanliness and hygiene of our residential and commercial spaces.Key Responsibilities:Clean and sanitize designated areas, including offices, restrooms, and...
-
Lead Administrative Services Coordinator
6 months ago
Paisley, United Kingdom Thermo Fisher Scientific Full timeLead Administrative Services Coordinator To provide administrative support to the Inchinnan site Operational Support team interacting with all other departments across the site, ensuring efficient running of the maintenance activities of the site. **Main Responsibilities**: - Duties of the Administrative Assistant include providing support the team. -...
-
Customer Service Advisor
6 months ago
Paisley, United Kingdom Sood Enterprises Ltd Full timeJob Reference: SEL/PAIS Contract Type: Part Time, Permanent **Salary**: Competitive w/ benefits, rate enhanced due to night time working Shift Pattern: A Part Time position is available; 8 hour shifts will typically be between 07:00 to 22.00, Location: BP Paisley Mill, 125 Fergislie, Paisley, PA1 2UZ BP Paisley Mill is a reputable petrol service...
-
Customer Service Representative Ii
6 months ago
Paisley, United Kingdom Thermo Fisher Scientific Full time**Work Schedule** Standard (Mon-Fri) **Environmental Conditions** Office As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our...