Customer Service Advisor

3 months ago

Stirling, United Kingdom SS&C Full time

SS&C is a global provider of investment and financial services and software for the financial services and healthcare industries. Named to Fortune 1000 list as top U.S. company based on revenue, SS&C is headquartered in Windsor, Connecticut and has 20,000+ employees in over 90 offices in 35 countries. Some 18,000 financial services and healthcare organizations, from the world's largest institutions to local firms, manage and account for their investments using SS&C's products and services.

**Job Description**:
Overview

SS&C is the largest global investor service provider, servicing more than 55 million investors. Continually investing in global technology and services across the spectrum of distribution channels including: Asset Managers, Financial Advisors, Wealth Managers and large financial institutions such as Banks and Insurers. Investor servicing is offered in many different countries, including the U.S., Canada, U.K., Ireland, Luxembourg, Australia, Hong Kong and Singapore. SS&C also services mutual fund structures in many other fund domiciles.

About the role

If you have a positive, open approach and a passion for delivering exceptional service then come join our team. We are looking for a someone that can provide an excellent customer experience by dealing with all inbound calls in a supportive and a development focused working environment.
- Competitive annual salary
- Company pension scheme
- Life Assurance (4 x salary)
- Healthcare
- Flex benefits scheme

Ideally we would like you to complete first contact resolution so full training will be provided to support this. You will gain a great insight into this industry, speaking to a wide variety of callers such as clients, IFA’s (Independent Financial Advisors), investors and other financial institutions.

You will help with a variety of different calls such as account servicing raising appropriate work, requesting investigations, portfolio valuations, update customer account details, dealing with different investment products we work with, such as ISA’s, Unit Trusts, Investment Trusts and OEIC’s
- no two days are the same This role will also give you a great understanding of different areas of the business and processes across the organisation.

You will be at the heart or our organisation where we love to develop, support and give full training to our staff so you must be eager to learn and gain new skills.
- Good customer focus and complaint handling skills
- Excellent PC & keyboard skills
- Excellent call handling skills with a great telephone manner
- Organisation and time management skills to prioritise workloads
- Analytical, problem solving and decision making skills

EEO Statement / Non-agency Disclosure

Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.

Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. SS&C offers excellent benefits including health, dental, 401k plan, tuition and professional development reimbursement plan. SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.

  • Customer Service Advisor

    3 months ago

    Stirling, United Kingdom SS&C Technologies Holdings Full time

    Job Description OverviewSS&C is the largest global investor service provider, servicing more than 55 million investors. Continually investing in global technology and services across the spectrum of distribution channels including: Asset Managers, Financial Advisors, Wealth Managers and large financial institutions such as Banks and Insurers. Investor...

  • Customer Service Advisor

    3 months ago

    Stirling, United Kingdom RSG PLC Full time

    **Customer Service Advisor - Stirling** Starting at £21,500 per year** **Monday to Friday, 9am-5pm** **Hybrid remote** **Kildean Business Park, Stirling, FK9 4UE** Diligenta is a market leader in the Life and Pensions sector, providing outsourced administration services to many of the best known financial services companies in the UK. Our aim is to be...

  • Customer Services Advisor

    3 months ago

    Stirling, United Kingdom NFU Agency Full time

    **The Role**: **Customer Services Advisor** **Salary dependant on experience & suitability.** **Full time** **Permanent Contract** **Location: Stirling** **5 days a week, 8.30am till 5pm with 1 hour for lunch. (37.5 hours a week)** **Introduction to NFU Mutual**: NFU Mutual offers a wide range of products and services, including general insurance, life,...

  • Customer Service Advisor

    3 months ago

    Stirling, United Kingdom SS&C Technologies Full time

    SS&C is a global provider of investment, financial services and software for the financial services and healthcare industries. Named to Fortune 1000 list as top U.S. company based on revenue, SS&C is headquartered in Windsor, Connecticut and has 20,000+ employees in over 90 offices in 35 countries. Some 18,000 financial services and healthcare organizations,...

  • Customer Service Advisor

    3 months ago

    Stirling, United Kingdom SS&C Technologies Full time

    SS&C is a global provider of investment, financial services and software for the financial services and healthcare industries. Named to Fortune 1000 list as top U.S. company based on revenue, SS&C is headquartered in Windsor, Connecticut and has 20,000+ employees in over 90 offices in 35 countries. Some 18,000 financial services and healthcare organizations,...

  • Service Advisor

    3 months ago

    Stirling, United Kingdom John Clark Motor Group Full time

    **Service Advisor** OTE £32k plus many more fantastic benefits A fantastic opportunity has arisen to work at **Pentland Land Rover** in Stirling** as a Service Advisor.** **Do you have what it takes to work in a highly demanding customer focused role? **Are you confident and motivated to provide a high level of customer satisfaction? This is a critical...

  • Service Advisor

    3 months ago

    Stirling, United Kingdom John Clark Motor Group Full time

    **Service Advisor** Industry leading salary & benefits A fantastic opportunity has arisen to work at **Land Rover **in Stirling** as a Service Advisor.** **Do you have what it takes to work in a highly demanding customer focused role? **Are you confident and motivated to provide a high level of customer satisfaction? This is a critical customer focused...

  • Service Advisor

    3 months ago

    Stirling, United Kingdom John Clark Motor Group Full time

    **Service Advisor - Land Rover Stirling** A fantastic opportunity has arisen to work at **Land Rover** in Stirling **as a Service Advisor.** **Do you have what it takes to work in a highly demanding customer focused role? **Are you confident and motivated to provide a high level of customer satisfaction? This is a critical customer focused role which...

  • Service Advisor

    2 months ago

    Stirling, United Kingdom Arnold Clark. Full time

    We are currently recruiting for a new Service Advisor to help us keep our Stirling Volkswagen branch running smoothly.HoursFull time, Monday Friday 8am 5.30pm and rotational Saturdays 8am - 12pm.About the roleOur Service Advisors are responsible for delivering and sustaining a fantastic experience for all our service and vehicle repair customers.Were...

  • Customer Advisor

    3 months ago

    Stirling, United Kingdom B&Q Full time

    **About the role** **Customer Advisor** **Part time - 12 hours per week** **3 Month Fixed Term Contract** **Shifts available Monday - Sunday, 7.00am - 10.00pm** **UK Notional hourly rate £12.21 per hour** **B&Q Stirling** We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice,...

  • Senior Service Advisor

    3 months ago

    Stirling, United Kingdom John Clark Motor Group Full time

    **Senior Service Advisor** Industry leading salary & benefits Are you good with people and have a 'can do' attitude? This could be the opportunity for you! Pentland Land Rover are seeking a pro-active, customer focused Senior Service Advisor for our Stirling showroom, who will be part of a team of Service Advisors and be responsible for providing a...

  • Service Advisor

    2 months ago

    Stirling, United Kingdom Arnold Clark. Full time

    We are currently recruiting for a new Service Advisor to help us keep our Stirling Volkswagen branch running smoothly.HoursFull time, Monday Friday 8am 5.30pm and rotational Saturdays 8am - 12pm.About the roleOur Service Advisors are responsible for delivering and sustaining a fantastic experience for all our service and vehicle repair customers.Were...

  • Customer Advisor

    3 months ago

    Stirling, United Kingdom B&Q Full time

    **About the role** **Customer Advisor** **Part time - 12 hours per week** **3 Month Fixed Term Contract** **Shifts available Monday - Sunday, 7.00am - 10.00pm** **UK Notional hourly rate £11.31 per hour** **B&Q Stirling** - **Rising to £12.21 from April 1st** We believe anyone can improve their home to make life better. Every day, we give our...

  • Customer Advisor

    3 months ago

    Stirling, United Kingdom B&Q Full time

    **About the role** **Customer Advisor** **Part time - 10 and 12 hours per week available** **3 Month Fixed Term Contract** **Shifts available Monday - Sunday, 7.00am - 10.00pm** **UK Notional hourly rate £11.31 per hour** **B&Q Stirling** - **Rising to £12.21 from April 1st** We believe anyone can improve their home to make life better. Every day,...

  • Senior Service Advisor

    3 months ago

    Stirling, United Kingdom Lookers Plc Full time

    Overview: **Stirling Audi** **Monday to Friday 8am-5.30pm + 1 in 4 Saturday morning (paid as overtime)** Lookers Stirling Audi are recruiting for an experienced and dedicated Service Advisor to join our Aftersales Team which consists of Service Advisors, Vehicle Technicians, Apprentices, Workshop and our enthusiastic and friendly Service Manager Manager,...

  • Apprentice Customer Service Advisor

    3 months ago

    Stirling, United Kingdom Arnold Clark Full time

    About the role We’re recruiting for customer focused individuals to join our fantastic Aftersales department as an Apprentice Aftersales Customer Advisor. As an apprentice, you will work towards a Digital Application Support SCQF Level 6 qualification while gaining invaluable hands-on experience, enhancing our customers’ journey. You will also...

  • Senior Service Advisor

    3 months ago

    Stirling, United Kingdom Lookers Full time

    Overview Stirling Audi Monday to Friday 8am-5.30pm + 1 in 4 Saturday morning (paid as overtime)  Lookers Stirling Audi are recruiting for an experienced and dedicated Service Advisor to join our Aftersales Team which consists of Service Advisors, Vehicle Technicians, Apprentices, Workshop and our enthusiastic and friendly Service Manager...

  • Service Advisor

    3 months ago

    Stirling, United Kingdom Arnold Clark Full time

    We are currently recruiting for a new Service Advisor to help us keep our Stirling Volkswagen branch running smoothly. **Hours** Full time, Monday - Friday 8am - 5.30pm and rotational Saturdays 8am - 12pm. **About the role** Our Service Advisors are responsible for delivering and sustaining a fantastic experience for all our service and vehicle repair...

  • Service Advisor

    3 months ago

    Stirling, United Kingdom Arnold Clark Full time

    **Salary**: Competitive plus benefits **Type of work**: Permanent **Location**: Stirling About the role We are currently recruiting for a new part time Service Advisor to help us keep our Stirling Vauxhall branch running smoothly. Hours Part time, Monday and Friday 8am - 5.30pm. About the role Our Service Advisors are responsible for delivering and...

  • Service Advisor

    3 months ago

    Stirling, United Kingdom Oliver Owen Ltd Full time

    We are looking for an experienced Automotive Service Advisor to join our clients dealership in Stirling. **Salary range £23k - £27k d.o.e. PLUS BONUS** **Requirements**: - **Must have a minimum of 1 years experience as an Automotive Service Advisor**: - Have an eye for attention to detail - Be a strong confident communicator - Have a polite and warm...