Learner Intake Officer

6 months ago


Birmingham, United Kingdom GPRS Ltd Full time

**Learner Intake Officer**
£26,000 - £27,000 plus £25.00 per learner completion bonus

Working within a busy department, you will have an excellent work ethic, eye for detail, work effectively in a team and are able to prioritise your own daily and weekly tasks and activities. You will offer advice and guidance to learners to ensure they are on the correct pathway for the career they aspire to be in.

**Key Tasks and Responsibilities**
- Be the first point of contact for the learners prior to engagement into cohorts
- Responsible for the onboarding of learners for courses.
- Provide an exceptional learner experience during the recruitment processes.
- Have in depth knowledge of courses on offer.
- Providing consultative advice to manage the needs and expectations of the learner.
- Ensure the eligibility criteria has been met and the learner has been recruited to the most suitable course.
- Ensure timely and accurate completion and submission of all related documentation.
- To obtain a CIAG qualification within a six month period of employment if not qualified.
- Develop an understanding and awareness of company products and services and keeping up to date with changes and developments within ESFA funding rules and monitoring.
- Communicating professionally with all levels of clients to ensure the recruitment process is a success to all parties
- Constantly build a sustainable pipeline of learners
- 100% documentation completion to support contractual requirements.
- Complete all learner documentation within required timelines to compliance requirements

**Skills and Knowledge**:

- Good understanding of word, excel and outlook /google
- Excellent time management skills, with ability to manage own diary and priorities duties.
- Ability to work on own or as part of team.
- Excellent customer service skills
- Experience of job fair planning and attendance and the ability to build relationships with relevant JCP’s
- Good interpersonal skills, willingness to be part of a team and contribute to team goals. Committed to developing the skills and abilities of both staff and learners.
- Willingness to give excellent customer service to internal and external customers.
- Flexible and willing to undertake further training and development.

**Salary**: £26,000.00-£27,000.00 per year

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme

Work Location: In person



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