Housing Repairs Co-ordinator
5 months ago
Job Overview:
Seeking a highly experienced Repairs coordinator with knowledge and understanding of current issues relating to social housing and social housing repairs.
Key Requirments
- Knowledge of the main issues affecting social housing
- ITQ2 or equivalent Information Technology skills.
- Proven experience of working within a responsive repairs environment and housing management systems.
- Typing speed 30 word per minute with good attention to detail
- Experience of dealing with all aspects of building maintenance / repairs in a busy environment
- Ability to problem solve and diagnose repairs accurately.
- Excellent Customer Care skill, experience of working with members of the public, and the ability to handle difficult situations in an open and honest manner.
- Experience of processing customers’ repair requests methodically and accurately within the appropriate policies, procedures and guidelines meeting tight deadlines.
- Experience of working in a team and contribute to the team’s overall performance.
- Enhanced/Standard satisfactory clearance from the Disclosure and Barring Service
- Ability to work a shift pattern, shifts including evenings and Saturdays as required, example of shift rota below
**Job Type**: Temporary contract
Pay: £17.00-£22.00 per hour
Schedule:
- Monday to Friday
Work Location: In person
Reference ID: RQ1268610
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