National Account Support

2 weeks ago


Hitchin, United Kingdom 1st Choice Recruitment Full time

Our client based in Hitchin is looking for a hybrid National Account Support to join there busy team If you have previous experience managing customer portals then please apply

Your Tasks
- Timely updating of client portals for all orders, for all system processes
- Accurate contract invoicing, in line with account requirements
- Supporting our internal call handling team for any job logging issues for National Accounts
- Ownership of billing queries with a swift resolution
- Checklist submission following PPM completion

Your Skills
- Previous experience managing customer portals
- Previous experience using a CRM system
- Strong administration skills
- High level of confidence communicating with customers and colleagues
- Confident Telephone manner

**Benefits**:

- 25 Days Annual Leave + Bank Holidays
- SMART Pension Scheme (Enhanced Company Contributions)
- Life Insurance
- Healthcare Support, including an Employee Support and Assistance Programme
- Employee Discount Platform
- Internal Recognition & Reward Schemes
- Hybrid Working Pattern - The opportunity to work up to 2 days per week remotely
- £22,000-£25,000 per annum DOE

1st Choice Staff Recruitment is an equal opportunities employer and acts as both an Employment Agency & Business.



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