Senior Technical Writer

2 weeks ago


Belfast, United Kingdom Perforce Software Full time

**Role: Senior Technical Writer**

**Location: Belfast, UK**

Perforce develops DevOps tools that improve software quality and security as well as team productivity for several of the world’s leading companies, such as PIXAR, CD Projekt Red, NASA, Verizon, Honda, NVIDIA.

**Position Summary**:
We are looking for a Senior Technical Writer for our Belfast office where you will primarily contribute to the documentation for the Puppet family of products, including Puppet Comply and the Compliance Enforcement Modules. As part of a growing and dynamic company, you’ll have excellent opportunities to learn and expand your career. You’ll also be part of our global team of writers who are professional, supportive, and fun

**Responsibilities**:

- Develop user information products and collateral to communicate to our customers what the product is, how to use it, and its capabilities. This includes documenting new features and enhancements and making incremental updates and corrections to existing information.
- Develop plans to ensure you meet project deadlines, and coordinate publishing and distribution to correspond with product updates and releases.
- Assess user requirements and identify conceptual weaknesses in the product and suggest ways to make things easier to understand and use.
- Respond to feedback from both internal and external customers, assess and address their needs and requirements, and make relevant improvements.
- Work closely with different teams such as product management, engineering, support, customer success, and professional services.
- Gain a solid understanding of the product through hands-on experience as well as by participating in development meetings, interacting with developers, and reviewing design and customer requirements.
- Review UX designs and provide input on text strings and messages visible in the product UI.
- As part of a larger documentation team that is responsible for all products, help us define our information development strategies and work on strategic initiatives.

**Requirements**:

- 8+ years of technical writing experience in a software development environment
- Degree in the arts/humanities, and/or college diploma in Technical/Professional Writing, or equivalent
- Proven technical writing skills, including the development of user, installation, admin, and command line documentation
- Ability to simplify and break down complex concepts into easy-to-understand, meaningful content that meets the audience needs
- Ability to communicate effectively with diverse teams (for example, development, customers, sales, engineers), who may be remote and across multiple time zones
- DITA, XML experience preferred
- Experience working with image editing software such as SnagIt
- Working knowledge of source control systems (Helix Core, Git, etc.)
- Basic understanding of HTML and CSS
- Experience working with code samples
- Experience with an agile development process preferred
- Experience with bug tracking tools, such as Jira, preferred
- Experience with Oxygen XML Editor an asset
- Experience with MadCap Flare an asset
- Knowledge of Linux and Windows administration tasks an asset
- Proactive problem-solving attitude and a strong desire to make a difference
- Perforce is an equal opportunity employer. We value diversity and celebrate its strengths._


  • Grants Writer

    7 days ago


    Belfast, United Kingdom The Change Full time

    **Job Title: Grants Writer** **Location: Home-based/ Office in Belfast /Travelling may be required** **Salary: Starting £30,000** **Reports To: The Change Intellectual Property Services** **Our Mission** The Change Intellectual Property Services is a global innovation company at the forefront of technological advancements, dedicated to driving...


  • Belfast, United Kingdom Optiva Inc Full time

    It's fun to work in a company where people truly BELIEVE in what they're doing!Job SummaryYou’ll work as part of the Technical Documentation team to create and maintain documentation that efficiently and effectively transfers knowledge to relevant audiences. You’ll apply technical writing best practices to design, test, and refine documentation that...


  • Belfast, United Kingdom Black Fox Solutions Full time

    Senior Technical Engineer - Belfast The Company Our client is the UK's leading LPG supplier, offering a range of off-grid energy options for heating, cooking, and other needs to homes and businesses. What you'll be doing: Technical Leadership: Take charge of technical expertise and leadership in maintaining and troubleshooting assets on...


  • Belfast, United Kingdom VANRATH IT Full time

    VANRATH are delighted to have partnered with a leading Managed Services firm in their search for a Technical Account Manager. This position necessitates extensive collaboration across this business to assure that IT/Services attain the utmost quality standards, aiming to optimise the company's success rate. As a senior technical consultant, coach, and...


  • Belfast, United Kingdom Black Fox Solutions Full time

    Senior Technical Engineer - Belfast Our client is the UK's leading LPG supplier, offering a range of off-grid energy options for heating, cooking, and other needs to homes and businesses. Technical Leadership: Take charge of technical expertise and leadership in maintaining and troubleshooting assets on customer premises, ensuring strict adherence to...


  • Belfast, United Kingdom Sumo Logic Full time

    Belfast, Northern Ireland, United Kingdom Senior Technical Success Engineer About the Job At Sumo Logic, we specialize in empowering the digital workforce through our advanced SaaS analytics platform, focusing on reliable and secure cloud-native applications. Step into the heart of innovation with our dynamic and collaborative support team! As a...


  • Belfast, United Kingdom Codec Full time

    Description Technical Consultant As we continue to experience explosive growth, Codec is looking for a Senior Dynamics 365 Consultant to join our established practice and be part of the delivery team on exciting new projects. Our team of functional and technical consultants work on the largest Dynamics 365 and Power Platform implementations in Ireland in...

  • Technical Inspector

    4 weeks ago


    Belfast, United Kingdom MPA Recruitment Full time

    **Job Title**: Technical Inspector - 3397 The main purpose of this role to assist the Technical Inspection Manager deliver an annual inspection program of planned schemes and response maintenance contracts providing assurance to the Housing Executive that delivery of schemes and response maintenance works are managed in accordance with contract...


  • Belfast, United Kingdom Corvus Jobs Full time

    Our Technology Global client with offices in Belfast have a role available for Global Technical Support Engineer (Optical Networks) .You will provide system level post-sales support for their customer base (some which are the biggest companies worldwide) Our client is committed to their people-first philosophy. They offer an extremely competitive salary,...

  • Technical Inspector

    4 weeks ago


    Belfast, United Kingdom Kennedy Recruitment Full time

    Are you a well seasoned Technical Inspection professional? Do you have a desire to move your extensive skillset into a Public Sector Environment? If so, read on, as we may have just the role for you. **Your Duties**: - To deliver an annual Inspection program for the Response Maintenance and Planned Scheme contracts, and Adhoc health check reviews of Asset...


  • Belfast, United Kingdom Corvus Jobs Full time

    Our Technology Global client with offices in Belfast have a role available for Global Technical Support Engineer (Optical Networks) .You will provide system level post-sales support for their customer base (some which are the biggest companies worldwide) Our client is committed to their people-first philosophy. They offer an extremely competitive salary,...


  • Belfast, United Kingdom Ciena Full time

    **Ciena is committed to our people-first philosophy. Our teams enjoy a culture focused on prioritizing a personalized and flexible work environment that empowers an individual’s passions, growth, wellbeing and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and...


  • Belfast, United Kingdom VanRath Full time

    Job Title: Senior Electrical Design Engineer Senior Electrical Design Engineer Are you an experienced Electrical Design Engineer with experience in Telecommunications and Network Sites? Interested in a role with a large national telecoms company? VANRATH are recruiting an experienced Senior Electrical Design Engineer to assist in the design and...


  • Belfast, United Kingdom Search 5.0 Full time

    Senior Software Engineer - Belfast - Remote OR Hybrid Working 0 are proud to be partnered exclusively with a high growth, cutting edge technology company that is seeking a Senior .NET Developer to work on their flagship product within a space whereby you can have a positive impact on the lives of millions of people. As a Senior Software Engineer in my...


  • Belfast, United Kingdom Search 5.0 Full time

    Senior Software Engineer - Belfast - Remote OR Hybrid Working 0 are proud to be partnered exclusively with a high growth, cutting edge technology company that is seeking a Senior .NET Developer to work on their flagship product within a space whereby you can have a positive impact on the lives of millions of people. As a Senior Software Engineer in my...


  • Belfast, United Kingdom Search 5.0 Full time

    Job Description Senior Software Engineer - Belfast - Remote OR Hybrid Working 0 are proud to be partnered exclusively with a high growth, cutting edge technology company that is seeking a Senior .NET Developer to work on their flagship product within a space whereby you can have a positive impact on the lives of millions of people. As a Senior...


  • Belfast, United Kingdom Northern Ireland Civil Service Full time

    Name You are here: Home > **Building & Fabric Designer, Senior Professional & Technical Officer** **Building & Fabric Designer, Senior Professional & Technical Officer**: Tweet **REF**:IRC301754 **DEPARTMENT**:Property Services Division, Northern Ireland Civil Service **SALARY**:£42,315 to £45,351 **LOCATION**:Clare House, 303 Airport Road West,...


  • Belfast, United Kingdom NatWest Group Full time

    Our people work differently depending on their jobs and needs. From hybrid working to flexible hours, we have plenty of options that help our people to thrive. This role is based in the United Kingdom and as such all normal working days must be carried out in the United Kingdom. Join us as our Technical & Regulatory TPRM Lead - Take on a role where...


  • Belfast, United Kingdom Hays Full time

    I am working with a leading international company who are seeking a Senior Software Developer to join their dynamic team. This is an exceptional chance to make a significant impact and drive technological advancements within their organisation.Key Responsibilities:Design, implement, and test software solutions that meet their high standards.Provide technical...


  • Belfast, United Kingdom Artemis Human Capital Full time

    An exciting opportunity has arisen with an innovative and ever evolving Fintech business in Belfast. As the business looks to expand their product range and extend their partnerships they are eager to appoint a Senior Finance Manager to undertake a key role in helping them deliver their ambitious goals. Working as part of a small but growing team and...