Associate Software Engineer
1 month ago
It's fun to work in a company where people truly BELIEVE in what they're doing
Job Summary
You’ll work as part of the Technical Documentation team to create and maintain documentation that efficiently and effectively transfers knowledge to relevant audiences. You’ll apply technical writing best practices to design, test, and refine documentation that supports our products and internal processes. As part of the Technical Documentation team, this position plays an important role in improving the internal and external customer experience by providing clear, easy-to-understand materials to help users set up and use our products and services.
What you’ll do
Deliver high quality documentation in a variety of media
Conform to departmental style guidelines, and ensure documentation meets the needs of the business and the audience
Adhere to departmental processes for the development, management, and control of documentation
Work with other departments to acquire and disseminate information in a timely manner
Research, analyze, organize,design, and develop the presentation of technical information
Edit documentation and other information products for non-documentation colleagues
Eligibility Criteria
Degree in Computing or Technology-related subject
Structured approach to research and planning
Ability to analyze and organize complex information
Excellent oral and written communication skills
Adapt easily to new technologies, methodologies, and writing techniques; advocates for change when necessary
Strong ability to successfully manage concurrent deliverables on time and with quality within fast-paced environment and under deadlines
Other useful skills
Competency with HTML, CSS, and XML
Experience writing for international audiences
A good understanding of Plain English writing techniques
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