Business Leader

2 weeks ago

Reading, United Kingdom Dignity Funerals Full time

Business Leader

Full-time, permanent

Cyril H Lovegrove Funeral Directors & F Harrison & Son Funeral Directors, covering Berkshire and Surrey (Multi-site)

£32,640.00 per annum

BUPA private healthcare (self) | 3 months full sick pay | £4500 car allowance per year | Bonus eligibility | Life Assurance 2 x salary | Pension Scheme

As an industry pioneer in the end-of-life sector, Dignity’s commitment to our customers is second to none and as we continue our strong market growth, we are expanding the empowerment of our people. Our valued colleagues deliver a selfless and empathetic service for our valued customers; true unsung heroes, our staff members are in the background and operating to the highest of standards. We are incredibly proud of the care and compassion they exude daily ensuring that our customers are supported at very difficult times, always to the highest of standards.

At Dignity, we thrive off supporting our communities through some of the most challenging and difficult times of their lives. It’s imperative that our branch networks uphold the best possible customer service and care for our communities.

Let us ask you

**Do you have an entrepreneurial spirit?**

**Do you care about your community?**

**Are you passionate about people development?**

If you’re passionate about business management, team Guidance, and serving your community, then a Business Leader role at Dignity is probably for you

Dignity is looking for entrepreneurially-minded influencers to join us as we continue our journey of growth, as Business Leaders. We want to empower you and provide you with all the tools to manage and run one of our funeral businesses as if it were your own. In return, we will provide you with full autonomy and will be supported, assisted, coached, and mentored but ultimately you will have responsibility for running one of our funeral businesses and influencing your team. Dignity seeks to build strong and growing positions in its communities and your goal will be to achieve that with your business.

As a Business Leader, you will be responsible for how your team support and guide our customers through the end-of-life journey, ensuring excellent service within our Crematoria and Funeral Brands. Alongside this, you will also be responsible for developing and empowering your teams, whilst growing brand awareness and profitability within the communities you serve, in line with our long-term strategy.

“We strive to be the most trusted, respected, and valued end-of-life provider in the UK, and the most inspirational and rewarding employer for those who serve this goal.”

This is an opportunity to step into an extremely rewarding role as you utilise all your existing skills, enable a truly outstanding team and ultimately feel the immense pride we do in the support we give to our families. Let us empower your career as you put your business management skills to the test.

Does this opportunity excite you?

**What will I be doing as a Business Leader?**
- You will guide, train, coach, and support staff in the execution of excellent client service
- You will coordinate by example to be a bastion of Dignity values
- We will provide you with the freedom to build and execute a long-term business plan for the brand
- Oversee all network sites and/or resources to support service delivery and fulfillment as efficiently as possible to ensure the lowest cost of operation
- Continuously monitor the local and wider market competition
- Collaborate horizontally across the region to share best practices
- Collaborate with other areas of the business to maximise service, productivity, and marketing opportunities
- Review ways of working and ensure continuous improvements are considered and changes implemented
- Create a positive, engaging, and inclusive working environment, resolving conflict efficiently and in line with company processes
- Manage a designated budget ensuring that value for money is achieved in all circumstances through monitoring and control of expenditure

**What do I need to have to be successful?**
- Previous Management, Supervisory, or Team manager experience
- A strong commercial acumen
- The ability to work collaboratively to enhance and develop your brand
- The ability to influence, build and maintain long-term relationships

**What are the next steps?**

**Equality, Diversity and Inclusion Statement**

Our Vision is to connect with our clients, colleagues, company, and communities based on our principles whilst celebrating our differences.

We aim to empower leaders and colleagues to seek out and understand new voices and perspectives; to be vocal about inequity and exclusion, and take decisive, informed, and bold action to promote inclusion and belonging.

Job ID 2976/4007

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