Operations Desk Officer
2 weeks ago
Nu-Venture Coaches Ltd have a vacancy for an operations desk officer to be responsible for handling clerical tasks in our office. You will be handling incoming phone calls and other communications, greeting drivers and visitors, liaising with the workshop, and performing general office clerk duties and errands.
You will need the ability to write clearly and to be proficient with Microsoft Office. A pleasing personality with strong communication skills is also highly valued.
**Responsibilities**
- Handling incoming calls and other communications
- Dealing with passenger timetable, fares and other enquiries
- Managing filing, lost property and defect reporting systems
- Liaising with the workshop when required to report bus defects/breakdowns
- Recording information as needed
- Handling driver queries, reporting problems to the relevant body
- Updating paperwork, maintaining documents and word processing
- Helping organise and maintain office common areas
- Performing general office duties/errands
**Requirements of the position**
- Experience as an office assistant
- Ability to write clearly with word processing when necessary
- Warm personality with strong communication skills
- Ability to work well under limited supervision and under pressure
- Good communication skills
You will need your own transport as the depot cannot currently be accessed by public transport.
Hours of work: 12:30 - 18:30 Monday to Friday (6 hours per day)
30 hour working week
**Job Types**: Part-time, Permanent
Part-time hours: 30 per week
**Salary**: £11.00 per hour
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Aylesford, ME20 7SP: reliably commute or plan to relocate before starting work (required)
**Education**:
- GCSE or equivalent (preferred)
**Experience**:
- Customer service: 1 year (preferred)
- Administrative experience: 1 year (preferred)
**Language**:
- English (preferred)
Licence/Certification:
- Driving Licence (preferred)
Work Location: In person
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