Customer Service Warranty Advisor

**WHAT IS IN IT FOR YOU** - Salary circa £20,000 DOE - Pension Scheme - Private Healthcare - Working hours are 8.30am until 5.30pm with an early finish of 1.30 on a Thursday or Friday (centering around 37 hours with a half an hour lunch break each day) **THE BUSINESS** Our manufacturing client have been established for over 55 years and put innovation,...

Responsibilities: * Log and manage all telephone and email inquiries and complaints efficiently throughout the case lifecycle, ensuring adherence to service level agreements (SLAs) and following call flow and escalation procedures. * Process customer orders accurately and promptly to meet export, warehouse, and delivery deadlines. * Assist customers...

Responsibilities: * Log and manage all telephone and email inquiries and complaints efficiently throughout the case lifecycle, ensuring adherence to service level agreements (SLAs) and following call flow and escalation procedures. * Process customer orders accurately and promptly to meet export, warehouse, and delivery deadlines. * Assist customers in...

Responsibilities: * Log and manage all telephone and email inquiries and complaints efficiently throughout the case lifecycle, ensuring adherence to service level agreements (SLAs) and following call flow and escalation procedures. * Process customer orders accurately and promptly to meet export, warehouse, and delivery deadlines. * Assist customers in...

**Salary**: £27,495 with up to £39,000 OTE plus benefits **Type of work**: Permanent **Location**: Birtley About the role We are currently recruiting for a new Service Advisor to help us keep our Birtley Motorstore running smoothly. Hours Full time, Monday - Friday 8am - 5.30pm & rotational Saturdays 8am - 12pm. About the role Our Service Advisors are...

We are working on behalf of one of our clients in the Birtley area who require an experienced Technical Support Customer Advisor to join their team. Duties of the role: - Providing advice and information to customers verbally and electronically - Ensuring the customer is left feeling satisfied with the outcome - Dealing with contact from contractors,...

We’re looking for an organised and enthusiastic Rental Customer Advisor for our Birtley Motorstore on a temporary basis. **Hours** Temporary. Monday - Friday, 8am - 5.30pm. Occasional Saturday work. **About the role** As part of a busy Arnold Clark Car & Van Rental team, you’ll work with management and other staff members to deliver the excellent...

**Salary**: £11.75 per hour plus benefits **Type of work**: Permanent **Location**: Birtley About the role We’re looking for an organised and enthusiastic Rental Customer Advisor for our Car & Van Rental branch in Birtley. Hours Full time, 42.5 hours per week across 5 working days. About the role As part of a busy Arnold Clark Car & Van Rental team,...

We’re excited to be launching a new role and apprenticeship at Arnold Clark: Aftersales Customer Advisor. Come and be part of this exciting new journey. As an apprentice, you will be working in all areas of our Aftersales department, giving you a full and well-rounded understanding of how the department works together. Our aim is to deliver an excellent...

Responsibilities: * Log and manage all telephone and email inquiries and complaints efficiently throughout the case lifecycle, ensuring adherence to service level agreements (SLAs) and following call flow and escalation procedures. * Process customer orders accurately and promptly to meet export, warehouse, and delivery deadlines. * Assist customers in...

**Customer Service Administrator, Birtley** **£20,000 per annum** Our client is a rapidly growing manufacturing organisation based in Birtley and they seek a competent customer service administrator to join their friendly offices. **Responsibilities** - Act as key contact for Customer Accounts - Provide customers with updates on invoice and delivery...

Passionate about cars? Great. Passionate about customer service? Even better. We’re currently looking for a Customer Service Executive to create an outstanding customer experience at our Birtley Motorstore and help customers get excited about our products. **Hours** You’ll work a 5-day week on a set rota that includes weekends (44 hours per...

Passionate about cars? Great. Passionate about customer service? Even better. We’re currently looking for a Customer Service Executive to create an outstanding customer experience at our Birtley Motorstore and help customers get excited about our products. **Hours** You’ll work a 5-day week on a set rota that includes weekends (44 hours per...

**Location** Talbot Terrace, Birtley DH3 2PQ **Salary** £10.50 rising to £10.90 after passing probation **Hours** 16 - People don’t just come here to place bets. They come for the experience. - And you will be at the heart of it all. Giving everyone a warm welcome. Getting to know each customer and making them feel at home. - If you’re a people...

Responsibilities: * Log and manage all telephone and email inquiries and complaints efficiently throughout the case lifecycle, ensuring adherence to service level agreements (SLAs) and following call flow and escalation procedures. * Process customer orders accurately and promptly to meet export, warehouse, and delivery deadlines. * Assist customers in...

_**Carlisle Refrigeration Limited / Thermo King Northern**_ We are currently looking to recruit a **Service Controller / Administrator** based at our North East location in Birtley. County Durham. - **About us**:_ We are one of the UK’s leading independent vehicle transport temperature control companies established in the 1970’s. We are authorised...

We currently have an open vacancy for a Service Alterations Surveyor to join our team in our Birtley depot. The purpose of the role is to play a key leading role in our Service Alterations department and provide a great customer service. **Duties and Responsibilities**: - Liaising with customers and clients. - Communicate with the office staff on a daily...

**Shift Details**:11pm - 7am, Friday to Monday Joining moto is easy, we’re not seeking colleagues with years of customer service experience in hospitality or retail, we’re just looking for enthusiastic people to be part of our amazing team, delivering BP’s handy range travel essentials as well as Greggs baked goods in one place and exceptional...

We are currently recruiting for a Contract Administrator to join the team in our Birtley office. The purpose of the role is to provide information, support and resolve any emerging problems that our customers may face. A Contract Administrator should understand the value of good communication skills, they should be able to put themselves in their customers...

We’re recruiting for a Receptionist at our popular Birtley Motorstore. **Hours**:Monday - Friday. 8am - 5.30pm **About the role** At Arnold Clark, you’ll be known as a Customer Experience Host, we believe that first impressions count, and that outstanding customer service should begin the moment our customers enter the showroom. As a Customer...