Client Care Advisor
6 months ago
We are looking for** Customer Care Advisor **to join our team in M50, Trafford Park area
**Monday - Friday**
**40hrs a week**
**£10.42 per hour**
**PURPOSE OF ROLE**
Based at our operation hub in Trafford Park, M50 you will support the warehouse team.
**MAIN ACCOUNTABILITIES**
- Support with all customer queries.
- Work and communicate closely with the Operations department.
- Be an ambassador for the brand, being a face of the brand to customers.
- Ensure all Customer Care databases are kept up to date.
**EXPERIENCE & SKILLS**:
- Previous experience working within a customer facing role preferrable.
- Demonstrable experience to meet or exceed targets desirable.
- Naturally confident with strong communication skills - both written and verbally.
- A people person with the ability to build relationships and negotiate with ease.
- A polite manner and a client focussed approach to problem solving.
- Highly organised with strong time management skills.
- Independent but enjoy working in a team and have a flexible approach to working.
- Confident in using Excel and Word
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