Customer Relations Coordinator
1 week ago
Happy Beds is one of the leading online retailers of beds and mattresses in the UK. Due to the expansion of our business, we are looking to recruit for a Customer Relations Coordinator. You would be joining our already established team based in Batley, West Yorkshire, working with our customer services team.
We are looking for someone who is enthusiastic and willing to learn. We offer great benefits such as free on-site parking, free fruit Wednesday's, an annual salary review and much more
**What Will You Be Doing?**
- Liaising with customers
- Communicating with third party suppliers and couriers to resolve discrepancies and issues
- Checking over invoices from couriers and suppliers
- Oversight into aftersales, including dealing with requests for replacements, exchanges and collections
- Hours are 9-5 pm Monday to Friday, with one 9-4 pm Saturday per month on a rota system
**What Skill Do You Need To Have?**
- Excellent written and verbal communication skills
- Be computer literate
- Have good numeracy skills
- Be able to listen and think on your feet
A can-do attitude
- Be able to work in a small team and be approachable
Must be flexible with working hours as one 9-4 pm Saturday per month is required
**Benefits**
- Casual dress
- Free on-site parking
- Annual pay review
- Free fruit Wednesday
- Loyalty scheme
- Opportunities for development
- Easy to access public transportation
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