Customer Service Adviser Grade 5 £28

2 weeks ago


Croydon, United Kingdom Croydon Council Full time

We have exciting opportunities for experienced Customer Service Advisors. We are looking for advisors who excel in dealing with our residents both front facing and as part of our back office service to work with our communities and develop excellent working relationships with our services using a range of communication methods.

Putting the customer at the heart of all interactions and ensure all customer enquiries are resolved at first point of contact. We need staff who are IT literate, with the ability to work with Multiple databases and Microsoft office packages.

As you develop in the role, you'll gain an in-depth knowledge of the services we provide, and we'll give you all the training you need to know how to communicate this in lots of different ways, so the customer gets all the information they need.
This will be a really proactive role, working closely with internal and external services, to support a seamless experience for our residents. Therefore, we need a “people person” to take on this role and someone who understands the importance of effective communication, attention to detail around fulfilling promises to customers and a real ability to use initiative to get tasks completed.

Full time 36 Hour

Equal Opportunities and Safeguarding Statement

As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the advertised role.



  • Croydon, United Kingdom Croydon Council Full time

    We have exciting opportunities for experienced Customer Service Advisors. We are looking for advisors who will exel in dealing with our residents both front facing and as part of our back office service to work with our communities and develop excellent working relationships with our services using a range of communication methods. Putting the customer at...


  • Croydon, United Kingdom Croydon Council Full time

    Location: Croydon Division: Resources **Salary**: Grade 4/7 £28,272 to £36,567 Service: Council Tax Team Position Type: Permanent Contract Type: Full Time Number of Hours: 36 hours Closing Date: 17th December 2023 at 11:59pm About the role Croydon Council has an exciting opportunity for Revenues Officers in its Council Tax Collections Team. We are...


  • Croydon, United Kingdom Croydon Council Full time

    We have exciting opportunities for experienced Customer Service Advisors. We are looking for advisors who excel in dealing with our residents both front facing and as part of our back office service to work with our communities and develop excellent working relationships with our services using a range of communication methods. Putting the customer at the...


  • Croydon, United Kingdom Croydon Council Full time

    A vacancy has arisen in the Leasehold services team for a Leasehold services officer. This post is offered on a full-time basis of 36 hours per week. You will join the Leasehold services team whose main responsibilities are the consultation with our leaseholders regarding major works and to formulate/ issue and collect annual and major repair service...

  • HR Adviser

    1 month ago


    Croydon, United Kingdom Croydon Council Full time

    **HR Adviser - 12 month F**ixed Term/Secondment contract** **Grade 10 (£38,607 - £40,614pa)** We are seeking an experienced HR professional who can pro-actively contribute to the success of the HR Consultancy team, supporting the Council over the next year during a time of organisational change. You will provide expert advice, guidance and commercially...


  • Croydon, Cambridgeshire, United Kingdom Barker Munro Recruitment Ltd Full time

    Exisiting Business Adviser - Croydon C £25,000 basic plus £700 per month commission (Total package £33,000) Sidcup/Orpington Working for an Insurance Broker based in Croydon well known for offering exceptional Client care, you will provide advice and guidance on General Insurance matters to members and provide best of breed insurance products at...


  • Croydon, United Kingdom Croydon Council Full time

    Opportunities have arisen within the Caretaking Team for full time Neighbourhood Caretakers As a caretaker you will be delivering a highly monitored cleaning service and will be able to show a strong commitment to good customer service to Council tenants and leaseholders on the estate. We are looking for people who can demonstrate how to clean communal...


  • Croydon, United Kingdom Switch Recruitment Full time

    Our client is one of the UK's largest Financial Service organisations and due to continued expansion they are presently looking to recruit a field based Financial Advisor to join their growing team. Duties include advising clients on a range of financial products in their homes and will include regular evening work. Existing client base and all...


  • Croydon, United Kingdom Croydon Health Services NHS Trust Full time

    This is a fantastic opportunity to work at Croydon University Hospital as a Elderly Care senior trust grade SHO/Registrar attached to the ACE Unit. Our ambition is to deliver excellent local and specialist services, to improve the health and well being of our patients, and provide a vibrant place for staff to develop, innovate and build careers. The ACE...


  • Croydon, United Kingdom Croydon Council Full time

    **“Have you got a good eye for detail and a can-do attitude to support an **extremely busy service?”** **The Opportunity** To provide management and leadership of senior and service support coordinators taking overall responsibility in any given service portfolio area to lead and drive delivery of consistent high-quality support within the practice...


  • South Croydon, United Kingdom Adecco UK Full time

    Client Local Authority in Croydon Job Title Customer Service Officer Pay Rate £15.06 an hour PAYE Hours 36 Hours a week (9AM-5PM) Duration 3 Month contract (Strong potential of temp to perm) Location First 4 weeks role is fully office based in Bernard Weatherill House Croydon. Once trained hybrid working will be in place. Description **Key...


  • Croydon, United Kingdom Croydon Council Full time

    Our Placements and Brokerage service supports Adult Social Care by securing high quality, cost-effective and timely placements, and packages of care for older people, adults with disabilities and young adults in the transitions service. This role is an exciting opportunity for an individual who is ambitious and innovative to join our data reconciliation...

  • Payroll Controller

    7 days ago


    Croydon, United Kingdom Croydon Council Full time

    Payroll Controller - Resources - Human Resources **Salary**: Grade 8 (£37,443 to £39,264) Fixed Term Contract (9 Months) - 36 hours per week Hybrid working We are seeking an experienced, forward thinking, Payroll Controller to work in the payroll team delivering an excellent proactive service. You will be responsible for administering the Council’s...


  • Croydon, United Kingdom EQ Recruit Full time

    Our client has a vacancy to recruit for the role of Front Desk Receptionist/Customer Advisor at their busy car dealership in Croydon. Some knowledge or interest in cars would be a distinct advantage. The role is to be the first point of contact in a busy dealership aftersales environment for those customers booking their cars for service, MOT and repair...


  • Croydon, United Kingdom Croydon Council Full time

    **Job Title**: Coroner Court Usher **Position type**: Permanent **Contract type**: Casual (varied hours) **Salary**: Grade 2 £13.98 per hour We are currently seeking to recruit a standby/relief usher for the South London Coroners service. Whilst you will not be required to have previous experience of the court service/coroners service you will be...

  • Parts Advisor

    1 month ago


    Croydon, United Kingdom BMW Group Retail Full time

    Berry Croydon is looking for a Parts Advisor. **Your role** You’ll advise customers on everything from wheels to tyres to air conditioning systems. Each time, you’ll look to ensure that the service you provide is everything the customer would expect and more. We want you to be proud of the parts - and the service you provide. **Your profile** Your...


  • Croydon, United Kingdom BMW Group Retail Full time

    Berry Croydon is looking for a Full time Aftersales Contact Centre Advisor. **Your role** As part of your role, you will make outbound calls about promotions, seasonal campaigns, service follow-up work and other service-related items through the upsell of products and services to maximise the revenue of the BMW Group service departments. Supporting our...


  • Croydon, United Kingdom Croydon Council Full time

    **Job title**: Library Assistant (2 posts) **Salary**: Grade 2 **£24,012 to £24,804 (pro rata for 18hrs)** **Location**: These roles will be based in the Central Library but will require staff to travel to any of Croydon’s Libraries **About the Role**: As a Library Assistant you will be part of a team delivering Croydon’s library services directly...

  • Parts Advisor/driver

    1 month ago


    Croydon, United Kingdom BMW Group Retail Full time

    Berry Croydon is looking for a Parts Advisor/Driver. **Your role** Drive parts to various locations using the company van. You’ll advise customers on everything from wheels to tyres to air conditioning systems. Each time, you’ll look to ensure that the service you provide is everything the customer would expect and more. We want you to be proud of the...


  • Croydon, United Kingdom Global Solution Services Full time

    Customer Service Advisor Have you got great communication skills and enjoy speaking with customers by phone. Global Solution Services (GSS) have a great opportunity for a Customer Service Advisor who will be responsible for following up and surveying all our Customers who have met and received our Careers Information and Guidance service. Our Team of...