Head Housekeeper

7 months ago

Birmingham, United Kingdom Park Regis Hotel Full time

Job Advert

Are you passionate about hospitality and delivering magic guest service?

This is something that all employees at Park Regis Birmingham have in common. It is their dedication to creating a home away from home atmosphere that keep our guests coming back to stay.

Our wide range of employee benefits and personalised training and development plans ensure that our team love where they work. These include a full benefits online platform, meals on duty, a pension plan, life insurance, magic treats, birthday celebrations and staff social events, plus many more.

We now have an exciting opportunity for a Housekeeping manager to join our Park Regis Birmingham site.

As a Housekeeping manager you will be required to master the art of versatility and inject some energy whilst completing a variety of duties. The main duties expected within the role are:

- Inspect all assigned bedrooms, suites and public areas to ensure furnishings, guest rooms/suites, equipment, linens, and public areas are clean and in good repair to meet guest satisfaction.
- Advise employees of deficiencies and instruct on corrective action. Provide adequate retraining as needed.
- To take ownership for the Park Regis Birmingham Brand standards and excellent operation standards as well as Mystery audit standards and to ensure they are being adhered to.
- Ensure that all deficiencies are reported and recorded using the hotels specific procedures.
- To ensure special requirements and requests of the guests are carried out. VIP guests should be managed by the Head Housekeeper or by a fully responsible and reliable member of the housekeeping team to ensure guest satisfaction.
- To proactively plan and arrange special “touches” for guests in their bedrooms that promote the hotel, the local area or calendar events to makes guests stay memorable.
- To attend regular Operations Meetings and contribute as appropriate.
- Respond to guest complaints, special requests and ensure corrective action is taken to achieve complete guest satisfaction.
- To ensure your team is trained and assessed on the delivery of Park Regis Birmingham brand and to the agreed standards laid down by the company of guest service.
- To control all consumables ensuring sufficient stock to service the business when required.
- To order and control all hotel and supplied linen stock.
- To follow and enforce company procedures for linen rejects.
- To order all cleaning materials and chemicals for hotel keeping costs in line with the budget when required and only using company agreed suppliers.
- Participate in the preparation of the annual departmental operating budget and financial plans. Monitor budget and control expenses with a focus on increased productivity.

We are continually evolving, and our team do too, there is no red tape or corporate conflict with us

We welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. We are an equal opportunity employer and offer opportunities to applicants and employees without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

  • Housekeeper

    4 days ago

    Birmingham, United Kingdom Bulls Head Full time

    With your support as part time Housekeeper at the Bulls Head, you’ll make sure everything is clean, tidy and ready for the doors to open. Join us at Ember Inns, we’re a home away from home. Think real ales, traditional pub grub and roaring log fires: we’re the local to be proud of. So, if you want to be at the heart of the neighbourhood, we want to...

  • Head Housekeeper

    7 months ago

    Birmingham, United Kingdom JL Hospitality Recruitment Full time

    **Job description** **Head Housekeeper** **£28,000 - £30,000** JLH are currently shortlisting for our fantastic clients in their search for an experienced Head Housekeeper. You will be required to manage a team making sure the running of the operation through the shift is run smoothly and too an impeccable standard. **Job Types**: Full-time,...

  • Deputy Head Housekeeper

    2 weeks ago

    Birmingham, United Kingdom Tonic Talent Ltd Full time

    Deputy Head Housekeeper - Luxury Hotel - £30,000 - Superb company culture, always looking to improve and be the best - Innovative and forward thinking hotel - Deputy Head Housekeeper salary of up to £30,000 per annum - Fantastic opportunity of internal progression Tonic are recruiting a Deputy Head Housekeeper based at our client's stunning luxury focused...

  • Head Housekeeper

    7 months ago

    Birmingham, United Kingdom Lime FMS Full time

    **About us**: Lime FMS is an outsourcing provider of housekeeping solutions to hotels across the UK. Working with our clients we ensure a seamless partnership to ensure we deliver the quality and standards required to ensure each guest arrives at a welcoming room. This is a full time role, 5 days a week, working 40 hours each week. If you should ever have...

  • Head Housekeeping Manager

    2 weeks ago

    Birmingham, Birmingham, United Kingdom WGC Ltd. Full time

    About the RoleWe are seeking a highly skilled and experienced Assistant Deputy Head Housekeeper to join our team at WGC Ltd.The successful candidate will be responsible for supporting the Head Housekeeper in the day-to-day running of the housekeeping department, ensuring exceptional guest satisfaction and operational efficiency.This is a fantastic...

  • Deputy Head Housekeeper

    7 months ago

    Birmingham, United Kingdom The Great Barr Hotel Full time

    The Great Barr Hotel, one of the largest independently owned hotels in Birmingham which offers extensive event, conference and meeting facilities, aswell as an onsite restaurant and bar, are recruiting for a Deputy Head Housekeeper to assist the Head Housekeeper in supporting our housekeeping team. Previous experience in a similar role is a requirement for...

  • Head Housekeeper

    8 months ago

    Birmingham, United Kingdom Care UK Residential Care Services Full time

    As a Head Housekeeper you will play a crucial role in ensuring that visitors, residents and families all receive a positive impression of our homes - by keeping residents' rooms and common areas spotless and carrying out other general tasks within the home. **About you** - Previous housekeeping experience is desirable - Ability to build positive...

  • Head Housekeeper Manager

    2 weeks ago

    Birmingham, Birmingham, United Kingdom Premier Inn Full time

    We are seeking an experienced Head Housekeeper to lead our housekeeping team at Premier Inn in Birmingham City Centre (Waterloo Street). This is a fantastic opportunity for a motivated and organized individual to take their managerial career to the next level. The successful candidate will be responsible for overseeing the daily operations of the...

  • Head Housekeeper

    7 months ago

    Birmingham, United Kingdom Avery Healthcare Full time

    **About The Role**: Join the team at **Bourn View Care Home** as **Head Housekeeper** and take great pride in running the housekeeping and laundry cleaning services to the highest standards. The home is looking for a team member like you to have a real focus on attention to detail and keeping our residents’ home really clean. Your responsibilities will...

  • Head Housekeeper

    7 months ago

    Birmingham, United Kingdom Hilton Garden Inn Birmingham Airport Full time

    **Head Housekeeper**: **£30500 **per annum****: **Hilton Garden Inn Birmingham Airport, Birmingham**: Exciting opportunities await you at the Hilton Garden Inn " Birmingham Airport. Come and join our team and develop your career while providing a professional and energetic service to our members and hotel guests. This new build property is located at...

  • Assistant Head Housekeeper

    2 weeks ago

    Birmingham, United Kingdom WGC Full time

    WGC is the UK’s leading outsourced hotel services company, helping our clients deliver some of the best guest experiences to over 24 million customers each year. **We need an Assistant Head Housekeeper for our hotels in NEC area.** In the role of Assistant Head Housekeeper, you will report to Head Housekeeper and be responsible for supporting your team...

  • Head Housekeeper

    7 months ago

    Birmingham, United Kingdom WGC Full time

    WGC is the UK’s leading outsourced hotel services company, helping our clients deliver some of the best guest experiences to over 24 million customers each year. In the role of Head Housekeeper, you will report to your Area Manager and be responsible for supporting your team in the day to day running of the housekeeping department. In return for your...

  • Assistant Head Housekeeper

    6 days ago

    Birmingham, United Kingdom WGC Full time

    Assistant Head Housekeeper Novotel Birmingham Centre, 70 Broad St, Birmingham, Birmingham, B1 2HT Rate**:£11.50** | Hours**:various** Benefits**:Fixed hours contract available - Life Insurance - Free access to Doctor and Legal helpline | Counselling/Wellbeing Support Service | Discounts from 200 top retailers | Training budget of upto £5,000 per year...

  • Assistant Head Housekeeper

    7 months ago

    Birmingham, United Kingdom WGC Full time

    WGC is the UK’s leading outsourced hotel services company, helping our clients deliver some of the best guest experiences to over 24 million customers each year. In the role of Assistant Head Housekeeper, you will report to Head Housekeeper and be responsible for supporting your team in the day to day running of the housekeeping department. In return for...

  • Head Housekeeper

    7 months ago

    Birmingham, United Kingdom Care UK Residential Care Services Full time

    **Job Summary**: Creating spotless, hospitable and comfortable care homes where residents love to live is vital to what we do at Care UK. Care UK is one of the UK’s leading providers of health and social care services. As our Head Housekeeper you’ll be central to making our home a palace for residents, their guests and visitors alike. You’ll lead and...

  • Head of Housekeeping Operations

    4 weeks ago

    Birmingham, Birmingham, United Kingdom Premier Inn Full time

    We are seeking a highly motivated and experienced Head of Housekeeping Operations to join our team at Premier Inn in Birmingham City Centre (Waterloo Street). As a key member of our hotel management team, you will be responsible for developing and implementing new initiatives and strategies to drive business growth and improve customer satisfaction.You will...

  • Assistant Head Housekeeper

    7 months ago

    Birmingham, United Kingdom WGC Full time

    Moxy Birmingham NEC, Moxy Birmingham Nec, Marston Green, Birmingham, B40 1NT **Rate**: £26000 | Hours: Guaranteed Hours Each Week **Benefits**: Fixed hours contract available - Flexible hours to suit you - Life Insurance - Free access to Doctor and Legal helpline - Counselling/Wellbeing Support Service - Discounts from 50 top retailers - Training budget of...

  • Assistant Head Housekeeper

    7 months ago

    Birmingham, United Kingdom WGC Full time

    We are on the look out for experienced Housekeeping Supervisors who will be required to work early and late shifts, so full flexibility is required within a busy 4 star airport hotel. WGC is the UK’s leading outsourced hotel services company, helping our clients deliver some of the best guest experiences to over 24 million customers each year. In the...

  • Head Housekeeper

    1 week ago

    Birmingham, United Kingdom WGC Full time

    Ibis Budget Birmingham, 1 Great Colmore St, Birmingham, B15 2AP **Rate**: £26.000 | Hours: Guaranteed Hours Each Week **Benefits**: Fixed hours contract available - Flexible hours to suit you - Life Insurance - Free access to Doctor and Legal helpline - Counselling/Wellbeing Support Service - Discounts from 50 top retailers - Training budget of upto...

  • Head Housekeeper

    7 months ago

    Birmingham, United Kingdom Care UK Full time

    Do you share our values of Caring, Passionate and Teamwork? Join Care UK, a multi award winning care provider, as a Head Housekeeper. **The Role** - Leading the team in their role and required duties - Maintain a high standard of cleaning and hygiene within the home - Supervision of your team and actively encourage their development - Understand residents...