Head Housekeeper

5 months ago


Birmingham, United Kingdom Hilton Garden Inn Birmingham Airport Full time

**Head Housekeeper**:
**£30500 **per annum****:
**Hilton Garden Inn Birmingham Airport, Birmingham**:
Exciting opportunities await you at the Hilton Garden Inn " Birmingham Airport.

Come and join our team and develop your career while providing a professional and energetic service to our members and hotel guests. This new build property is located at Birmingham International Airport and brings a vibrant sleeping option with 178 bedrooms. Our guests will find everything they need for a comfortable stay including our Restaurant " The Odyssey, a mini gym and meeting facilities. There's plenty of natural light and space to gather in the lobby, with high-tech meeting rooms to mix, mingle, and take care of business.

This could be your opportunity to work somewhere fast-paced and evolving, somewhere where you can be yourself, create memorable experiences for every guest and put your stamp on things.

Are you out-going, full of energy and enthusiastic? A natural-born communicator? Are you passionate about offering excellent customer service? Then our fabulous Hilton Garden Inn could be the place for you.

**The Role**:
We have an exciting opportunity for a Head Housekeeper to join our team. This is a senior role where you’ll participate in the preparation of the Hotel’s strategic business plan and compile the Housekeeping departmental budget. You’ll plan your manpower to ensure the effectiveness of the department and plan work schedules for all members of the team to achieve maximum productivity levels. It will be your responsibility to ensure the Housekeeping team maintain quality standards, adhering to the agreed Housekeeping standards of performance and KPI’s. You will monitor and control inventories for operating equipment and linen to ensure par stocks are maintained and costs are controlled.

Working with the Management team you’ll create a positive work environment for not only the Housekeeping department but all team members. Leading by example, you’ll provide quality customer service while delivering a guest experience that is unique and brings the brand to life. In addition you will act at Duty Manager as and when required.
- All applicants must be eligible to live and work in the UK. As part of the recruitment process, you will be asked to provide documented evidence of eligibility._

**Benefits**:

- Heavily discounted Staff Room Rates at all Castlebridge properties for you and your friends and family, so everyone can enjoy a break away. Rates start from £50 per night, with breakfast included.
- 50% off your bill when you dine in one of our Restaurants or Bars.
- Fully funded Apprenticeship programme to develop your career without a reduction in your pay.
- Cycle to work scheme - save up to 40% on a wide range of bikes.
- Healthcare Cash Plans - dental, optical, medical and more available from just £1 per week.
- Referral schemes for referring your friends or family to join our team.
- Flexible shift patterns and contracts available to suit your lifestyle, we are 24/7 operation, meaning shift patterns to suit everyone.
- Monthly colleague recognition through our 5-Star Service rewards programme and monetary rewards for long service milestones.
- Use of Wagestream financial wellbeing platform, allowing you to access your pay as and when you need it.
- Employee Assistance Programme - free, confidential advice available 24/7 to you.
- An internal communications hub which acts as our very own social media platform, connecting you to your colleagues and the wider group in seconds.


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