Learning Specialist Operational Designer

7 months ago


York, United Kingdom LNER Full time

**Why LNER?**

Our vision is to be the most loved, progressive and responsible way to travel for generations to come, and we're looking for the people who can deliver this, every day.

Since we took over the East Coast route, we've been changing the face of travel. Our new fleet of Azuma trains are delivering faster journey times, more space, comfort and greater reliability. Our exciting plans to embrace new ideas, experiences, backgrounds and ambitions make this the ideal time to join. We were the first and are currently the only franchised rail operator to achieve customer numbers back to pre-pandemic levels and we are leading the charge to transform rail through digital and customer focussed innovation.

Bringing passion. Being bold. Always caring. Owning it. They're the values that make us LNER.

Are you on board?

**What you'll be doing?**

We have an exciting opportunity to join our Learning and Development team as a Learning Specialist. As our Learning Specialist you will be involved in designing, facilitating and delivering engaging instructional and online learning resources, specifically in relation to the delivery of the East Coast Digital Programme (ECDP) and using our e-learning platform, Articulate.

Owning the end-to-end process of implementing new learning solutions and tools for ERTMS, you will be responsible for taking briefs from internal customers, collaborating with stakeholders throughout the design process, creating compelling and accessible learning solutions and regularly evaluating learning content to ensure user experience and outcomes are maximised.

Acting as a partner to the business, you'll work collaboratively with teams across the business, providing advice and guidance to key stakeholders on the most suitable method of delivery and supporting them in creating learning objectives and the appropriate level of pre and post event evaluation.

**You will also be involved in;**
- Maintaining an up-to-date knowledge of training design trends, recommending how they may enhance learning at LNER.
- Supporting the ERTMS programme with the scoping, designing and development of training interventions for our operational departments.
- Evaluating fully all learning, development and training solutions to ensure they maximise the performance of our people.
- Delivering technical and non-technical skills training and assessment associated with industry change, incorporating new ways of working in order to improve safety, performance and engagement.
- Carrying out annual training/learning needs analysis by partnering with key stakeholders to identify future development needs and associated budgets.
- Ensuring the Head of ERTMS and Operational Training Delivery Manager (Driver) and other key stakeholders are updated on the effectiveness of all programme/s.
- Working to support and refresh content in collaboration with the business and regional teams.

**What you'll need**:
We are looking for someone who has drive, resilience and enthusiasm as well as a passion for people development. You'll also have;
- Experience of designing operational and/or safety critical/compliance training material.
- Working knowledge of e-Learning platforms and the ability to create modules as required (Articulate would be beneficial).
- Experience in designing instructor led and blended training solutions.
- Experience of developing solutions within a customer experience environment and at all levels.
- Previous experience of designing and delivering learning and development interventions.
- A proven track record of working within a team which is action orientated to achieve results.
- Previous successful experience of project management.
- Excellent communications skills.
- Excellent Microsoft Office skills.
- Consultancy skills.

**What you'll get**:

- Free travel on LNER + 75% off other companies' tickets (for you & dependents)
- Discounted international train tickets (after one year's service)
- 50% discount on LNER tickets for friends & family
- Generous pension scheme
- Annual cycle to work schemes
- Discount, savings and cashback scheme from top retailers
- Health & wellbeing schemes and discounts
- Host of training opportunities to help further your career
- Rewards & awards to recognise when you shine



  • York, York City, United Kingdom Lifelancer Full time

    About the RoleWe are seeking a skilled Global Learning Operations Specialist to join our team at Cytiva. This is an exciting opportunity to work with a leading life sciences company that offers innovative solutions for human health.


  • York, York City, United Kingdom e-Careers Limited Full time

    We are seeking an AWS Cloud Operations Specialist to join our team at e-Careers Limited. As a Cloud Operations Specialist, you will be responsible for ensuring the smooth operation of our cloud infrastructure.The successful candidate will have a moderate understanding of the basics of IT and a willingness to learn and develop new skills.Key...


  • York, York City, United Kingdom STEM Learning Full time

    Job DescriptionWe are seeking a highly motivated Contracts and Governance Specialist to join our team at STEM Learning. As a key member of our contracts and compliance team, you will provide administrative support to ensure the smooth operation of our contracts and compliance functions.Key ResponsibilitiesProvide administrative assistance in maintaining...


  • York, York City, United Kingdom York College Careers Full time

    About the RoleWe are recruiting for a Design and Technology Specialist to join our faculty. The successful candidate will teach DT and Product Design to post-16 students, develop curriculum materials, and contribute to the assessment of student progress.This is an excellent opportunity for a passionate educator who wants to make a difference in the lives of...

  • Packaging Specialist

    7 months ago


    York, United Kingdom Nestle Operational Services Worldwide SA Full time

    **Position Snapshot** Job Title: R&D Packaging Specialist Business: Nestlé Product Technology Centre - Confectionery (NPTC) 2 Year Fixed Term Contract Function: R&D Location: York, North Yorkshire (Hybrid working) Competitive salary depending on experience + potential bonus + 12 flexible days in addition to holiday entitlement + other fantastic...


  • York, York City, United Kingdom CER Education Recruitment Full time

    **Job Title:** Learning Support SpecialistA large Multi-Academy Trust in York is seeking two experienced professionals to join their team as Learning Support Specialists. These roles will involve providing high-quality support to students with SEN, enabling them to reach their full potential.The successful candidates will possess experience working with...

  • Supervisor

    7 months ago


    York, United Kingdom McArthurGlen Designer Outlets Full time

    **Job description** We are looking to recruit for a Full Time Supervisor to work 32 hours a week BEN SHERMAN is looking for a Supervisor for our Store in York Designer Outlet. You will take full responsibility for the store during opening and closing shifts with the objective to provide an exceptional experience to the customer and to achieve / exceed the...


  • York, York City, United Kingdom Premier Group Recruitment Full time

    **Role:** Product Design SpecialistWe are currently recruiting for a skilled Product Design Specialist to join our design team in York.The successful candidate will take a leading role on projects and assume significant responsibility. They will be working with various materials, including metal, plastic, wood, and designing for 3D printing.Proficiency in...


  • York, York City, United Kingdom Recruited UK Full time

    Join us as a Digital Learning Specialist at Recruited UK. This exciting opportunity involves teaching basic computer skills to small groups of learners. If you have experience delivering IT qualifications and enjoy supporting learners, we want to hear from you!About the Role:As a Digital Learning Specialist, you will be responsible for teaching basic...

  • Head of Digital

    7 months ago


    York, United Kingdom STEM Learning Full time

    Are you an experienced Head of Digital with a track record of delivering digital strategies, systems, and platforms? Are you motivated to work in the Tech4Good Space, for a business whose vision is to create “world-leading STEM education for every young person”? WRK digital are delighted to be working in exclusive partnership with STEM Learning, whose...


  • York, York City, United Kingdom The Oval Partnership Full time

    OverviewThe Oval Partnership seeks a talented Electrical Design Engineer Specialist to join their team. This is an exciting opportunity for someone with expertise in electrical design and mechanical engineering.About the RoleIn this role, you will work closely with the client to design and implement innovative solutions for their modern fresh produce and...


  • York, York City, United Kingdom York College Full time

    Job Title: Learning Support Operations Director">About the Position:">We are seeking an exceptional individual to join our Additional Learning Support team as a Learning Support Operations Director at York College.">This senior leadership role requires a strategic thinker who can oversee daily operations, drive compliance, and manage financial data...


  • York, York City, United Kingdom GBUK Group Full time

    About the Role:We are looking for a highly skilled Design and Development Specialist to join our product development team at GBUK Group. The ideal candidate will have a strong background in product design and development, with experience in managing and completing product design projects from concept to launch.As a key member of our team, you will be...


  • York, York City, United Kingdom NHS Full time

    Job Title: Learning Disability Nurse SpecialistAbout the Role:This is an exciting opportunity to join our team as a Learning Disability Nurse Specialist. As part of our multi-disciplinary Community Learning Disability Teams, you will work with adults with learning disabilities who have complex physical and emotional health needs. Our focus is on providing...


  • York, York City, United Kingdom Pioneer Selection Careers Full time

    Pioneer Selection Careers is seeking a highly skilled Maintenance Operations Specialist to join our team at our Market Weighton facility in East Riding of Yorkshire. As a key member of our maintenance team, you will play a critical role in ensuring the efficient operation of our manufacturing processes.The ideal candidate will have a strong background in...


  • York, York City, United Kingdom Inntravel Full time

    About UsInntravel is part of Hotelplan Group, a well-established family of specialist tour operators. Our core values emphasize sustainability, responsible tourism, and a passion for delivering exceptional experiences. As we continue to grow, we seek individuals who share these values and are committed to excellence.Our ideal candidate will possess excellent...

  • Handy Man

    6 months ago


    York, United Kingdom McArthurGlen Designer Outlets Full time

    **Job description** CBRE are recruiting for a Handy Man at York Designer Outlet CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting an experienced Handyman to join the team located in York! The Role: Carpentry repairs & installs Repair doors, tables and other general...

  • Supervisor

    6 months ago


    York, United Kingdom McArthurGlen Designer Outlets Full time

    **Job description** THE ROLE: The Supervisor works in partnership with the Store Manager and Assistant Manager to oversee the day-to-day operational running of the shop floor, including selling, motivating the team of Sales Associates to drive sales and excel in customer service. You will bring a level of energy to inspire a high performing team to achieve...


  • York, United Kingdom McArthurGlen Designer Outlets Full time

    **Job description** An early morning position to support the processing of delivery & replenishment. Shifts will generally be 7am-12pm but availability from 5am is desirable. Shifts would be 5 days per week between Mon-Sat. Ralph Lauren Corporation is a global leader in the design, marketing and distribution of premium lifestyle products in five categories:...

  • Senior Sales Assistant

    6 months ago


    York, United Kingdom McArthurGlen Designer Outlets Full time

    **Job description** We're looking for a Senior Sales Assistant to join our fantastic York Designer Outlet team for 20 hours per week. Reporting to the Store Manager, we are looking for a freethinking, passionate individual who will provide a one of a kind, outstanding customer experience and assist with day-to-day operations of the store in the absence of...