Customer Service Assistant
7 months ago
Roles & Responsibilities:
Calling all chocolate lovers Are you ready to join the team at Cadbury World and make chocolatey memories that will last a lifetime? We’re on the lookout for Customer Service Assistants to join our Front of House Operations team.
As a Guest Experience Host, you'll be the face of our attraction and make sure that every guest leaves with a sweet taste in their mouth (and maybe a chocolate bar in their hand). You'll manage attraction queues, use microphones, and always maintain a positive attitude. Plus, you'll take ownership of all the equipment, keeping it in tip-top shape.
But that's not all You'll also be obsessed with our guests, treating them as individuals and making sure their experience exceeds their wildest chocolate dreams. You'll have a good knowledge of our products, and encourage guests to participate in activities, purchase photography items and cluster tickets to other Merlin attractions.
These contracts start from March, offering weekend or school holiday shifts on a roster basis, between 8.45am and 7pm. You’ll be contracted to 10 hours per week. Our attraction is open daily so full availability is needed.
Qualifications & Experience:
- Proven experience working in a fast-paced customer service environment
- An outgoing personality and willingness to become part of our experience
- A health and safety conscious individual who is focused and driven
- Confidence in talking to groups of people with a microphone
- Literate and proficient in English with good eyesight and hearing (this can be with contact lenses, glasses, or hearing aids if required)
- A great sense of fun
**Benefits**:
Alongside becoming an expert in exploring and playing with chocolate, you’ll also receive:
- Monthly Bonus based on guest satisfaction
- 25% discount in our retail shops and restaurants
- 40% off LEGO online
- Merlin Magic Pass - giving you free tickets to all our attractions worldwide for you, your family, and friends every year
We are currently undergoing our annual pay review process; new rates will start from 1st April.
Pay Range: GBP £10.52/Hr.
-
Customer Service Advisor
6 days ago
Birmingham, United Kingdom Customer Management Resourcing (CMR) Full timeCustomer Service Advisor Hybrid Working - Birmingham Based £22,000 - £23,000K Shifts Between 7am - 7pm What we expect from you: - Excellent English, spoken and written - Customer Service Experience - Experience working with Amadeus is a plus but not at all a requirement. - Proven experience going above and beyond to provide an amazing service that helps...
-
Retail Customer Assistant
1 week ago
Birmingham, United Kingdom Royal Voluntary Service Full timeRetail Customer Assistant x2 (Part-Time) Birmingham Women's Hospital, Birmingham Together we can make a real difference Belonging to the Royal Voluntary Service community means inspiring volunteers to support the nation’s health and wellbeing. It means tackling the most pressing social issues in a workplace full of opportunities. Our people are a...
-
Customer Service Assistant
7 days ago
Birmingham, United Kingdom Midlands Arts Centre Full time* Principal Purpose of Post* This is a key customer focused role for MAC and is key to visitors’ experience and to the perception of the organisation. The Customer Service Assistants are responsible for; - providing knowledgeable, efficient, friendly and professional customer service to the public and all users of the centre. - ensuring the safety and...
-
Customer Service Assistant
5 days ago
Birmingham, United Kingdom Robert Walters Full timeCustomer Service Assistant - Birmingham Position: Customer Service Assistant Location: Birmingham Contract: Permanent Hours: Full time Salary/Benefits: £18,000 - £20,000 Role Details - Customer Service Assistant We are currently looking for an experienced Customer Service Assistant - to join an award-winning company on a permanent basis. Reporting...
-
Customer Service Assistant
7 months ago
Birmingham, United Kingdom Asda Express Full time**Role**:Customer Service Assistant **Location**:Birmingham, B23 7PG **Hours**:Part-Time **Hourly Rate**:Up to£10.50 **Bonus Scheme**:Quarterly Bonus Incentive! **Company**: Asda Express We are looking for friendly and dedicated Sales Assistant who can provide outstanding customer service to join our welcoming Retail Forecourt store! As a Sales...
-
Customer Service Assistant
7 months ago
Birmingham, United Kingdom The Athenian Full time**Job Opening: Customer Service Assistant at The Athenian** Are you passionate about delivering exceptional service in a vibrant and dynamic environment? Join our team at The Athenian, where we celebrate authentic Greek cuisine and hospitality. We are currently seeking enthusiastic individuals to join us as Customer Service...
-
Customer Service Assistant
7 months ago
Birmingham, United Kingdom Asda Express Full time**Role**:Customer Service Assistant **Location**:Birmingham, B27 7US **Hours**:Part-Time / Permanent **Hourly Rate**:Up to £10.50 **Bonus Scheme**:Quarterly Bonus Incentive! **Company**: Asda Express We are looking for friendly and dedicated Sales Assistant who can provide outstanding customer service to join our welcoming Retail Forecourt store! As a...
-
Customer Service Assistant
5 days ago
Birmingham, United Kingdom EG Group Full time**Role**: Customer Service Assistant **Location**: Birmingham, B4 7DT **Hours**: Part-Time / Full-Time Hours Available / Permanent **Hourly Rate**: £10.05 above 18 **Bonus Scheme**: Quarterly Bonus Incentive! **Company**: EG Group We are looking for friendly and dedicated Sales Assistant who can provide outstanding customer service to join our...
-
Customer Service Assistant
7 months ago
Birmingham, United Kingdom EG Group Full time**Role**: Customer Service Assistant **Location**: Birmingham, B23 7PG **Hours**: Part-Time Hours Available **Hourly Rate**: £10.50 Aged 18+ **Bonus Scheme**: Quarterly Bonus Incentive! **Company**: EG Group We are looking for friendly and dedicated Sales Assistant who can provide outstanding customer service to join our welcoming Retail Forecourt...
-
Customer Service Assistant
7 months ago
Birmingham, United Kingdom EG Group Full time**Role**:Customer Service Assistant **Location**:Birmingham, B23 7PG **Hours**:Part-Time Hours Available **Hourly Rate**:£10.50 **Aged 18+** **Bonus Scheme**:Quarterly Bonus Incentive! **Company**: EG Group We are looking for friendly and dedicated Sales Assistant who can provide outstanding customer service to join our welcoming Retail Forecourt...
-
Customer Service Assistant
1 day ago
Birmingham, United Kingdom APCOA PARKING (UK) LTD Full time**The Role**: **Customer Service Assistant - Birmingham - flexible hours (0 hour contract) - £9.50 per hour** Are you customer focused? Have you got customer service experience? Do you enjoy working outdoors? Do you have a full UK driving license? If you answered yes to these questions, then read on! There is currently an opening for a Customer Service...
-
Customer Service Assistant
5 days ago
Birmingham, United Kingdom Webrecruit Full timeBirmingham, West Midlands With the expansion of our client’s team, they are currently looking to recruit enthusiastic Customer Service Assistants to join them. This role will be based at our client’s site in Birmingham. The role of a Customer Service Assistant is a dynamic, customer-focused role, which is suited towards applicants who are hardworking...
-
Customer Service Assistant
4 days ago
Birmingham, United Kingdom World Duty Free Full timeLocation: Birmingham Position: Part Time **Salary**: Competitive Hourly Rate Benefits: Benefits - Fantastic benefits inc free parking, bonus scheme, wellbeing support (EAP), staff discount, travel discount, life assurance, pension, health cash plan (dental, optical, medical, health and fitness discounts) **Customer Assistant - Customer Service...
-
Customer Service Assistant
7 months ago
Birmingham, United Kingdom World Duty Free Group Full timeCustomer Assistant - Customer Service Advisor Location - Birmingham Airport Pay - competitive hourly rate plus excellent benefits (4am-6am get an additional 20% premium for the unsociable hours) Contract - 18 - 35 hours per week, plus overtime, permanent, part time Working pattern - 3 on 3 off (3 weekends off in a row) between the hours of 4am - 10pm,...
-
Customer Service Assistant
7 months ago
Birmingham, United Kingdom Launch Group Full time**Seasonal Customer Assistant - Customer Service Advisor** **Location **- Birmingham Airport **Pay **- competitive hourly rate plus excellent benefits (3am-6am get an additional 20% premium for the unsociable hours) **Contract **- 18 - 35 hours per week, plus overtime, part time, seasonal - April to October **Working pattern** - 3 on 3 off (3 weekends...
-
Customer Service Assistant
7 months ago
Birmingham, United Kingdom World Duty Free Full timeLocation: Birmingham Position: Part Time **Salary**: Competitive Hourly Rate Benefits: Benefits - Fantastic benefits inc free parking, bonus scheme, wellbeing support (EAP), staff discount, travel discount, life assurance, pension, health cash plan (dental, optical, medical, health and fitness discounts) Customer Assistant - Customer Service...
-
Customer Service Assistant
7 months ago
Birmingham, United Kingdom Simon Lincoln Recruitment Solutions Ltd Full time**Hours of Work - Cover 9am - 5pm** **Dates - Monday 27th November - ongoing** **Duties** - Based front of house ensuring the highest level of customer service is maintained at all times and act as a role model for excellent service delivery. - To assist on open days and carry out viewings. - To follow the complaints procedures and to receive, log and...
-
Customer Service Assistant
6 days ago
Birmingham, United Kingdom Simon Acres Recruitment Full time**Simon Acres Recruitment are seeking an enthusiastic Customer Service Assistant to work for a well-established family run business company in Birmingham.** Basic Salary: £20,000 Monday-Friday: 9am-5pm **Your duties will include**: - Providing excellent customer service to internal and external customers - Covering all aspects of administration...
-
Customer Sales Assistant
6 days ago
Birmingham, United Kingdom Grove Service Station Full timeWe are looking for a hard working individual with excellent customer service to join our team at this family owned petrol station located in South Birmingham. Your responsibilities will include: - Ensuring high levels of customer satisfaction through excellent sales service - Maintaining outstanding store condition and visual merchandising standards -...
-
Customer Service Assistant
5 days ago
Birmingham, United Kingdom Leeds Building Society Full timeBranch/Department: Birmingham - Location: Birmingham - Contract Type: Permanent - Salary: £10 per hour - Vacancy Working Pattern: Monday - Friday 9am - 5pm, 1 hour lunch. Saturdays on a ROTA bases. - Hours per week: 35 Looking for a Customer Service role with an award winning business that cares about its colleagues and customers? We're recruiting...