Waiter

5 months ago

West London, United Kingdom Le Vacherin Full time

**About us**:
At Le Vacherin, we are committed to delivering an outstanding dining experience that combines exceptional cuisine, fine wines, and top-notch service. Our establishment holds a reputation for culinary excellence, with accolades such as Michelin Star Award and AA Rosette distinctions. Our team is dedicated to creating memorable moments for our guests and ensuring a remarkable dining journey.

**Responsibilities**:
As a Waiter at Le Vacherin, you will play a crucial role as the face of our establishment. Your responsibilities will include:

- Assisting in delivering exceptional table service and providing customers with insights into our diverse food, wine, and cocktail offerings.
- Answering phone calls in a clear and concise manner, accurately recording guest information and reservation details.
- Delivering high quality table service / Take orders and efficiently feed back to the kitchen
- Introducing and explaining all menus to the guests, presenting and explaining any menu specials
- Checking guest satisfaction and communicating any issues with the managers or supervisors
- Collaborate with waiting staff to ensure that tables are cleared, cleaned and waiting for the next party
- Answer the Phone in a clear and concise manner whilst accurately recording customer booking information
- Demonstrate personality and warmth towards customers and colleagues and be an ambassador of Le Vacherin
- Maintaining a positive approach to own role and teamwork and acting as a role model to new members of the team and assist in training new staff

**Requirements**:
To excel in this role, you should possess the following qualifications and attributes:

- Previous supervisory experience in a similar upscale dining environment, with exposure to establishments of Michelin Star Award or AA Rosette caliber being advantageous.
- A dedication to delivering exceptional customer service and creating memorable dining experiences for our guests.
- A genuine enthusiasm for culinary offerings and beverages, along with a willingness to expand your knowledge.
- Strong attention to detail, along with effective verbal, written, and numerical communication skills.
- Team-oriented and cooperative qualities that contribute to a harmonious team dynamic.
- Energetic, resourceful, enthusiastic, and punctual traits that contribute to a positive work environment.
- Eagerness for personal growth and development, as well as the ability to motivate and support your colleagues.
- Adaptability to changes and an openness to embrace new concepts and processes.
- A positive and friendly demeanor, combined with excellent communication skills.

**Benefits**:
We value our team members and are dedicated to their advancement and well-being. As part of our team, you will enjoy the following benefits:

- Access to comprehensive training, including courses in Food Safety, First Aid, Health & Safety in the Workplace, and relevant professional development opportunities.
- Language and Personal Development Courses available in both English and French, along with various Personal Development courses, all fully covered by the Company.
- Staff meals provided twice daily (Breakfast & Dinner).
- Generous employee discount applicable to family and friends.
- Competitive salary based on experience, along with service charges.

**Job Type**: Part-time

**Salary**: £13.00-£15.00 per hour

**Benefits**:

- Company pension
- Discounted or free food
- Employee discount
- Language training provided

Schedule:

- 12 hour shift
- 8 hour shift
- Day shift
- Holidays
- Night shift
- Overtime
- Weekend availability

Supplemental pay types:

- Performance bonus
- Tips

Work Location: In person

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