Waiter

6 days ago


South West London, United Kingdom Mandarin Oriental Hyde Park Full time
Waiter Job Description

About the Role:

We are seeking a skilled Waiter to join our team at Mandarin Oriental Hyde Park, London. As a Waiter, you will be responsible for delivering exceptional customer service and ensuring a memorable dining experience for our guests.

Key Responsibilities:

  • Assist Head Waiter in serving food and drinks
  • Build rapport with guests and deliver an enchanting experience
  • Ensure all orders, issuing of bills, and payments are taken correctly
  • Become an expert on the menu and have a passion for Japanese cuisine and service style

Working Hours:

This is a full-time role, working 39 hours per week, Monday to Sunday, with a rotating shift pattern. You will be required to work evening or late-night shifts, including weekends and bank holidays.

Requirements:

  • Previous Waiter experience in a high-standard hospitality establishment
  • Excellent communication and interpersonal skills
  • Ability to work well under pressure and as part of a team
  • Knowledge of Japanese cuisine and service style

What We Offer:

  • Excellent career progression opportunities
  • Fantastic learning and development opportunities
  • Complimentary nights per year
  • Discounted stays at our properties
  • Access to discounts and deals with high street retailers
  • 50% F&B and Spa discount
  • Special MO discounted rate at Anytime Fitness gyms
  • Complimentary Westfield Healthcare cash plan
  • Colleague Experience Stay in-house
  • Friends and Family hotel rate and Spa discount
  • 1 paid Charity Day per year
  • Season ticket loan and cycle to work scheme
  • £750 recruitment referral bonus
  • Free meals on duty and uniform dry-cleaning services
  • Increased holiday entitlement with Length of Service
  • Subsidized podiatry sessions
  • Free Life Insurance benefits
  • Company pension plan
  • Access to Hospitality Actions Employee Assistance Programme
  • Employee Recognition Programmes
  • Social, wellbeing, charity, and sporting events throughout the year

Sustainability at Mandarin Oriental Hyde Park, London:

We are committed to sustainability and reducing our environmental impact. Our hotel is a proudly certified Global Sustainable Tourism Council (GSTC) hotel, and we strive to protect the environment, people, and communities.

Diversity and Inclusion:

We believe in a diverse and inclusive culture, where all colleagues are treated fairly and with respect. We value the contributions of all colleagues, regardless of ethnicity, gender, age, sexual orientation, disability, background, or religion.

Eligibility to Work in the UK:

Please note that all candidates applying for this role must have obtained the right to work and live in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.


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