Sales Administrator

1 week ago


Orpington, United Kingdom Spy Alarms Ltd Full time

Are you interested in working for a successful growing company where the staff feels like this.?
- **“Being at SPY is like having another family. It is a great working environment where you are made to feel so welcome. Over the years of being at SPY, I have worked my way up to Senior Administrator and have been supported thoroughly all the way through.”**_
- **“The Staff are extremely friendly and always so helpful, I do the quotations on the desk and there are always rewards for when we hit target, hard work doesn’t go unnoticed here”**_
- **“Working for SPY is a face paced environment, a great place to work with amazing support through the team’s structures. Being part of Spy means being part of the Spy Family**_

With the continuing evolution of our sales team here at SPY, an opportunity has arisen for a role as Sales Administrator working from our Orpington Office.

This role will report directly to the Group Commercial Director.

**Sales Administrator **needed in Orpington, Greater London (£23,000 per annum)

The role will be office based and will serve as support to our sales surveyors and as well as the first point of contact with our customer in going through the quote to install journey.

Day to day your role will involve items such as;
- General sales enquiries, often include triaging calls to other departments
- Management of Surveyor diaries
- Complaint handling
- Processing quotes and contract documents through Dynamics
- Dealing with pre-sale queries from customers
- Booking in sold orders for installation
- Producing installation paperwork including issuing NSI certs

First and foremost you will adequately demonstrate values in line with the Spy Family, delivering exceptional service, being consistently consistent, going above and beyond, and building trust.

A can-do attitude and established relationships with key internal stakeholders at SPY are vital. A large part of your job will be working in collaboration with Sales/Service/Install/Accounts and senior management.

Working knowledge of MS Office products including D365 is an advantage.

Time Management - with a multifaceted role like this and many competing deadlines juggling efficient time management is a must.

In return, you have the chance to work for a successful growing NSI gold and BAFE-approved company with a great reputation and knowledge of CCTV, Access Control, and Fire and Intruder Alarms.

**We are offering**:

- Ongoing training
- Pension scheme
- EAP - Employee Assistance Program
- Onsite parking
- Employee Engagement
- Company incentives/days out
- Dress down and Pizza Friday

At Spy, we believe in longevity and promoting from within. We have regular monthly training sessions and offer a competitive starting salary. You will be working within a fast-paced but fun and relaxed environment where we enjoy engaging with our staff by holding charity and employee focused events.

Working hours between 8:30 am - 5.00 pm Monday - Friday. 31 days paid annual leave increasing to 33 days with service and an additional day for a good sickness record.

If you would like to be considered for the above role please contact the Group HR Manager Samantha Foster.

**Salary**: From £23,000.00 per year

**Benefits**:

- Casual dress
- Company events
- Company pension
- Gym membership
- On-site parking
- Referral programme
- Sick pay

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme

Ability to commute/relocate:

- Orpington: reliably commute or plan to relocate before starting work (required)

Work Location: In person



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