Receptionist / Administrator - Business Support
6 months ago
**What's involved with this role**:
**Temporary Receptionist / Administrator - Business Support**
**Reference no: GMFRS BL TCL 0008 1EBC / 1**
**Pay rate: Up to £13.44 per hour PAYE depending on experience**
**Hours per week: 36.25 Monday to Friday, normal working hours**
**This opening assignment is for 1-2 months**
**City: BURY, Greater Manchester**
**Office based role**
A Receptionist is required to work in a fast-paced environment providing an effective administration support to a range of customers and to provide an effective and efficient reception service by greeting, welcoming and directing visitors to the appropriate person/meeting room.
Key responsibilities:
- Ensure that the reception area is tidy and presentable.
- Provide high level of customer service and engage with all internal/external stakeholders to ensure delivery of service in line with expectations.
- Answer, screen and forward incoming telephone phone calls.
- Receive, sort and distribute incoming/outgoing mail and deliveries ensuring this is logged and records kept up to date.
- Perform other receptionist duties such as photocopying, scanning, laminating, binding, etc.
- Work with other members of the team to provide an effective, efficient and quality service.
- Ensure all activities support an inclusive and high performing culture at Fire Service, Headquarters.
**To help speed up the process of uploading your CV to the client we would suggest that you send us your CV in Word format (or equivalent) if possible, rather than as a PDF**
**If you are successful in securing this role, please note that for the entire duration of this contract, regardless of extension you will be working this role at the PAYE rate that has been advertised. For absolute clarity, we only work on a PAYE basis, rather than entertaining umbrella pay terms, we do not offer Ltd/umbrella or outside IR35 rates. If you wish to understand PAYE vs Umbrella more, please let us know and we can send you some additional information for clarity.**
**Other “Essential Requirements” - Please check to ensure that your CV addresses the following items**:
**Experience**:
- Experience of providing an efficient and effective reception service.
- Experience of providing an administration service.
- Experience of establishing effective relationships with internal and external stakeholders.
- Minimum of 12 months recent experience in a similar role or context and ideally within a public sector organisation.
**Skills & Abilities**:
- Excellent customer service skills. Able to demonstrate professionalism, a customer focused approach and demonstrate strong organisational skills.
- Excellent interpersonal skills.
- Good oral communication skills.
- Good telephone manner.
- Strong IT skills including Microsoft packages or equivalent (e.g. G Suite).
SC
**Please note that clients invariably ask us to strip out contact details from CVs before we submit them for consideration. This is always quicker and easier to do if you send your CV to us in Word format, rather than as a PDF please
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