Customer First Officer

1 week ago


Tiverton, United Kingdom Mid Devon District Council Full time

**PERMANENT**: 18.5 hours per week
**SALARY**: £12.59 - £13.47 Per hour
**LOCATION**: Tiverton

We have a vacancy for a Customer First Officer, based in our offices at Phoenix House, Tiverton. This is a generic post based in Customer First and will include working with the phone team, providing support for the reception, face to face enquiries and to the central admin team as required.

The main duties of the post will initially be to respond to enquiries from customers on the phone and all digital channels but will also include covering admin duties, the enquires counter and the meet and greet desk in Phoenix House.

Mid Devon District Council is proud to offer an excellent benefits package to all of our employees including:
A Local Government Pension Scheme
- Free Car Parking
- CSSC offering discounts in shops, restaurants, cinemas, hotels and insurance benefits
- A Flexible Benefits Scheme via salary sacrifice to obtain a cycle for work
- Excellent training and development opportunities
- Generous annual leave, flexible working arrangements and the opportunity to purchase additional leave
- Staff discounts in our leisure centres
- Employee Assistance Programme and support offering a variety of employee wellbeing services to support a healthy work/life balance and lifestyle.

**To find out more**

For an informal discussion about the post, contact Pam Evans, Customer First Team Leader on 01884 234268.

**Job Types**: Part-time, Permanent

Pay: £12.59-£13.47 per hour

Expected hours: 18.5 per week

Work Location: In person

Application deadline: 08/05/2024
Reference ID: 2024052



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