Customer Assistant

6 months ago

Tiverton, United Kingdom Marks & Spencer Full time

**Customer Assistant - Foods**

**Working Pattern**

**Week 1**

Sunday 07:00 - 16:00

**Week 2**

Sunday 07:00 - 16:00

**Purpose**
- To deliver a great shopping experience for their customers, putting customers before task every time
- Champion new ways of working within stores through an open mindset and positive attitude
- Complete tasks and processes that deliver ‘best in town’ standards
- Serve and sell across all channels brilliantly well
- Be the voice of our customer to help us continually improve

**Key Accountabilities**
- Serve our customers efficiently and brilliantly well - on the shop floor and at service points
- Deliver ‘best in town’ standards through presentation standards, availability and keeping the store clean and tidy
- Skilled to utilise all digital tools and communication channels to do the job
- Share customer and colleague feedback to help us do things better
- Share knowledge and experience with colleagues to support others in building skill and confidence
- Own their own learning & development and proactively access digital learning solutions
- Know the daily sales targets, priorities, promotions & selling opportunities
- Have great product knowledge to sell and recommend our products and services
- Proactively engage with customers to understand their needs and make recommendations
- Understand the store priorities and their part to play
- Complete tasks with pace and in line with SOPs
- Minimise cost and waste through good process practice
- Follow safe and legal working practices

**Key Capabilities**
- Understands how M&S operates,it’sstrategy, future and the role they play
- Committed to delivering excellent work fast with great attention to detail
- Open to and acts on feedback, asking for this regularly
- Sets performance objectives for self in conjunction with line manager and in line with business plans
- Takes accountability for planning and managing own work efficiently to ensure objectives are met
- Is curious and asks questions to challenge the status quo - ask why the company does things the way it does things
- Effective at communicating their intentions to others; ensures communication is clear and simple
- In control of their own reactions and considers how to share their perspective to create better reaction for team
- Copes well with change and work challenges and recovers quickly from its impact
- Builds positive relationships by being a good listener and getting to know people by establishing a connection

**Technical Skills/ Experience**
- Contributing to store sales and cost control
- Work across the store to get things done right first time within timescales
- Comprehensive knowledge of customer shopping channels
- Good level of product knowledge and services across the store
- Up to date knowledge of the commercial operation and brilliant basics
- Understand customer needs and spot selling opportunities
- Adapting to change
- Good Knowledge of VM principles

**Key Relationships and Stakeholders**
- Customers
- Colleagues
- Store Leadership
- BIG

M&S is ready to push boundaries to lead the retail industry into a greener, speedier, more inspiring digital era. That’s why we’re revolutionising how we work and offering our most exciting opportunities yet. There’s never been a better time to be part of our team. Marks & Spencer aims to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make an immediate impact.

We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working.

TIVERTON, DEVON, ENGLAND;
Tiverton SF

  • Customer Assistant

    5 months ago

    Tiverton, United Kingdom Lidl Full time

    4 hours, weekdays Summary £11.00 up to £12.00 per hour - This isn’t stacking shelves. This is feeding families. As a Customer Assistant at Lidl, no shift is the same and you get out what you put in. Starting at 5am some days to set up the store bakery for the day or finishing at 11pm on others to close the store and ensure the store is ready for...

  • Customer Assistant

    5 months ago

    Tiverton, United Kingdom Marks & Spencer Full time

    Customer Assistant - Tiverton Week 1 Sunday 10.00-16.00 Monday 15.00-21.00 Friday 15.00-21.00 Saturday 15.00-21.00 Week 2 Sunday 10.00-16.00 Monday 15.00-21.00 Friday 15.00-21.00 Saturday 15.00-21.00 **Purpose** - To deliver a great shopping experience for their customers, putting customers before task every time - Champion new ways of working within...

  • Customer Assistant

    5 months ago

    Tiverton, United Kingdom Marks & Spencer Full time

    Customer Assistant - Foods - Tiverton Week 1 Monday 12.00 - 17.30 Tuesday 12.00 - 17.30 Thursday 12.00 - 17.30 Saturday 12.00 - 17.30 Week 2 Monday 12.00 - 17.30 Tue 12.00 - 17.30 Thursday 12.00 - 17.30 Friday 12.00 - 17.30 **Purpose** - To deliver a great shopping experience for their customers, putting customers before task every time - Champion new...

  • Customer Assistant

    5 months ago

    Tiverton, United Kingdom Lidl in Deutschland Full time

    Summary £12.40 - £13.00 per hour| 15 hour contract | Early shifts | 30-35 days’ holiday (pro rata) | 10% in-store discount | Pension scheme **As of 1st August 2024, our pay will be increasing to £12.40 - £13.35 per hour.** Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We’re...

  • Customer Assistant

    5 months ago

    Tiverton, United Kingdom M&S Full time

    **Key Accountabilities** Customer Assistant - Foods - Tiverton Working Pattern Week 1 Sunday 07:00 - 16:00 Week 2 Sunday 07:00 - 16:00 **Key Capabilities** **Customer Assistant - Foods - Tiverton** **Working Pattern** **Week 1** Sunday 07:00 - 16:00 **Week 2** Sunday 07:00 - 16:00 **Purpose** To deliver a great shopping experience for our...

  • Customer Assistant

    5 months ago

    Tiverton, United Kingdom M&S Full time

    **Key Accountabilities** Customer Assistant - Foods - Tiverton Working Pattern Week 1 Monday 12.00 - 17.30 Tuesday 12.00 - 17.30 Thursday 12.00 - 17.30 Saturday 12.00 - 17.30 Week 2 Monday 12.00 - 17.30 Tue 12.00 - 17.30 Thursday 12.00 - 17.30 Friday 12.00 - 17.30 **Key Capabilities** **Customer Assistant - Foods - Tiverton** **Working...

  • Administrative Assistant

    5 months ago

    Tiverton, United Kingdom ROMANTICA OF DEVON LTD Full time

    Romantica of Devon is a nationally and internationally recognised, family-owned and run, bridal apparel company with 40 years of experience in the industry. We are looking for an administrative assistant to work as part of our professional, yet relaxed office team based out of our head office just outside of Tiverton in Devon. The role will report directly...

  • Customer Service Associate

    2 weeks ago

    Tiverton, Devon, United Kingdom Lidl in Deutschland Full time

    About the RoleWe're looking for a Customer Assistant to join our team at Lidl in Deutschland. As a Customer Assistant, you will be the first point of contact for our customers, providing excellent customer service and ensuring a welcoming shopping experience.ResponsibilitiesProvide exceptional customer service, responding to customer queries and resolving...

  • Customer Service Representative

    4 weeks ago

    Tiverton, Devon, United Kingdom Lidl in Deutschland Full time

    About the RoleWe are seeking a highly motivated and enthusiastic Customer Assistant to join our team at Lidl in Deutschland. As a Customer Assistant, you will be the face of our store, providing exceptional customer service and ensuring that every customer receives a warm and welcoming experience.Key ResponsibilitiesProvide excellent customer service,...

  • Customer Service Representative

    4 weeks ago

    Tiverton, Devon, United Kingdom Lidl in Deutschland Full time

    About the RoleWe are seeking a highly motivated and enthusiastic Customer Assistant to join our team at Lidl in Deutschland. As a Customer Assistant, you will be the face of our store, providing exceptional customer service and ensuring that every customer receives a warm and welcoming experience.Key ResponsibilitiesProvide excellent customer service,...

  • Customer Service Representative

    3 weeks ago

    Tiverton, Devon, United Kingdom Lidl in Deutschland Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Assistant. As a key member of our store team, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and working collaboratively with colleagues to achieve sales targets.Key...

  • Customer Advisor

    5 months ago

    Tiverton, United Kingdom Boots Full time

    Summary Job Reference: - 223660BR Tiverton, Fore Street Fixed Term 10 hours per week **The hourly rate for this role is £10.42 and up to £10.95 across selected locations within London. The hourly rate will increase after 6 months in role.** **The importance of your role.** This is your chance to be part of something a bit different. You’ll be...

  • Customer Advisor

    5 months ago

    Tiverton, United Kingdom Boots Full time

    Summary Job Reference: - 226327BR Tiverton, Fore Street Fixed Term Various Hours Available **The hourly rate for this role is £10.42 and up to £10.95 across selected locations within London. The hourly rate will increase after 6 months in role.** **The importance of your role.** This is your chance to be part of something a bit different. You’ll be...

  • Customer Service Coordinator

    4 weeks ago

    Tiverton, Devon, United Kingdom Pertemps TM Full time

    Job Title: Customer Service CoordinatorWe are seeking a highly organized and customer-focused individual to join our team as a Customer Service Coordinator. This role will provide administrative support to our housing operations team, ensuring seamless communication with customers and colleagues.Key Responsibilities:Provide exceptional customer service...

  • Customer Service Representative

    4 weeks ago

    Tiverton, Devon, United Kingdom Lidl in Deutschland Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Assistant at Lidl in Deutschland.Key ResponsibilitiesProvide exceptional customer service, responding to customer queries and requests in a friendly and efficient manner.Work efficiently to receive and process deliveries, maintaining a high level of...

  • Accounts Assistant

    6 months ago

    Tiverton, United Kingdom Butler Rose Ltd Full time

    Finance Assistant - Tiverton Permanent, full time up to £27,000 A local, highly regarded business based on the outskirts of Tiverton are looking for add an extra head into its finance team due to significant growth. This close knit team have a busy and varied customer base so we need an individual who is a good communicator, experienced in an accounts...

  • Finance Assistant

    5 months ago

    Tiverton, United Kingdom FW3 Group Full time

    **Full Job Description** Finance Assistant - FW3 Group We are looking for an experienced and motivated, full time Finance Assistant to join our Accounts Team of 5 based in Burlescombe, Tiverton. FW3 group is a multi-channel operative distributor, supplier and retailer in the following product markets: - Water sports - Pest Control - Electric Bikes -...

  • Recreation Assistant

    5 months ago

    Tiverton, United Kingdom Mid Devon District Council Full time

    **About this job** **PERMANENT**: Up to 37 hours per week **SALARY**: £12.59 to £13.47 per hour **LOCATION**: Tiverton Are you looking for your next challenge? Do you want a role that is rewarding? We have an exciting opportunity for a Full Time or Part Time Recreation Assistant (Wetside) to join the team at _Exe Valley Leisure Centre, Tiverton._ **At...

  • Community Care Assistant

    5 months ago

    Tiverton, United Kingdom Mash Group Full time

    Are you passionate about providing compassionate care and support to individuals in need? We are looking for dedicated Care Assistants to join our clients team and make a positive impact on our customers' lives. Our client is** **committed to delivering high-quality, person-centred care to help their customers enjoy the best possible quality of life. As a...

  • Yard Customer Service Apprentice

    5 months ago

    Tiverton, United Kingdom Travis Perkins plc group Full time

    Joining our friendly and hard working family as a **Yard Assistant**, you'll be on the front line dealing with our customers that come into our yard. As part of the branch team, you will play a vital role in our continued success, providing a first class service. **What will I be doing?** Not one day is the same as the next in TP branch life, but here are...