Customer Assistant

4 weeks ago

Tiverton, United Kingdom Marks & Spencer Full time

Customer Assistant - Fire Health and Safety Officer

Working Pattern

**Week 1**

Tuesday 09:00 - 17:00
Wednesday 13:00 - 17:00
Friday 06:00 - 14:00
Saturday 06:00 -10:00

**Week 2**

Tuesday 09:00 - 17:00
Wednesday 13:00 - 17:00
Friday 06:00 - 14:00
Saturday 06:00 -10:00

**Purpose**
- You use your training to support Fire, Health and Safety practices in your store. To assist the store manager (and his/her management colleagues) as a competent person to influence and implement all matters relating to Fire, Health and Safety.

**Responsibilities**
- Help maintain a store that provides a safe, secure and healthy environment for all persons on the premises
- Be a figurehead for all matters relating to Fire, Health & Safety
- Create a working relationship with the store manager based on trust and reliability
- Ensure all tasks relating to Fire, Health & Safety policy and procedure are carried out correctly
- Be proactive in regards to sales floor trading moves, ensuring these are carried out correctly and in a safe manner
- Maintain and update the Fire, Health & Safety store noticeboard
- Ensure all Fire, Health and Safety training is completed in accordance with current policy and assist in the practical training of any colleagues (Fire Tours, Emergency Team, Transport etc.)
- Support the store training team with the Induction of new staff for fire, health & safety matters
- Carry out regular reviews of the store accident database to ensure all incidents are accurately reported and investigated
- Support the store First Aid team to ensure provision is sufficient and in accordance with policy
- Complete a weekly review of the Opening and Closing Book to ensure all tasks have been correctly completed and follow up issues with store management
- Complete risk assessments to identify and mitigate risk to as low as is reasonably practicable and keep them up to date
- Participate in consultation with store BIG and the Regional FHS Network Group

**Key Relationships**
- Store Manager
- Store management teams (Commercial, C&H, Foods and Operations)
- FHSO Network Chair for your region
- FHSO regional colleagues
- Store colleagues
- Trading Safely and Legally Inspector
- Local Enforcement agencies (Environmental Health, Fire Safety Offi

M&S is ready to push boundaries to lead the retail industry into a greener, speedier, more inspiring digital era. That’s why we’re revolutionising how we work and offering our most exciting opportunities yet. There’s never been a better time to be part of our team. Marks & Spencer aims to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make an immediate impact.

We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working.

TIVERTON, DEVON, ENGLAND;
Tiverton SF

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