Patient Advisor

5 months ago

Belfast, United Kingdom Optical Express Group Full time

**Location - Belfast & Newry**

**Hours - Full Time, 40 hours per week**

**Salary - Competitive, bonus & benefits**

Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology.

The Optical Express team work together, collectively and consistently striving for excellence. We support each other, respect each other and are committed to a culture of care, trust and integrity.

The culture extends to our local communities, through our range of charitable and environmental projects. We focus on doing what is right for our patients, our colleagues, our local communities and our planet.

A career at Optical Express is fulfilling, fun and rewarding. As an employee, you can benefit from the following:

- An industry leading salary plus excellent bonus potential
- State of the art, modern working environments
- 29 days annual leave
- Free Laser Eye Surgery and Intraocular Lens Surgery
- Free eye tests
- Discounted prescription eye wear and sunglasses
- Generous Optical Express friends and family discount scheme
- Ongoing training and development opportunities
- Pension scheme
- Perkbox subscription

It’s our Patient Advisors role to make our patients feel comfortable and relaxed whilst providing a 5-star service. Our Patient Advisors should enjoy meeting new people and be able to demonstrate strong communication skills with both patients and ophthalmic professionals alike.

Your day to day responsibilities may vary however a typical day will involve the following duties:

- Building a strong relationship with our patients
- Performing diagnostic eye scans (full training will be provided)
- Confidently relaying patient information to the optometrist to ensure a smooth patient journey
- Maintaining patient records with accurate and up to date information
- Arranging affordable finance options to suit each individual patient
- Schedule patients’ consultations and surgeries with our optometrists and surgeons
- Be driven and passionate with a willingness to succeed
- Have excellent written and verbal communication skills
- Be able to demonstrate strong negotiation skills
- Be self-motivated to work with and without supervision
- Possess strong organisational skills
- Be commercially aware whilst providing world-class customer service

If you believe you have the right skills and attributes for this role, we would love to hear from you.

  • Front Desk Receptionist

    5 months ago

    Belfast, United Kingdom Switch Advisor Ltd Full time

    **About us** Switch Advisor Ltd is a small business in Belfast. We are professional, supportive and autonomous. Our work environment includes: - Modern office setting - Regular social events - Growth opportunities - Wellness programmes **Front Desk Receptionist** **Responsibilities** - Answer phones, greet patients, check patients in and out - Greet...

  • Front Desk Receptionist

    5 months ago

    Belfast, United Kingdom Switch Advisor Ltd Full time

    **About us** Switch Advisor Ltd is a small business in Belfast. We are professional, supportive and autonomous. Our work environment includes: - Modern office setting - Regular social events - Growth opportunities - Wellness programmes **Front Desk Receptionist** **Responsibilities** - Answer phones, greet patients, check patients in and out - Greet...

  • Admin Assistant

    6 months ago

    Belfast, United Kingdom Switch Advisor Ltd Full time

    **About us** Switch Advisor Ltd is a small business in Belfast. We are professional, supportive and autonomous. Our work environment includes: - Modern office setting - Regular social events - Growth opportunities - Wellness programmes **Front Desk Receptionist** **Responsibilities** - Answer phones, greet patients, check patients in and out - Greet...

  • Patient Care Specialist

    5 days ago

    Belfast, United Kingdom Optical Express Full time

    **Job Description**">We are looking for a skilled and enthusiastic Patient Advisor to join our team at Optical Express in Belfast. As a Patient Advisor, you will play a critical role in ensuring our patients receive a high-quality service and have a positive experience.**Responsibilities**">Build strong relationships with patients to understand their needs...

  • Clinical Patient Liaison Specialist

    2 weeks ago

    Belfast, United Kingdom Optical Express Full time

    Key ResponsibilitiesBuild strong relationships with patients to ensure a comfortable and relaxed environmentPerform diagnostic eye scans with full training providedClearly communicate patient information to optometrists for a seamless patient journey Maintain accurate and up-to-date patient recordsArrange affordable finance options for...

  • Appointments Advisor

    1 month ago

    Belfast, United Kingdom REED Specialist Recruitment Full time

    Appointment Advisors A reputable and leading organisation based in Belfast, are currently seeking Appointment Advisors to join their team. This is a full-time, Permanent Position. Working hours: 37.5 hours per week (Monday to Saturday on a rota basis) - with varying shifts Monday to Friday: 9am - 7pm and Saturdays: 9am - 5pm. With a salary of £23,288 per...

  • Clinical Professional Advisor

    2 weeks ago

    Belfast, United Kingdom BMS Performance Ltd Full time

    The role of Clinical Advisor at BMS Performance Ltd is a fantastic opportunity for a motivated and personable nurse to provide valuable support and education to customers within hospitals.As a Clinical Advisor, you will enjoy a varied role, which includes training and supporting customers, working closely with the sales team, and up-selling and cross-selling...

  • Optical Advisor

    6 months ago

    Belfast, United Kingdom Geoff McConville Opticians Full time

    We are an established independent opticians who pride themselves with quality and stylish eyewear looking for an optical retail assistant to join our team.This is a permanent position full or part time.Flexibility is essential to provide cover for staff holidays.No late nights or Sundays. Previous experience preferred but training will be given. Main...

  • Customer Care Advisor

    5 months ago

    Belfast, United Kingdom DEILLIORXZY Full time

    **Job Description: Customer Care Advisor** **Location**: Belfast **About DEILLIORXZY**: DEILLIORXZY is a dynamic and innovative company based in Belfast, committed to providing top-tier service and support to our customers. We are seeking a proactive and empathetic Customer Care Advisor to join our team and help us maintain our high standards of customer...

  • Call Centre Advisor

    7 months ago

    Belfast, United Kingdom Specsavers Full time

    **Call Centre Advisor** **Location: Belfast Park Centre** **Salary: Competitive depending on experience** **Working hours: Full Time** **Experience level: Preferred but not essential** At Specsavers Belfast Park Centre, our Call Centre Advisors are essential in shaping the beginning of our Customer’s journey. We’re looking for someone with...

  • No7 Advisor

    6 months ago

    Belfast, United Kingdom No.7 Boots Full time

    Belfast, Forestside Shopping Centre Part-Time Permanent - The salary for this role is £24,245.10 - £26,884.69 depending on location. - No 7 Advisor is an exciting role helping customers and advising them about their skincare and beauty needs. - Who we are - Five iconic brands make up No7 Beauty Company - No7, Liz Earle, Soap & Glory, Botanics and Sleek...

  • No7 Advisor

    6 months ago

    Belfast, United Kingdom Boots Full time

    Summary Job Reference: 232656BR - Job Reference: 2 3 2 6 5 6 B R Belfast, Forestside Shopping Centre Permanent 20 Hours **The salary for this role is £24,245.10 - £26,884.69 depending on location.** No 7 Advisor is an exciting role helping customers and advising them about their skincare and beauty needs. **Who we are** Five iconic brands make up...

  • No7 Advisor

    5 months ago

    Belfast, United Kingdom No.7 Boots Full time

    Belfast, Donegal Place Part-Time Permanent - The salary for this role is £24,245.10 - £26,884.69 depending on location. - No 7 Advisor is an exciting role helping customers and advising them about their skincare and beauty needs. - Who we are - Five iconic brands make up No7 Beauty Company - No7, Liz Earle, Soap & Glory, Botanics and Sleek MakeUP. We...

  • No7 Advisor

    5 months ago

    Belfast, United Kingdom Boots Full time

    Summary Job Reference: - 230250BR Belfast, Donegal Place Permanent Various Hours Available **The salary for this role is £24,245.10 - £26,884.69 depending on location.** No 7 Advisor is an exciting role helping customers and advising them about their skincare and beauty needs. **Who we are** Five iconic brands make up No7 Beauty Company - No7, Liz...

  • No7 Advisor

    5 months ago

    Belfast, United Kingdom No.7 Boots Full time

    Belfast, Donegal Place Part-Time Permanent - The salary for this role is £24,245.10 - £26,884.69 depending on location. - No 7 Advisor is an exciting role helping customers and advising them about their skincare and beauty needs. - Who we are - Five iconic brands make up No7 Beauty Company - No7, Liz Earle, Soap & Glory, Botanics and Sleek MakeUP. We...

  • No7 Advisor

    5 months ago

    Belfast, United Kingdom Boots Full time

    Summary Job Reference: 232876BR - Job Reference: 2 3 2 8 7 6 B R Belfast, Donegal Place Permanent 19 Hours **The salary for this role is £24,245.10 - £26,884.69 depending on location.** No 7 Advisor is an exciting role helping customers and advising them about their skincare and beauty needs. **Who we are** Five iconic brands make up No7 Beauty...

  • No7 Advisor

    6 months ago

    Belfast, United Kingdom No.7 Boots Full time

    Belfast, Boucher Road Part-Time Permanent - The salary for this role is £24,245.10 - £26,884.69 depending on location. - No 7 Advisor is an exciting role helping customers and advising them about their skincare and beauty needs. - Who we are - Five iconic brands make up No7 Beauty Company - No7, Liz Earle, Soap & Glory, Botanics and Sleek MakeUP. We...

  • No7 Advisor

    6 months ago

    Belfast, United Kingdom Boots Full time

    Summary Job Reference: 232011BR - Job Reference: 2 3 2 0 1 1 B R Belfast, Boucher Road Permanent 15 Hours **The salary for this role is £24,245.10 - £26,884.69 depending on location.** No 7 Advisor is an exciting role helping customers and advising them about their skincare and beauty needs. **Who we are** Five iconic brands make up No7 Beauty...

  • No7 Advisor

    5 months ago

    Belfast, United Kingdom No.7 Boots Full time

    Belfast, Boucher Road Part-Time Permanent The hourly rate for this role is £11.30 - £12.50 depending on location. No 7 Advisor is an exciting role helping customers and advising them about their skincare and beauty needs. Who we are Five iconic brands make up No7 Beauty Company - No7, Liz Earle, Soap & Glory, Botanics and Sleek MakeUP. We believe in...

  • No7 Advisor

    5 months ago

    Belfast, United Kingdom Boots Full time

    Summary Job Reference: - 223936BR Belfast, Boucher Road Permanent Various Hours Available **The hourly rate for this role is £11.30 - £12.50 depending on location.** No 7 Advisor is an exciting role helping customers and advising them about their skincare and beauty needs. **Who we are** Five iconic brands make up No7 Beauty Company - No7, Liz...