Telesales Advisor

3 weeks ago

Belfast, United Kingdom Blue Arrow Full time

A fantastic opportunity for a hybrid Telesales Advisor in a modern office in Belfast's city centre.

When in our modern Belfast office (currently 2 days a week), you'll be in a vibrant working atmosphere in a city centre location close to shops, restaurants, and a public transport hub.

Job Title: Telesales Advisor

Length of contract: 22/5/23 - 30/9/23

Pay: £11.30 p/h (PAYE)

Base Location: Hybrid - Belfast

Working Pattern: Full Time 37 hours per week.

The SME Direct Telesales Team handles all inbound sales & renewals calls from SME (Small and Medium-sized Enterprise) customers in both NI & ROI. They also make outbound calls to existing customers. It's a well-established successful team working in a fast-paced environment. You will be the first point of contact for our commercial customers, capable of handling negotiations in a professional and compliant manner.

Duties include:

- Handling inbound and making outbound calls to existing commercial customers
- Closing sales and retaining existing business customers
- Creating proposals for NI / ROI customers
- Negotiating commercial terms and agreeing contracts
- Completion of all back-office procedures to ensure sales/retentions are correctly processed
- To meet the required KPI targets including sales, retentions and compliance

What do I need?

To be considered for this role, we would love you to have:

- Experience in inbound and outbound calling in a sales team environment
- Experience in pricing proposal completion, in line with customer requirements and corporate policies
- The ability to work to targets in a fast-paced environment
- A working knowledge of compliance in a call centre environment is desirable but not essential

Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.

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