Appointment Setter

**Location**: Waters Edge, Clarendon Dock, Belfast BT1 3BH

**Working Hours**: Monday to Friday, 8:30am - 5:00pm (37.5 hours)

**Heard of us?**

We’re an ambitious, forward-thinking global business who build transformative solutions for our customers to deliver best-in-class sustainable mobility, connectivity and technology solutions. We support our customers with a range of products and services to meet their needs.

Since 1990 our ambition has never wavered. From humble beginnings, our vision and drive has seen us venture into new markets with confidence and stay ahead of market trends. Our mission is to help businesses of all sizes adapt to the future and take advantage of the opportunities that change brings. Sustainability is at the core of our offering.

**The role **

The main focus of this exciting and challenging role is to make outbound calls to both new and existing customers, in order to qualify them as a sales lead for sales specialists. This position will require working closely with our Sales Team to ensure the accurate and effective quality of sales leads.

**What will you be doing as an Appointment Setter**
- Make outbound calls to potential customers to schedule appointments for the sales teams
- Achieve daily, weekly and monthly appointment and pipeline targets
- Follow up with potential customers in a timely manner
- Have a positive attitude toward customers in all interactions and establish a positive rapport
- Ensure all information is captured correctly and accurately for each conversation

**What experience / skills are we looking for?**
- Good communication skills and telephone manner
- Comfortable in working towards targets and KPI's
- Good understanding of Microsoft Office, particularly Excel
- Experience in outbound sales in a call centre environment is desirable
- Telecoms knowledge would be preferred but isn't essential

**What can you expect of us?**
- A friendly culture that mirrors our proposition to our customers.
- A fast-growing organisation that defines itself as being agile and innovative.
- A drive for continuous improvement, which you will be empowered to get behind from day one.
- A commitment to building a working environment that values inclusivity, innovation, agility, and drive.
- An accessible and approachable Senior Management team.

**Why choose Radius?**
- 24th in UK Top Track 100 company;
- Rapidly expanding global company with an entrepreneurial mindset;
- Internal talent development programme;
- Secondment opportunities to work in our other offices;
- Innovative, technology driven culture.

If you would like any further information about this role, contact the Talent Team +441270 507 376

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