Customer Service
2 weeks ago
**Customer Service / Customer Advisor**
**SALARY: £22 000 - £25000 PA**
**Working hours**:8.00am - 5pm Mon - Thurs, 8am - 1pm Friday with 8am - 1pm every 4th
**Whitstable**
Bridge Recruitment are currently recruiting for a Customer Service Advisor to join a teamworking for a manufacturing company in the Whitstable area.
The position includes to providing first class support to their customers from order acceptance to the final order
**MAIN DUTIES**:
- Management of large project orders
- Creation of return forms and organization of the return of goods after approval
- Handle customer complaints, investigate discrepancies and credits
- Process orders and quotes on the computer system
- Be the customer's first point of contact for any request concerning the order.
**Required Skills**:
- Ability to work with attention to detail and high degree of accuracy
- The ability to work well as part of a team
- Excellent communication skills and telephone manner
- Well organised, professional and friendly
- Flexible and adaptable whilst being proactive and positive in dealing with work matters
**Salary**: £22,000.00-£25,000.00 per year
Schedule:
- 8 hour shift
Ability to commute/relocate:
- Whitstable: reliably commute or plan to relocate before starting work (required)
**Education**:
- A-Level or equivalent (preferred)
**Experience**:
- customer service: 1 year (preferred)
Work Location: One location
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