Hybrid Customer Service Advisor

4 weeks ago


Brighton, United Kingdom Page Personnel Finance Full time

The role is based in Brighton, taking and making inbound & outbound calls. The position is a Hybrid Customer Service Advisor. The company have great benefits for their staff.

**Client Details**

My client based in Brighton are looking to expand their team within the call centre and customer service industry.

**Description**

**The Key Responsibilities for a Hybrid Customer Service Advisor will be**:

- Deliver outstanding customer service at all times
- Inbound and outbound queries for both Customer Service and dedicated Agent support line and follow through with any subsequent actions
- Provide comprehensive service, explain products & service benefits.
- Liaison with other internal departments on behalf of customers where appropriate
- Responsible for complying with caller Data Protection checks.
- Handle all initial claims requests with professionalism and empathy
- Outbound and inbound call handling from customers
- Use knowledge of the products to establish reasons for cancellation and offer alternative solutions
- Respond to customer objections and demonstrate excellent problem solving skills

**Profile**
- Ability to empathise and adapt personal style to diverse customer needs
- Articulate, excellent verbal and written communication skills
- Attention to detail
- A team player, with ability to use initiative
- Enthusiastic and motivated
- Numerate
- Customer service experience
- Experience of using a strong customer focus, with passion for ensuring the customer receives the right support and solutions

**Job Offer**
- Company Pension
- 25 days annual leave
- Salary: £22-25,000
- Hybrid working
- Progression



  • Brighton, United Kingdom Page Personnel Finance Full time

    **As a Hybrid Customer Service Advisor, you will be supporting the customer service team with inbound and outbound calls.** **Client Details** **Our client is a Brighton based insurance company, who are expanding their customer service team.** **Description** **As a Hybrid Customer Service Advisor the responsibilities are-** - Deliver excellent customer...


  • Brighton, United Kingdom Page Personnel Finance Full time

    Based in Brighton, hybrid role. Taking inbound and outbound calls delivering good customer service. **Client Details** Our client based in Brighton, works in the Insurance sector are looking for a Customer Service Advisor. **Description** **As a Hybrid Customer Service Advisor the responsibilities are-** - Deliver outstanding customer service at all...


  • Brighton, United Kingdom Page Personnel - UK Full time

    Hybrid working - Excellent benefits **About Our Client**: **Our client is a Brighton based insurance company, who are expanding their customer service team.** **As a Hybrid Customer Service Advisor the responsibilities are-** - Deliver excellent customer service at all times - Managing inbound and outbound calls - Liaison with other internal departments on...


  • Brighton, United Kingdom Track Record Global Full time

    We are looking for a Customer Service Advisor in the Brighton area. Our company, Track Record Global works for clients, such as retailers, checking on their behalf that timber, other raw material and other products sold meet both the legal requirements for safety and sustainability and the clients’ own commitments to sustainable sourcing. **Description of...


  • Brighton, United Kingdom Page Personnel Finance Full time

    As a Customer Service Advisor within the Insurance sector, you will be answering inbound calls & making outbound calls to answer all enquiries. **Client Details** Our client is based in Brighton and within the Insurance sector. **Description** As a Customer Service Advisor your responsibilities will include: - Answering enquiries through a variety of...


  • Brighton, United Kingdom RX Plus Facilities Full time

    **Join Our Team as a Customer Services Advisor (Temporary Position)**: Are you a talented individual with a passion for providing exceptional customer service? Do you thrive in a fast-paced environment and enjoy helping others with their inquiries and concerns? If so, we have the perfect opportunity for you! Mitie Group Ltd is seeking a Customer Services...


  • Brighton, United Kingdom Page Personnel Finance Full time

    Taking inbound calls, delivering exceptional customer service, working admin, be a good team player and be able to work alone. **Client Details** Our client based in Brighton, works within the insurance industry, are looking for a new Customer Service Advisor. **Description** **Key Responsibilities for a Customer Service Advisor** - Deliver outstanding...


  • Brighton, United Kingdom Page Personnel Finance Full time

    Taking inbound calls, delivering exceptional customer service, working admin, be a good team player and be able to work alone. **Client Details** Our client based in Brighton, works within the insurance industry, are looking for a new Customer Service Advisor. **Description** **Key Responsibilities for a Customer Service Advisor** - Deliver outstanding...


  • Brighton, United Kingdom RX Plus Facilities Full time

    **Job Title: Customer Services Advisor**: **Company Information: Mitie Group Ltd**: Mitie Group Ltd is a leading facilities management company based in Hastings Building, Brighton, East Sussex, South East England, BN1 9RJ, United Kingdom. We pride ourselves on delivering exceptional services to our clients across various sectors.**: Are you a customer...


  • Brighton, United Kingdom Brook Street Full time

    Are you recently graduated, or are you looking to start in an entry level position - to jump start your career? Do you like the sound of hybrid work - two days working from home and three days in the office? Working in a central Brighton based company, you will be handling all aspects of customer service duties in a hybrid role. You will be delivering...


  • Brighton, United Kingdom Brook Street Full time

    Are you recently graduated, or are you looking to start in an entry level position - to jump start your career? Do you like the sound of hybrid work - two days working from home and three days in the office? Working in a central Brighton based company, you will be handling all aspects of customer service duties in a hybrid role. You will be delivering...


  • Brighton, United Kingdom Page Personnel Full time

    An exciting opportunity for a dedicated Customer Service Advisor to join our team. The successful candidate will provide exceptional customer service and support to our clients in the Insurance industry. Client Details This organisation is a reputable company. Based in Brighton, they have a workforce of over a hundred dedicated professionals. They are...


  • Brighton, United Kingdom Page Personnel Full time

    An exciting opportunity for a dedicated Customer Service Advisor to join our team. The successful candidate will provide exceptional customer service and support to our clients in the Insurance industry.Client DetailsThis organisation is a reputable company. Based in Brighton, they have a workforce of over a hundred dedicated professionals. They are...


  • Brighton, United Kingdom Page Personnel - UK Full time

    Immediately available - Excellent customer service with great telephone manner **About Our Client**: Our client is based in Brighton and within the Insurance sector. As a Customer Service Advisor your responsibilities will include: - Answering enquiries through a variety of channels. - Inputting data onto the in-house system **The Successful...


  • Brighton, United Kingdom Page Personnel Full time

    An exciting opportunity for a dedicated Customer Service Advisor to join our team. The successful candidate will provide exceptional customer service and support to our clients in the Insurance industry.Client DetailsThis organisation is a reputable company. Based in Brighton, they have a workforce of over a hundred dedicated professionals. They are...


  • Brighton, United Kingdom Nuffield Health Full time

    HEAD OFFICE Customer Services Advisor **Customer Services Advisor** Brighton Hospital | Sales and Business Development | Permanent Contract | Full Time Up to £26,000.00 per annum depending on experience 37.5 hours per week Our Sales and Services department currently have an opportunity for a Customer Services Advisor. Continue your journey with us...


  • Brighton, United Kingdom Barclays Full time

    **Customer Service Advisor** **Brighton** **Salary - £25,500 per annum plus excellent benefits including: Private Medical Care including GP services, Life assurance covering x8 times basic salary, Pension Contribution up to 12%, 25 days holiday allowance plus bank holidays, with the option of buying or selling 5 days per year, plus many more...


  • Brighton, United Kingdom The Recruitment Lab Full time

    **Inbound Customer Service Advisor** Our client is currently seeking a Customer Service Advisor to join their inbound customer services team. **Salary**: From £10.90 per hour **Benefits**: - Company pension Schedule: - Day shift Work Location: In person


  • Brighton, United Kingdom Kaplan International Full time

    **Customer Services Advisor** **Reference number**: JR237926 **Location**:Kaplan Living Brighton **Working pattern**: Full-Time, 5 days per week (Wednesday - Sunday, 9am - 5pm) **Contract Type**:Permanent **Number of roles**:1 **Salary**: £23,400 Per annum We are looking for a **Customer Services Advisor** to join our team. As a Customer Service...


  • Brighton, United Kingdom The Recruitment Lab Full time

    **Inbound Customer Service Advisor** Our client is currently seeking a Customer Service Advisor to join their inbound customer services team. **Job Types**: Full-time, Permanent **Salary**: From £10.90 per hour Schedule: - Day shift Ability to commute/relocate: - Brighton, East Sussex: reliably commute or plan to relocate before starting work...